Rafael Pavão Cardoso

Operation Manager for South America at Shainin - The Red X Company
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Italiano Elementary proficiency

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Humam M. Alwan

Rafael has been crucial to coaching our engineers in Brazil as we build our reactive problem solving core in LATAM. Because of his support, we are well on our way to higher quality, root cause analysis, and lower warranty claims.

Williams Padilla

Hola, comento que he tenido la oportunidad de trabajar con Rafael codo a codo durante su visita a México y me ha dejado sorprendido, la metodología que utiliza para solución de problemas es efectiva y tan clara. Lo recomiendo ampliamente porque le gustan los retos, nuevos proyectos y el trabajo en equipo y puede compartir muchas habilidades que posee / Hi, I was working with Rafael when he visited Mexico and it is amazing because the problem solving method he uses is easier, clear and effective. I recommend Rafael to all companies, he loves challenges, teamwork, new projects, helps improve their KPIs with their skills and trains other collaborators to form a solid team. Please don’t miss this opportunity.

José Carlos Hennigen Losada

Recomendo Rafael em função do excelente conhecimento tecnico principlamente na area da Qualidade destacando a grande habilidade desenvolvida nas tecnicas de resolução de problemas Losada

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Credentials

  • Life & Professional Coach
    IPC - Instituto Profissional de Coaching
    Sep, 2018
    - Nov, 2024
  • Black Belt (Professor)
    RL&Associados
    Aug, 2018
    - Nov, 2024
  • Career Coaching
    IPC - Instituto Profissional de Coaching
    Aug, 2018
    - Nov, 2024
  • Green Belt (Professor)
    RL&Associados
    Aug, 2018
    - Nov, 2024
  • Shainin: Red-X Master
    Shainin - The Red X Company
    Apr, 2014
    - Nov, 2024
  • Shainin: Red-X Journeyman
    Shainin - The Red X Company
    Mar, 2013
    - Nov, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Operation Manager for South America
      • Mar 2020 - Present

      Develop new business relationship in Brazil and Latin America, with manufacture companies and organizations related.Provide regional support for Complex Problem Solving Service and trainings for all kind of customers, products, process and problems.

    • Manager of Operations Brazil
      • May 2019 - Mar 2020

      Provide local support for Advanced Complex Problem Solving support in the region, for all kind of customers, products and problems.Develop and stablish new business in the region.Technical support for training and coaching services.

    • Brazil
    • Automation Machinery Manufacturing
    • Founder & CEO
      • Jan 2019 - Present

    • Brazil
    • Professional Training and Coaching
    • Founder and Consultant Specialist in Management
      • Dec 2018 - Mar 2020

      Problem Solving Activities; - Coach teams "on the job" activities - Investigate and Solve high difficults project: scrap, capabilities, field claims, bench test failures, quality crisis and emergencies. Develop and Support companies in: - Project Management - Business Management and Strategy Definitions - Lean Manufaturing, 6Sigma and best manufacturing practices - Professional coach and team skills development Problem Solving Activities; - Coach teams "on the job" activities - Investigate and Solve high difficults project: scrap, capabilities, field claims, bench test failures, quality crisis and emergencies. Develop and Support companies in: - Project Management - Business Management and Strategy Definitions - Lean Manufaturing, 6Sigma and best manufacturing practices - Professional coach and team skills development

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Problem Solving Specialist - South America and México
      • Oct 2014 - Jun 2018

