Experience

Gallagher Security

• New Zealand
• Security and Investigations
• 100 - 200 Employee

• Third Party Product Analyst

  • May 2022 - Present

  Supporting Gallagher Software Integrations with a range of high level products: Idemia (Biometric Readers), Salto (Smart Locks), Allegion (Mechanical and Electronic Locks), Assa Abloy (Mechanical and Electronic Locks) and Nedap (Vehicle & Parking Systems).Associate with different departments to ensure that processes are aligned and we reach the business goals in an Agile environment.- R&D: Roadmap, sprint planning and prioritization, reviews and retrospective- Pricing & Performance: Costs & Price reviews, Recommendations and Product margins- Regional Sales Teams: Project pricing, Quotes validation, Market updates and Research- Marketing: E-commerce platform, Catalogues, Datasheets and Product Updates- Admin: SAP Maintenance, Product contribution reports & Analysis- Build strong relationships with Vendors Show less

• Customer Service & Sales Support

  • Feb 2020 - May 2022

  - Provide world class sales support with a high level of customer service to Gallagher Security Channel Partners and Internal Sales Team- Process orders and sales requests, including the required documentation, and develop products knowledge to enable proactive sales opportunities and upselling.- Manage customer's security software database and process software maintenance quotes (SMA).- Process purchase orders to international Third Party partner companies: Salto, Idemia, Aperio, Nedap and others -- Deal directly with internal stakeholders to guarantee the flow of the daily processes: tech support, sales managers, finance, warehouse, procurement, print house and others. Show less



Gallagher

• New Zealand
• Technology, Information and Internet
• 400 - 500 Employee

• Logistics Coordinator

  • Jan 2019 - Jan 2020

  - Process national and export customer orders for security and access control equipment; - Work with supply chain and warehouse teams to ensure orders are attended on time in full and guarantee overnight dispatches with freight forwarders; - Manage customer's security software database, according to the site's structure and software maintenance needed (SMA). - Constantly involved with the Sales and Logistics Teams on improvement projects for the business - KPI's and individual OKR's - Process national and export customer orders for security and access control equipment; - Work with supply chain and warehouse teams to ensure orders are attended on time in full and guarantee overnight dispatches with freight forwarders; - Manage customer's security software database, according to the site's structure and software maintenance needed (SMA). - Constantly involved with the Sales and Logistics Teams on improvement projects for the business - KPI's and individual OKR's



Seara

• Food and Beverage Manufacturing
• 700 & Above Employee

• Senior Commercial Analyst

  • Aug 2016 - Jan 2017

  Poultry Division - JBS Foods - Follow up and analyze the sales team expenses and performance, ensuring realized x budgeted. - Track and report customer returns and On Time in Full performance. - Analyze sales and marketing expenses directly included in the profit and loss statement. - Directly involved in the 2017 Budget Planning. Poultry Division - JBS Foods - Follow up and analyze the sales team expenses and performance, ensuring realized x budgeted. - Track and report customer returns and On Time in Full performance. - Analyze sales and marketing expenses directly included in the profit and loss statement. - Directly involved in the 2017 Budget Planning.



JBS

• Brazil
• Food and Beverage Manufacturing
• 700 & Above Employee

• Customer Supply Chain Analyst

  • Sep 2012 - Aug 2016

  Leather Division - Upholstery and Automotive leather Foreign markets: USA, Mexico, Germany, China and Australia. Customer service specialist handling orders, contracts, international shipments, export documentation and claims. Coordinating with various departments within the company to ensure quality and timely delivery of products and samples. Leather Division - Upholstery and Automotive leather Foreign markets: USA, Mexico, Germany, China and Australia. Customer service specialist handling orders, contracts, international shipments, export documentation and claims. Coordinating with various departments within the company to ensure quality and timely delivery of products and samples.