Rafael Casaca

Consultor SAP TM at Exed Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
São José do Rio Preto, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency

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Jefferson Luiz da Silva

Profissional exemplar. Grande parte da evolução do Service Desk, se deu pelo o apoio e dedicação do Rafael. Sempre solicito, dando apoio com seu conhecimento do negócio. Foi fundamental para construção de diversos processos e procedimentos para a equipe do primeiro atendimento.

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Credentials

  • Scrum Foundation Professional Certificate
    CertiProf
    Oct, 2020
    - Nov, 2024
  • Support Center Analyst (HDI_SCA)
    HDI Brasil
    Feb, 2019
    - Nov, 2024

Experience

  • Exed Consulting
    • Brazil
    • Business Consulting and Services
    • 100 - 200 Employee
    • Consultor SAP TM
      • May 2023 - Present

  • SPRO IT Solutions
    • Brazil
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Consultor SAP TM
      • Nov 2022 - May 2023

  • SeInspire
    • Brazil
    • Education Administration Programs
    • Consultor SAP TM
      • Jun 2022 - Nov 2022

  • COFCO International
    • Switzerland
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Analista de Sistemas
      • Apr 2021 - Jul 2022

  • Tereos
    • France
    • Food and Beverage Manufacturing
    • 700 & Above Employee
      • Oct 2018 - Apr 2021

      • Sep 2016 - Oct 2018

  • Exame Rio Preto Informatica
    • Brazil
    • Retail
    • Analista de Suporte
      • Apr 2013 - Aug 2016

Education

  • Fundação Getulio Vargas
    Pós-graduação, Gerenciamento de Projetos
    2020 - 2021
  • Centro Universitário de Rio Preto
    Gestão de Sistemas de Informação
    2013 - 2015

Community

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