Rafaela Valente

Customer Experience Representative at Ninety Nine
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Full professional proficiency
  • French Elementary proficiency
  • German Elementary proficiency
Skills

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Experience

  • Ninety Nine
    • Bulgaria
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Experience Representative
      • Apr 2020 - Present

  • Home Select
    • Spain
    • Hospitality
    • 100 - 200 Employee
    • Reservations Team
      • Aug 2019 - Apr 2020

      Reservations agent. Reservations agent.

  • Nice Way Hostels
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Corporate Receptionist
      • Mar 2018 - Aug 2019

      I've assumed the front desk coordinationand and I am also responsible for organizing and hosting reservations for large groups. I've assumed the front desk coordinationand and I am also responsible for organizing and hosting reservations for large groups.

  • Pilot Hostel
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Team Supervisor
      • Apr 2016 - Apr 2018

      I've assumed the leadership of the front desk team and also several back office tasks I've assumed the leadership of the front desk team and also several back office tasks

  • Lordelo pharmacy
    • Marketing
      • May 2017 - Jan 2018

  • Leroy Merlin
    • France
    • Retail
    • 700 & Above Employee
    • Store Cashier
      • Mar 2015 - Feb 2016

      customer suport customer suport

  • FNAC Portugal
    • Portugal
    • Retail
    • 700 & Above Employee
    • Store Cashier
      • May 2014 - Aug 2014

      customer service customer service

  • Blanco
    • Paraguay
    • Design Services
    • 1 - 100 Employee
    • Costumer Service - Women department
      • Apr 2013 - Feb 2014

  • Primark
    • Ireland
    • Retail
    • 700 & Above Employee
    • Costumer Service - women department
      • Jan 2012 - Dec 2012

Education

  • Universitatea „Constantin Brâncoveanu” din Pitești
    Erasmus, Marketing
    2014 - 2014
  • Instituto Superior de Contabilidade e Administração do Porto
    Licentiate degree, Marketing
    -

Community

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