💥Rafaela Valencia-Dongo

Founder / Chief Creative Officer at Retablo Community Centered Design
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Alemán Elementary proficiency
  • Inglés Native or bilingual proficiency
  • Español Native or bilingual proficiency

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Credentials

  • Enterprise Design Thinking Practitioner
    IBM
    Jul, 2020
    - Oct, 2024
  • IGCSE
    University of Cambridge
    Jan, 2017
    - Oct, 2024

Experience

    • Spain
    • Design Services
    • 1 - 100 Employee
    • Founder / Chief Creative Officer
      • Jul 2022 - Present

      Retablo is a Strategic Innovation Studio with a focus on designing solutions to sustain long-term growth and generate impact at all levels. With our Community-Centered Design approach, we dive into listening and learning with the community, working collaboratively to build solutions that are tailored to their needs. _ Managed a diverse, remote team of over 10 individuals across multiple locations, recruiting top talent and fostering a culture of collaboration and innovation. _ Developed and designed the company's purpose and branding, creating a strong and unique identity that aligned with our Community-Centered Design approach and values. _ Collaborated with clients making over 100M in revenue in the education and entrepreneurship sectors, leading co-design efforts to deliver successful projects on innovation and service design. https://drivinginnovation.ie.edu/strategic-innovation-with-rafaela-valencia-dongo/ Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Design Innovation Lead
      • Jan 2023 - Present

      _ Supported the creation of a new venture 'Design The Future LLC'_ Co-designed and facilitated workshops to guide corporate innovators and startups on their respective journeys. _ Conceptualized and developed the brand identity for Lauren Perkins.

    • Service Designer
      • Nov 2021 - May 2023

      A digital brand and marketing consultancy with a focus on aligning business and brand strategy to ensure a fluid, high-performance user experience. Led by Lauren Perkins, Managing Director at Microsoft for Startups_ Spearheaded production and content development for upcoming book 'Think Like A Brand. Act Like A Startup'™ authored by Lauren Perkins, Managing Director at Microsoft for Startups._ Conducted extensive research and analysis of the entrepreneurial and VC ecosystem to generate potential futuristic scenarios. Show less

    • Civic and Social Organizations
    • 300 - 400 Employee
    • Member of the Organising Committee for CADE Universitario 2023
      • Jan 2023 - Present

      Invited to join the 18th edition of Peru’s most important and diverse youth leadership conference. This is a two-day conference where +500 students from all over Peru come together to reflect, inspire, and acquire the necessary tools to face the main challenges in our country. _ Participate in weekly meetings for 5 months to select speakers that will inspire and motivate 500 young leaders attending the conference. _ Advocate for the importance of exercising active citizenship to strengthen democracy in Peru. _ Carefully mapped out the journey of the participant to host a memorable experience. Show less

    • India
    • Financial Services
    • Founder
      • Oct 2022 - Present

      *Working on disrupting the death industry *Working on disrupting the death industry

    • Peru
    • Education Administration Programs
    • 1 - 100 Employee
    • Logistics Coordinator
      • Apr 2020 - Oct 2022

      Por Un Perú Mejor is a non-profit organization that delivers free, personalized and quality tutoring classes to reinforce virtual learning for low-income children in Peru. We delivered +2890 tutoring classes, helping over 800 children from 25 provinces in Peru. Created as of the pandemic. _ Facilitated core-team meetings to define PUPM’s purpose and develop strategic action for achieving its goals._ Developed and designed a powerful-engaging pitch deck that served as the primary communication tool to attract volunteers and beneficiaries. _ Forged +20 strategic alliances with key-organizations to scale impact. https://www.instagram.com/porunperumejorvol/ Show less

    • Head of English Department
      • Apr 2020 - Oct 2022

      As Head of the English Department at Por Un Perú Mejor, I seek to inspire and give advice to volunteers on how to create an immersive experience for children and make their tutoring classes as engaging and dynamic as possible. _ Established and trained a core-team of eight people and supervised the work of more than 120 volunteers and 500 beneficiaries._ Designed and facilitated +18 bootcamps to help volunteers develop their soft skills and learn about design frameworks._ Founded and led ‘Sábado de Talleres’ (Workshop Saturdays), providing a space for play and recreational learning for more than 70 children, including activities such as learning traditional dances, creating art with recycled materials, and learning languages such as Quechua and French. Show less

