Experience

The Royal Crescent Hotel & Spa

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event & Sales Manager

  • Sep 2022 - Present

• Business Development Manager

  • Aug 2016 - Present

  - Prepare and implement sales plans and strategies- Source new business opportunities through research, company visits, site inspections, educational and sales calls. Recently introducing blue chip companies, such as; Burberry, Microsoft, Dell, Red Bull, Universal and PlayStation to the hotel- Maintain and strengthen relationships and annual revenues with existing accounts through extensive account penetration. - Host site inspections, familiarisation trips and client entertainment- Responsible for developing and promoting sales initiatives and maximising sales opportunities- Generate business via all feeder markets, from tradeshows, exhibitions and undertake business development trips- Conduct hotel presentations to TMC’s, conference and incentive agencies and corporate companies - Submit weekly sales reports- Represent the hotels at relevant industry networking events- Work closely with the events team with regards to client interface Show less

• Sales Researcher & Coordinator

  • Aug 2015 - Aug 2016



Zen Consulting

• United Kingdom
• Human Resources
• 1 - 100 Employee

• Recruitment Administrator

  • Jan 2015 - Mar 2015



Browns Restaurant

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Christmas Co-Ordinator

  • Oct 2014 - Dec 2014



LighterLife

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Centre Manager

  • Jul 2012 - Mar 2014



Pinkstripes

• Bath, United Kingdom

• Proprietor

  • Mar 2004 - Mar 2012

  - Created and set up an innovative and high quality fashion business. - Designed and launched a successful marketing campaign to promote the business; maintained a constant presence via the local press and use of social media channels. - Ensured all visitors received the highest level of customer service; uniquely offered free alterations, a home delivery service and loyalty cards; awarded Best Retailer 2009 by a local magazine. - Identified as one of the top 50 places to shop in Bath by Vogue magazine 2011. - Researched brands and attended buying trips; ensured stocked all the latest trends; well-known brands included Nougat, Fenn Wright & Manson and Sticky Fingers. - Regular customer contact to build relationships and ensure loyalty and retention; provided a point of ‘excellence’ for queries. - Planned and marketed special evening events in the shop; organised fashion shows at local schools, restaurants and Women’s business associations. Show less



Gary Hatto Barbershop

• Malmesbury, Wiltshire

• Marketing Co-ordinator ( temporary role )

  • Feb 2009 - Jun 2009

  - Responsible for marketing the entire launch of a new branch of a multi award winning hairdressing organisation from its conception through to opening. - Produced and implemented a vibrant marketing strategy with the use of social media channels such as Facebook, Twitter and Google+; designed direct marketing leaflets and mail drops within the local vicinity. - Managed the website and online content to increase awareness and sales. - Liaised and networked with all external resources, stakeholders, trade Press and local media. Show less



E-Business South West

• Bristol, United Kingdom

• Internet Marketing Co-Ordinator ( One year contract )

  • Oct 1990 - Oct 2000

  - Responsible for marketing and administrative functions of a new start up e-commerce business. - Produced and conducted a market research process to achieve a better understanding of the e-commerce industry and future product development. - Responsible for writing press releases and a monthly e-commerce column for the ‘BS’ Bristol Magazine. - Coordinated and participated in all seminars and events; organised location, literature, equipment and visual aids. - Liaised with the Design and Technical Departments on the development of client websites; developed key relations with colleagues and customers. - Managed diary; prepared and organised complex itineraries and client presentations; attended meetings, took minutes; undertook administration and PA duties to the General and Sales Managers as required. Show less



Stakis Hotel

• Bath, United Kingdom

• Events Management Co-ordinator

  • Sep 1998 - Feb 1999

  - Primarily responsible for the preparation and management of conferences, exhibitions and events within a busy hotel close to the centre of Bath. - Organised events for every occasion; weddings, anniversaries, birthdays, christenings, functions and corporate events. - Liaised with private and corporate customers; ensured a seamless and professional service at all times. - Responsible for managing the entire lifecycle of an event from its conception, through consulting and design, to service and supply; advice provided on all aspects of event planning, preparation and management. Show less



Specialised Travel

• Leisure, Travel & Tourism
• 1 - 100 Employee

• Tour Operator ( University placement )

  • Jul 1994 - Jun 1995

  - Primarily responsible for researching, marketing and organising specialised international rugby and corporate wine tours; promoted and publicised the Rugby World Cup 1995, primarily via local media. - Translated documents, updated database, and other carried out administrative duties as required. - Primarily responsible for researching, marketing and organising specialised international rugby and corporate wine tours; promoted and publicised the Rugby World Cup 1995, primarily via local media. - Translated documents, updated database, and other carried out administrative duties as required.