Rafaela Caldas

Prevention screener at Compton College
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Contact Information
us****@****om
(386) 825-5501
Location
Hawthorne, California, United States, US
Languages
  • Portuguese Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Ana Pat V.

Rafaela is always someone who is interested in producing the best quality of work for any project or assignment. She consistently gave 100% of herself to our team and was critical in ensuring the completion of the airline assignments or projects by the deadline. She was always dependable and professional, during customer audits she was a positive influence on the entire operations team. Overall, Rafaela was a pleasure to work with and I have qualms recommending her to anybody looking for an excellent Manager.

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Experience

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Prevention screener
      • Jan 2022 - Present

    • United States
    • Food and Beverage Manufacturing
    • 500 - 600 Employee
    • Account Manager
      • Aug 2017 - Nov 2021

      • Supported all departments with all airline cycle changes. This includes holding menu meetings, coordinating purchases with the buyer and ensuring that cycle changes are transparent.• Participated and supported company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, and Employee Safety• Collaborate with all department to execute menu cycles according to airline preference.• Maintained and updated all aspects of airline specifications: Food, equipment, and beverage• Conducted chef table alongside Quality Assurance department ensuring the flight menu company and airline standards. IE. Weight, presentation, and taste• Maintained good communication with the local station managers. IE. Arrival/Departure time changes, delay flights, special requests

    • Information Technician
      • Aug 2017 - Nov 2019

      • Kept records of all active company electronics (computers and cell phones)• Worked alongside corporate help desk on projects• Completed laptop and phone setups for managers and supervisors.• Opened help tickets with corporate helpdesk, placed equipment orders• Placed tickets to deactivated employees that had company equipment to send back to corporate offices

    • Beverage Supervisor
      • Jun 2015 - Aug 2017

      • Provided aid regarding inquiries from customers, local stations, and overseas agent.• Ensured that the day-to-day operation is on schedule, using the proper and most updated documentation.• Reviewed and managed approvals for weekly timecards to process ADP Payroll.• Administrated person time forms, ensured information was correct during the annual vacation bids with employees• Ensured that diagrams from the account managers were received with enough to review and advise department of changes.

    • Warehouse Supervisor
      • Feb 2014 - Aug 2017

      • Assisted in HR tasks: interviewing process, employee welcome packets, benefits, and 401k. • Created relationships with CBP and local law enforcement.• Prepared overseas shipments and related documents for brokers per the wish of the customer.• Organized destruction of airline product when necessary, or the shredding of confidential documents• Conducted and assisted in various airline inventories based off their schedules.

    • Operations Administrative Assistant
      • May 2012 - Feb 2014

      • Send employee to Department of Transportation (DOT) drug testing for post vehicle accident and/or random testing.• Assisted employee complete the ten-year federal and state background check for airport security clearance. • Administrative duties and recordkeeping along with assisting with the operations and warehouse department.• Acted as a fill-in when account manager was on vacation and customers requested boarding changes.

    • Accounts Receivable Clerk
      • Aug 2011 - May 2012

      • Manually produced airline boarding bills from excel – included descriptions, macro formulas, ratios and percentages.• Communicated with corporate costing department with discrepancies between menu specifications, master price list and requests made from the customer via email.• Invoiced airline based on their billing cycle. IE weekly, biweekly, every 15 days or monthly.• Answered phones and directed to the correct department.

    • Germany
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Production Clerk
      • Jun 2008 - Aug 2009

      • Maintained and organized for daily Variable Production Spreadsheets (VPS) for each airline.• Recorded and preserved employee’s attendance records along with distribution of weekly payroll.• Created airline menu posters containing all entrees for culinary team for each menu cycle according to airline schedule. • Confirmed that employee incident reports were completed correctly and acted as a translator for employees that had trouble understanding English.

    • Accounts Receivable Clerk
      • May 2006 - Jun 2008

      • Supplied airline computer generated boarding bills with final boarding figures retrieved from the SITA.• Prepared paperwork for the following day with the preliminary boarding numbers provided from the local stations. • Cross referenced and verified boarding bills verses the master price list (MPL) both harmonized with each other.• Completed the certification item usage of Vessel Supplies for Immediate Exportation (VSIE- 7512) shipments to close out at US Customs and Border Patrol (CBP). • Assisted with HACCOP paperwork and exanimated ph. levels throughout the facility.

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Office Management
      • Aug 2004 - Mar 2006

      • Assisted in search warrants with various law enforcement, transcribed seized items providing face values for court cases.• Conducted surveillances, collected information, performed undercover purchases, and submitted investigative reports; Maintained office security and communication systems• Worked on various investigations related to trademark counterfeiting, piracy, and other Intellectual Property matters. • Had the pleasure of representing over 200 brand owners ranging from some of the world’s largest and most prominent brands.

    • Restaurants
    • Hostess and Server
      • May 2002 - Feb 2004

Education

  • Cerritos College
    Associate of Arts - AA, Human Resources Management and Services
    -
  • University of Phoenix
    Bachelor of Science - BS, Business, Management, Marketing, and Related Support Services
    -
  • El Camino College
    Associate of Arts (A.A.), Applied and Fine Arts
    -
  • Hawthorne High School
    General Studies
    -

Community

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