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Consulting Intern at Internship Experience UK
      • Dec 2020 - Jan 2021

      Bright Network connects the next generation of graduates with the opportunities, insights, and advice to succeed as the workforce of tomorrow. _ Produced a detailed strategy for a real-work task in the consulting industry. _ Learned from top firms such as Bain & Company, Google, and Accenture the key insights and tools used in the consulting industry. Bright Network connects the next generation of graduates with the opportunities, insights, and advice to succeed as the workforce of tomorrow. _ Produced a detailed strategy for a real-work task in the consulting industry. _ Learned from top firms such as Bain & Company, Google, and Accenture the key insights and tools used in the consulting industry.

    • Spain
    • Education Administration Programs
    • 1 - 100 Employee
    • Mentee at the IE Women in Business Mentorship Program
      • Feb 2020 - Sep 2020

      _ Selected to participate in IE Woman x Business, a program for high-potential female undergraduate students seeking professional development _ Received mentorship from Elsa Castillo, former Dean of Universidad del Pacifico, the leading business school in Peru. _ Selected to participate in IE Woman x Business, a program for high-potential female undergraduate students seeking professional development _ Received mentorship from Elsa Castillo, former Dean of Universidad del Pacifico, the leading business school in Peru.

    • Australia
    • Non-profit Organizations
    • 700 & Above Employee
    • Consultant for Paladio Arte
      • Sep 2019 - Dec 2019

      Paladio Arte is a non-profit organization that helps to make the social integration of people with a physical, psychic or sensory diversity accessible. Through 180 Degree Consulting, I was hired to work as a Consultant for Marta, founder of this organization. _ Conducted a consultancy project for Paladio Arte, a non-profit organization focused on promoting the social integration of people with physical, psychological, or sensory diversity. _ Organized the first ‘Social Entrepreneurship Cocktail’ in Madrid to promote the integration of people with a physical and sensory diversity in support of Paladio Arte. Show less

    • United Kingdom
    • Design
    • 500 - 600 Employee
    • Design Strategist Intern
      • 2019 - 2019

      INSITUM is a global strategic innovation consultancy firm with over 200 designers in LATAM. Acquired by ‘FJORD Accenture Interactive’ in 2019 _ Contributed to the redesign of the customer experience for Pizza Hut, a leading fast food chain in Peru. _ Facilitated ideation and strategy workshops for key managers, collaborating with cross-functional teams to align on a new value proposition for the client. _ Conducted user interviews to identify pain points and needs, and synthesized insights to inform design decisions. Show less

    • Education Administration Programs
    • Chair & Debate Delegate
      • 2015 - 2017

      _ Selected as a member of United Schools of Peru (USP), the first inter-school debate team in Peru. _ Chaired the UNSTD (United Nations Sustainability and Technology Development) committee on the topic of Solar Energy conformed by 70 delegates at VCSPMUN _ Awarded Best Delegate in the VMMUN (Villa Maria School Model United Nations) in the SOCHUM (Social, Humanitarian and Cultural) committee debating the topic of “Violence against Minorities.” _ Awarded Best Delegate in LIMUN (Lima Model United Nations) in the WHO (World Health Assembly) committee debating the “Access to Healthcare as a Human Right.” _ Achieved the Outstanding Award in CARMUN (Carmelitas High School) in the DISEC (Disarmament and International Security) committee debating “The Role of Private Military Companies in Contemporary Conflicts.” Traveled to Boston, Massachusets, to participate in HNMUN (Harvard Model United Nations) Show less

Education

  • IE School of Architecture and Design
    Bachelor in Design, Product and Service Design
    2018 - 2022
  • Parsons School of Design - The New School
    BBA Strategic Design and Management, Strategic Design and Management
    2021 - 2021
  • Villa Caritas School
    Egresada, 9.2
    2003 - 2017

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