Rafaela Branco

Buyer Relations at DUCO Travel Summit
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • Spanish Full professional proficiency
  • Português Native or bilingual proficiency

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Bio

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Experience

    • Travel Arrangements
    • 1 - 100 Employee
    • Buyer Relations
      • Sep 2023 - Present

    • Brazil
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Sales Manager
      • Jan 2022 - Sep 2023

      1) Represent TL Portfolio clients for the Brazilian market, through: Determinate and prospect travel agencies and tour operators with sales potential for each client; Train and develop a relationship with the travel market focusing in adding value to TL Portfolio and its clients; Mantain and manage a data system with all contact information using Sales Force; Develop promotional actions for each client; Search for new and valued sales and marketing opportunities; Agregate main clients in the best business solutions within the market; Support other sales managers from each client to meet travel agents and/or bring them to encounter each other by organising sales calls. Present monthly activities reports; Organize and produce promotional events. 2). Sales and marketing strategies. 3). Participate in events and trips according to the schedule. Show less

    • India
    • Hospitality
    • 300 - 400 Employee
    • Sales Manager Worldwide Accounts
      • Sep 2013 - Jan 2017

      Responsible for developing and implementing an action plan focused on certain accounts, in order to increase room revenue; ● Client prospecting and maintenance of existing accounts; ● Establishment of relationship and expanding business on key accounts; ● Organization of events with hotels representatives and customers; ● Participation in events and trade shows both inside and outside Brazil, hosting hotels representatives and clients; ● Organization and guidance of site inspections with the intent to convert group accommodation opportunities. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Account Manager
      • Jul 2009 - Sep 2013

      Organize Sales Missions and Customer Events to prospect business opportunitiesOrganize Business trips focused in the Tour & Travel Market (Sao Paulo State and South of Brazil)Prospect Group Leads and increase closing ratioAnalyze Brazilian accounts production in order to achieve goals by implementing plans & actions

    • Sales Coordinator
      • Apr 2008 - Jul 2009

      Focus in group requests: send proposals, use negotiation skills to increase closing ratioGive support to Account ManagersSupport organizing customer events with hoteliersParticipation in fairs and trade shows

    • Sales Assistant
      • Aug 2006 - Apr 2008

      Support to the sales department (coordinators and managers)Develop marketing texts and distribute newsletters Constantly update mailing and databaseDevelop new giveaways and negotiate conditions with suppliersAdministrative tasks, such as organizing collateral materials, financial receipts, printing brochures

  • Auroraeco Vigens
    • Sao Paulo, Brazil
    • Travel Consultant
      • Nov 2005 - May 2006

      Customer and travel agencies service Develop travel packages Analyze costs and develop pricing skills Sell airfare tickets Customer and travel agencies service Develop travel packages Analyze costs and develop pricing skills Sell airfare tickets

    • Front Desk Attendant
      • Apr 2004 - Nov 2005

      Focus in the VIPs guests (Executive Level) Check in and check out Support to the F&B Department (breakfast and happy hour meals served in the Concierge Level) Crew check in and check out Group arrival and departure Night audit Focus in the VIPs guests (Executive Level) Check in and check out Support to the F&B Department (breakfast and happy hour meals served in the Concierge Level) Crew check in and check out Group arrival and departure Night audit

  • Transamerica Hotel
    • Sao Paulo, Brazil
    • Trainee
      • Jan 2003 - Apr 2004

      Support to the Front Desk: check in and check out, conciergerie services and shift responsabilities Support to Sales: group bookings, group proposals, rate negotiation and events operation Support to the Front Desk: check in and check out, conciergerie services and shift responsabilities Support to Sales: group bookings, group proposals, rate negotiation and events operation

Education

  • Insper
    CBA - Certificate in Business Administration, Administration
    2008 - 2009
  • Cursera
    Associate of Science - AS, Negociação e Resolução de Conflitos
    2021 - 2021
  • PUC-RS
    2021 - 2021
  • Pontifícia Universidade Católica de São Paulo
    Bachelor of Tourism, Tourism
    2002 - 2007
  • Pueri Domus School
    1992 - 2000

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