Rafael Baisi

COO at Provu
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Location
São Paulo, São Paulo, Brazil, BR
Languages
  • Inglês -

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Luciana de Almeida Nascimento

Sinto muita satisfação de ter a oportunidade de trabalhar com ele. Uma pessoa muito eficiente na condução de seus projetos e processos, além de de extrema habilidade em saber trabalhar em equipe. Surpreendente na habilidade de fornecer varias visões e resultado. É hábil em transmitir seus pensamentos e ideias, contribuindo para o crescimento profissional de todos a sua volta.

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Experience

    • Brazil
    • Financial Services
    • 100 - 200 Employee
    • COO
      • Jan 2023 - Present

      • Accountable for Customer Service, Backoffice, Credit Desk, Inside Sales, Collections, Portfolio Management, and Operational Intelligence areas; • Managed a team of ~100 FTEs, accountable for processing and managing credit originations of up to R$ 30 million per month; • Delivered projects such as (i) New Payments Engine (Including PIX and Bank Slip | capability to connect with any other Bank), (ii) Self-service and automation of all customer service channels, (iii) Developed FP&A monitoring and reduced costs and expenses of ~70% of the budget, and improved the performance of KPIs and SLAs between ~30% to ~60%. Show less

    • United States
    • Venture Capital and Private Equity Principals
    • 100 - 200 Employee
    • Financial Services Associate
      • Jan 2020 - Dec 2022

      Asset Management at Hudson advisors and Lone Star Funds (secondee at Provu - Chief of Staff and Head of Operations) • Asset Management of the Lone Star Fund’s portfolio companies. Implementation of the FIDC for the management of assets generated by OPCOs; • Led the first portfolio transfer (~R$ 62 million) ; • Secondee at Provu, played in as Chief of Staff and Head of Operations positions (November 2021 – December 2022). Asset Management at Hudson advisors and Lone Star Funds (secondee at Provu - Chief of Staff and Head of Operations) • Asset Management of the Lone Star Fund’s portfolio companies. Implementation of the FIDC for the management of assets generated by OPCOs; • Led the first portfolio transfer (~R$ 62 million) ; • Secondee at Provu, played in as Chief of Staff and Head of Operations positions (November 2021 – December 2022).

    • Brazil
    • Financial Services
    • 1 - 100 Employee
    • Portfolio & IT Manager and Consumer Credit (Lone Star Funds' Portfolio Company)
      • Aug 2018 - Jan 2020

      • Supported the acquisition deal of Provu to Lone Star Fund (BMG and Rocket Internet Group former owners); • Developed the Portfolio Management process in the acquired company. • Supported the acquisition deal of Provu to Lone Star Fund (BMG and Rocket Internet Group former owners); • Developed the Portfolio Management process in the acquired company.

    • Sweden
    • Financial Services
    • 700 & Above Employee
    • CTO | COO & Portfolio Manager
      • Sep 2017 - Aug 2018

      - Co-founder; - Co-managed closing of the first servicing contract for the company (collection services on behalf of AUSA - Alphaville Urbanismo S.A.) - Built an IT department and developed the company's collection core system, which supported the entire operation; - Managed the Portfolio Investments department, analyzing potential portfolio acquisition opportunities; - Participated with a key role in the sale of the original company (iPlatform) to international investors (Intrum), forming the current company (Intrum Brasil). Show less

    • Brazil
    • IT Services and IT Consulting
    • Portfolio & IT Project Manager (Pine River Capital Management’s Portfolio Company)
      • Apr 2013 - Sep 2017

      IT Project Manager and Portfolio Manager in a portfolio of Pine River Capital Management. • Executed the acquisition and management of a payroll loan portfolio of ~R$ 500 million; • Accountable for processing and managing credit originations of up to R$ 40 million per month. IT Project Manager and Portfolio Manager in a portfolio of Pine River Capital Management. • Executed the acquisition and management of a payroll loan portfolio of ~R$ 500 million; • Accountable for processing and managing credit originations of up to R$ 40 million per month.

    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Development Manager
      • Aug 2010 - Apr 2013

      IT Development Manager • Supported the development of the company’s core system and established an IT department focused on automation, leading its expansion; • Originations of a payroll loan in 2010 ~R$ 2 million and in 2013 ~R$ 80 million per month. IT Development Manager • Supported the development of the company’s core system and established an IT department focused on automation, leading its expansion; • Originations of a payroll loan in 2010 ~R$ 2 million and in 2013 ~R$ 80 million per month.

    • Poland
    • Entertainment
    • Account Manager
      • Mar 2009 - Aug 2010

      Account & Product Manager, responsible to prepare and operate auctions. Account & Product Manager, responsible to prepare and operate auctions.

Education

  • Faculdade Impacta Tecnologia
    Pós Graduado, Pós-graduação em Gestão de Projetos com ênfase em PMI
    2012 - 2014
  • Universidade Paulista
    Bacharel, Administração de Empresas
    2006 - 2010
  • Pontifícia Universidade Católica de São Paulo
    Bacharelado em Engenharia, Engenharia Elétrica e Eletrônica
    2001 - 2004

Community

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