Rafaela Siqueira

Food Spot Attendant onsite @ Google at Compass Group UK & Ireland
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • Inglês Full professional proficiency

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5.0

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Lucas Bueno

Rafaela's focus on customer service and customer-oriented problem solving approach are top notch. It is very easy to learn new activities and also train other people.

Amanda Bertolini

Working alongside Rafaela was a real joy! She has eager to learn, gives 110% in every task and is always dedicated in diving deep on every project's themes. She is a talented researcher and creative thinker. We have worked on developing campaigns about dense subjects and she brought up great insights that helped to make our communications light and relatable. Also, but just as important, she is great company, very sincere and always in a good mood. Will shine wherever she goes!

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Experience

    • United Kingdom
    • Food and Beverage Services
    • 700 & Above Employee
    • Food Spot Attendant onsite @ Google
      • Jun 2023 - Present

    • Food+ @ Google
      • Jan 2023 - Jun 2023

    • Ireland
    • Retail
    • 1 - 100 Employee
    • E-commerce Web store Sales & Customer Manager
      • Jul 2022 - Dec 2022

    • Ireland
    • Retail
    • 200 - 300 Employee
    • Administrative Assistant
      • Apr 2022 - Jul 2022

      Warehouse Furniture Office: Responsible for preparing orders for customers' collections, book-ins and book-outs from 6 stores and suppliers, stock controlling, goods returns, credit claiming, and ensuring that drivers collect furniture for their deliveries for the next day. Warehouse Furniture Office: Responsible for preparing orders for customers' collections, book-ins and book-outs from 6 stores and suppliers, stock controlling, goods returns, credit claiming, and ensuring that drivers collect furniture for their deliveries for the next day.

    • Retail
    • 1 - 100 Employee
    • Temporary Receptionist
      • Feb 2022 - Mar 2022

      I’m responsible for making appointments, providing information and guiding the movement of people and visitors. In addition to working at the reception, answering and filtering phone calls, taking messages, managing the purchase of office and hygiene materials, sending and receiving correspondence and directing calls. I’m responsible for making appointments, providing information and guiding the movement of people and visitors. In addition to working at the reception, answering and filtering phone calls, taking messages, managing the purchase of office and hygiene materials, sending and receiving correspondence and directing calls.

    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sutomer Support Analyst
      • Nov 2021 - Dec 2021

    • Ireland
    • Retail
    • 1 - 100 Employee
    • Cleaner Operative
      • Oct 2019 - Sep 2021

      Responsible to keep the mall clean and tidy, cleaning all the common areas, mopping the floor, cleaning spillages, emptying bins and collecting local waste. Sometimes I’m responsible to clean common areas like customer toilets and corridors. I was careful to keep the area clean, ensuring comfort to customers. Responsible to keep the mall clean and tidy, cleaning all the common areas, mopping the floor, cleaning spillages, emptying bins and collecting local waste. Sometimes I’m responsible to clean common areas like customer toilets and corridors. I was careful to keep the area clean, ensuring comfort to customers.

    • Brazil
    • Public Relations and Communications Services
    • 100 - 200 Employee
    • Digital Planning Assistant
      • Jun 2018 - Oct 2018

      Responsible to solve brands problems and create communication strategies to guarantee an excellent contact between brand and customer. I planned strategies for small and big brand’s campaigns during seasons with a group of great communicators. I worked with accounts like SPC and TOTVS.

    • Digital Planning Freelancer
      • Apr 2018 - May 2018

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Assistant Planning
      • Aug 2017 - Nov 2017

      Responsible for conducting in-depth research and communication analysis in Portuguese and English for the following clients: Unilever, Johnson and Johnson's, Kellogg's and Troller. Responsible for conducting in-depth research and communication analysis in Portuguese and English for the following clients: Unilever, Johnson and Johnson's, Kellogg's and Troller.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Planning Assistent
      • Jan 2017 - Jun 2017

      Responsible for conducting research and strategic planning for the following clients: Bradesco, Mastercard, TIM and participation in competition/pitch for NIVEA. I worked side by side with the planning and analytics team in presenting analytics, benchmarks and business proposals to clients. Responsible for conducting research and strategic planning for the following clients: Bradesco, Mastercard, TIM and participation in competition/pitch for NIVEA. I worked side by side with the planning and analytics team in presenting analytics, benchmarks and business proposals to clients.

    • Customer Service - Planner - Copywriter - Media Analyst
      • Mar 2015 - May 2016

      Responsible for managing projects from brief until the final delivery: Customer service; Creation of advertising campaigns and strategies focusing on the main communication problems of each client; Media planning; Copy writer and Content Creator for client and advertising pieces. Responsible for managing projects from brief until the final delivery: Customer service; Creation of advertising campaigns and strategies focusing on the main communication problems of each client; Media planning; Copy writer and Content Creator for client and advertising pieces.

Education

  • Pontifícia Universidade Católica de São Paulo
    Extension Course, Digital Marketing
    2018 - 2018
  • Miami Ad School - ESPM São Paulo
    Communication Planning Bootcamp, Account Planning
    2016 - 2016
  • Pontifícia Universidade Católica de Minas Gerais
    Bachelor of Social Communication, Advertising and marketing
    2011 - 2014

Community

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