Rafael Dilkin

Sales Manager at Globalfit Indústria Têxtil Ltda
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Contact Information
Location
Novo Hamburgo, Rio Grande do Sul, Brazil, BR
Languages
  • English Full professional proficiency
  • Spanish Full professional proficiency
  • Portuguese Native or bilingual proficiency
  • German Elementary proficiency

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I studied with Rafael at UC Berkeley ext. during our Business Administration course. He highlighted for his entrepreneurial spirit and his capacity to solve practical problems using his ability to deal with people. I believe he's an excellent professional as well. I strongly recommend Rafael.

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Experience

    • Sales Manager
      • Jun 2018 - Present

    • Sales Representative
      • Oct 2017 - Jun 2018

    • Brazil
    • Non-profit Organizations
    • 1 - 100 Employee
    • Vice President
      • Apr 2010 - Mar 2018

      Assintecal is the Brazilian Association of Shoe Components Manufacturers

    • Brazil
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Sales Manager
      • Apr 1993 - Oct 2017

      - Planned and Executed the opening of 5 Stores in different Brazilian States. The Stores today represents more than 20% of the revenue of the company on the Shoe Components Segment.- Developed and Implemented a exclusive sales channel for the Safety Shoes Market, which today represents more than 5% of the revenue of the company.- Developed Export Markets for the company, participating in Exhibitions and Comercial Missions in more than 10 countries in 3 Continents.- Represents the company in the Brazilian Association of Shoe Components Manufacturers (Vice President, since 2010).- Sales Project Manager for the MRP Implementation.- Responsible for New Products Research and Alternative Markets.- Implemented Customer Relationship Management.- Oriented satisfaction surveys to customers, employees and suppliers. - Implemented several indicators to measure customer’s satisfaction, sales frequency, Revenue, Contribution Margin by Customer, Sales Representative, Segment and Product.- Oriented the first Company’s Newsletter.- Conceived the Company’s Web Site - www.daniel.com.br.- Implemented Formal Sales Policies in the Company.- Responsible for Sales Representative and Sales Assistants teams.- Implemented sales forecast system to the Sales Representative team.- Customer service.- Quality Programs Auditor.

    • Controller
      • Jul 2015 - Apr 2016

    • Canada
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • President
      • 2005 - 2013

      Represented More than 10 companies in Comercial Missions, International Exhibitions and Lectures.Shoe Solution is a Consortium of Shoe Components Manufacturers

Education

  • University of California, Berkeley
    Business Administration and Management, General
    2005 - 2005
  • Fundação Getúlio Vargas
    Marketing
    2002 - 2003
  • Universidade do Vale do Rio dos Sinos
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    1994 - 2000
  • Escola de 2o. Grau da FEEVALE
    Technical In Accounting, Accounting
    1990 - 1993

Community

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