Rafael Urlich

Senior Product Manager at Zenyum
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Singapore
    • Retail
    • 100 - 200 Employee
    • Senior Product Manager
      • Nov 2022 - Present

      Singapore

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Associate, Product Management
      • Nov 2021 - Nov 2022

      Singapore

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Product Management MBA Intern
      • Aug 2021 - Oct 2021

      London, England, United Kingdom • Conducted Market Research to refine the Product Strategy (target segment, product roadmap and pricing), and presented findings and recommendations to the Executive Committee

    • United States
    • International Affairs
    • 700 & Above Employee
    • Fintech MBA Consultant
      • Mar 2021 - Apr 2021

      Cambridgeshire, England, United Kingdom • Researched and advised the Financial Regulator of The Republic of Georgia on their national policy to foster the development of the national Fintech ecosystem (focus on Regulatory Sandbox and Open Banking Strategy aligned to PSD2)

    • Peru
    • Banking
    • 700 & Above Employee
    • Scrum Master
      • Jul 2017 - Jul 2020

      Perú · Led two teams of 8 people each in the bank’s transition to Agile practices for Payments Product Development, using Scrum, Kanban and SAFe as reference Frameworks. Achieved a team-level maturity and scaled the practices across the organisation, leading the first three Quarterly PI Planning events · Managed the end-to-end development of the first virtual credit card in Peru, as well as the development of APIs for mobile banking services, working with SaaS, PaaS and on-premise… Show more · Led two teams of 8 people each in the bank’s transition to Agile practices for Payments Product Development, using Scrum, Kanban and SAFe as reference Frameworks. Achieved a team-level maturity and scaled the practices across the organisation, leading the first three Quarterly PI Planning events · Managed the end-to-end development of the first virtual credit card in Peru, as well as the development of APIs for mobile banking services, working with SaaS, PaaS and on-premise solutions · Guided the definition of Strategic Objectives (OKRs) and alignment between Senior Business Managers and cross-functional development teams. Also guided Product Managers on the product backlog prioritisation · Built strong relationships with Senior Business Stakeholders, bridged them with the development teams, and gave them visibility of the incremental product delivery to get feedback Show less

    • Technology, Information and Internet
    • Co-founder, CTO
      • Nov 2016 - Oct 2017

      · Implemented the first release of Rentyty web platform and tested with early customers. Obtained feedback and adapted the product and Go to Market strategy · Classified to the Finals in the National Startup Contest for a seed fund of $15,000 · Gained a $10,00 business mentorship from CIDE Startup Incubator, a major incubator in Peru

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Project Manager de Desarrollo de Productos
      • Aug 2013 - Jan 2017

      Lima · Directed end-to-end implementation of “Combo Recarga”, Telefonica’s flagship prepaid mobile product in 2016, generating a revenue of US$300m in six months · Developed technological products for prepaid mobile business, reaching out to 5m customers and generating US$250m annually

    • Peru
    • Outsourcing/Offshoring
    • 400 - 500 Employee
    • Analista de Consultoría
      • Mar 2011 - Jul 2013

      · Achieved a 13% cost reduction on Human Capital processes from Telefonica Headquarters in Spain, by proposing and implementing efficiencies to relocate operations to Peru.

    • Peru
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CRM Functional Consultant
      • Sep 2008 - Oct 2010

      CRM Advisory in business processes and IT. Implementation of CRM solutions. Improvement and Change Management in Sales, Marketing and Services, by identifying business changes and needs, extending CRM solution functionalities to fulfill those needs, and evaluating their impact back on business. Sales - Pre Sales experience in CRM solutions Oracle Siebel CRM On Demand Certified Sepecialist.

Education

  • Cambridge Judge Business School
    Master of Business Administration
    2020 - 2021
  • University of Cambridge
    MBA Candidate
    2020 - 2021
  • Udacity
    AI for Business Leaders Executive Program
    2020 - 2020
  • Massachusetts Institute of Technology
    Leadership and Innovation Program
    2019 - 2019
  • Postgrado UPC
    Diplomado en Gestión de Negocios Internacionales
    2013 - 2013
  • Pontificia Universidad Católica del Perú
    Ingeniería Informática
    2005 - 2010

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