      Responsible for problem investigation and solving using advanced techniques. Support teams and coach problem solving techniques on the job. Find the cause physical explanation and converting the undestanding about the failure into engineering knowledge to use as prevention, also giving alternatives to the local team to eliminate the problem.*Main Achievements* • Emergency Problem Solved in Mexico eliminating scrap costs of U$ 1million/month in axes in England, It was identified several failures during the manufacturing process, the processes specifications were changed, developed new processes controls and a containment criteria. • Problem Solved in the Nut Torque in South Africa, it was identified failures on the part design, the part was redesigned according investigation orientation and new processes specifications were created. • Emergency capability improvement on the Friction Welding process, moving from 93% of rejections to 6% of rejections in 3weeks of work without compromising the production of other parts in the same machine, new setup procedures and devices were created and several maintenance interventions were made according identified by the investigation. • Solved Problem of Pinions Torque in Argentina costing U$ 250k/month of rework, it was identified thread failures, finishing problems on intermediate parts and also on the nut superficial treatment, the processes were corrected and new controls implemented. • Critical Field failure on 2/4000parts, it was identified excessive energy during the forging causing breaks on field, the problem was solved and the overall part performance was increased by 30%. • Developed a set of tools for Excel with additional graphics and statistics analysis to work with polar charts, multivari, vector charts and equations.*Skills*Team Management and Bulding, Conflict, Budget, Risk and Scope Managment, Communication written and spoken, Executive Report, Stakeholder Relationship, Coach, Training. Show less

    • Project Manager for New Technologies / Problem Solving
      • Feb 2013 - Oct 2014

      Responsible for the engineering research and technology development team, handling tests and validation of new products for vehicle suspension components, the methodology developed goes since the ideas collection until the product development and validation, delivering a solution ready to be used in a vehicle project. Also provided support for problem solving and investigation for the region.*Main Achievements* • Responsible to develop a pioneer New Technology Development Methodology to be used in the Dana Suspension Division, it helped to generate a technology differential for the company. • Concluded the technology project of replace forged for foundry parts in commercial vehicles torque rods. • New technology used to replace structural steel parts for plastic composites with internal steel structures, developed until the laboratory mock-up tests stage. • Developed the functional model for a new technology to use the ball joint integrated to the control arm steel structure, eliminating more than 50% of the product costs. • Responsible for problem solving in 5 customer quality crisis, 12 cost reductions and trained 5 apprentices.*Skills*Team Management, Team Bulding, Conflict Management, Budget, Risk and Scope Managment, strong APQP and PMBOK knowledge, SCRUM, strong Stage Gate knowledge, ISO, TS, VDA knowledge for intern and external audit, Communication written and spoken, Executive Report, Stakeholder Relationship Management, New Technologies research on market, benchmark, suppliers and customers, Investigative Problem Solving Skills, Physics fundamentals, Energy concepts, Manufacturing process. Show less

    • Project Manager / Support to Strategic Product Planning
      • Jun 2012 - Feb 2013

      Lead the application project team, responsible for activities such technical and economic viability analysis for quotes and new projects, product planning, business planning and for conduct all plant areas during the project lifetime. Also responsible to provide support for the Product Strategic Planing and Business Plan for the Dana Suspension Division.*Main Achievements* • Deployed the main project for the division, high volume and high financial impact, platforms like Fiat Palio and Uno, Honda Fit, MAN, Iveco (all vehicles) e Mercedes-Benz, amounts from U$ 15M to U$ 85M. • Responsible to eliminate pendencies of previous project of 36 products of Mercedes-Benz. • Develop and Create a web database (cloud) for quality problems, analysis and actions with mailing follow-up to all team in Quality.*Skills*Team Management, Team Bulding, Conflict Management, Budget, Risk and Scope Managment, strong APQP and PMBOK knowledge, SCRUM, strong Stage Gate knowledge, ISO, TS, VDA knowledge for intern and external audit, Communication written and spoken, Executive Report, Stakeholder Relationship Management, BSC (Balanced Score Card), BSG Matrix, Product Planning, Corporative Strategy, Opportunity Matrix, SWOT and Related Administratives strategies by Peter Drucker, Outside and Inside enviroment research. Show less

    • South America Engineering Process Supervisor for ISO/TS
      • Feb 2011 - Jun 2012

      The position main tasks were unite and optimize the internal process of 6 Product Engineering teams in Dana South America, at the same time I would implement the ISO/TS standards for project development methodology. Other taks was being the South America representative in the new global product engineering (PLM) software and responsible for planning, scope and launch it for the South America team. *Main Achievements* • Put together and organize the engineering process from local to corporate and at the same time suit it into the ISO/TS standards. • Create and deploy the internal processes for the 6 South America Product Engineering. • Additionally integrate the India and South America engineering services.*Skills*Team Management, Team Bulding, Conflict Management, Scope Managment, strong APQP and PMBOK knowledge, SCRUM, strong Stage Gate knowledge, ISO, TS, VDA knowledge for intern and external audit, Communication written and spoken, Executive Report, Stakeholder Relationship Management. Show less

    • Senior Project Coordinator
      • May 2007 - Jan 2011

      Responsible for the technical and economic viability analysis for quotation and new projects, lead the project team (all plant areas) during all the project lifetime. Responsible for project budget, risk analisys, costs, investments analisys, developments costs and project timeline. Developed a close approach with the customer offering support for new concepts and new platforms, in order to obtain vantages in new busisness quotes. Responsible to create (from zero) and implement the Dana Suspension Project Development Methodology in all the factory areas.*Main Achievements* • Create and deploy a new project development methodology management to the Dana Suspension division which evolves all manufacturing areas in the development process, also complied with all customer and governmental requirements. • Developed and created a software to automate the DFMEA creation, update and revision control. • Developed and created a database with an Excel add-in for project management, from creation to control and automated report creation to speed-up monthly reports to the board. • Won business opportunities for suspension parts establishing direct interface with customer engineering, supporting the customer at the project conception. • Develop specific tolls to create and storage project and engineering informations, looking to save time, focusing on enginering development.*Skills*Team Management, Team Bulding, Conflict Management, Budget, Risk and Scope Managment, strong APQP and PMBOK knowledge, SCRUM, strong Stage Gate knowledge, ISO, TS, VDA knowledge for intern and external audit, Communication written and spoken, Executive Report, Stakeholder Relationship Management. Show less

    • France
    • Motor Vehicle Parts Manufacturing
    • 700 & Above Employee
    • Product Engineer
      • Apr 2005 - Jan 2007

      Valeo is a french automotive parts manufacturer, present in 16countries. My responsabilities were: ● Coordinate purchasing, quality and process engineering in the Project Development. ● Control the project budget and components development. ● Develop plastic and electronic components for automotive light switches, working with apperance components. ● Support the tooling construction and validation for plastic components at the supplier. ● Validate apperance components at the customer. Show less

    • Business Owner
      • Jan 2004 - May 2005

      Small company dedicated on develop and build machines for stone (marble, granite, etc) cutting and scrap recycling. My responsabilities were: ● Responsible to the developed machines projects. ● Sales and techinical support to the customer. ● Develop parts in suppliers. Small company dedicated on develop and build machines for stone (marble, granite, etc) cutting and scrap recycling. My responsabilities were: ● Responsible to the developed machines projects. ● Sales and techinical support to the customer. ● Develop parts in suppliers.

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Engineer Trainee
      • Jan 2002 - May 2003

      Colgate-Palmolive is a health and care products manufacturer. My responsabilities were: ● Support at Packaging Development. ● Cost Reduction project support ● Marketing support for prototypes and new packaging concepts. ● Coordinate the manufacture implentation of new packagings. Colgate-Palmolive is a health and care products manufacturer. My responsabilities were: ● Support at Packaging Development. ● Cost Reduction project support ● Marketing support for prototypes and new packaging concepts. ● Coordinate the manufacture implentation of new packagings.

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Engineer Trainee
      • Apr 2001 - Dec 2001

      Support to Aftermarket technical assistance. Support to Aftermarket technical assistance.

    • Technical Center
      • Jan 2000 - Nov 2000

      Lived in Atlanta for 1year, get fluency in english and learning US culture. Lived in Atlanta for 1year, get fluency in english and learning US culture.

Education

  • Fundação Getulio Vargas
    Executive Management in the Industry 4.0, Administration and Innovation
    2020 - 2021
  • Centro Universitário do Instituto Mauá de Tecnologia
    Graduated, Automation Enginnering
    2001 - 2006
  • Universidade Metodista de São Paulo
    MBA, Business Management
    2010 - 2011
  • Shainin - The Red X Company
    Master's Candidate Degree, Problem Solving and Coaching
    2011 - 2014
  • Colégio Salesiano
    Regular, High Scholl
    1993 - 1999

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