Experience

Seminole Casino Hotel Immokalee

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Dual Pit Manager

  • Feb 2009 - Present

  Plan, organize, direct, control and coordinate gaming at the casino; ensure casino games are played in accordance with specific governments regulations; formulate gaming policies; betting accounts and reports for accuracy. Oversee up to 100 table games floor personnel; monitor staffing levels to ensure that games and tables are adequately staffed; arrange for staff rotations and breaks; locate substitute employees as necessary; prepare work schedules and station assignments, keep… Show more Plan, organize, direct, control and coordinate gaming at the casino; ensure casino games are played in accordance with specific governments regulations; formulate gaming policies; betting accounts and reports for accuracy. Oversee up to 100 table games floor personnel; monitor staffing levels to ensure that games and tables are adequately staffed; arrange for staff rotations and breaks; locate substitute employees as necessary; prepare work schedules and station assignments, keep attendance records; train new and evaluate performance. Maintain familiarity with games used at casino floor. As well as strategies and tricks employed in those games; resolve customers complaints regarding problems such as payouts errors; monitor credit extended to players. Circulate among gaming tables to ensure that operations are conducted properly; ensure dealers follow house procedures and players activity (cheating); set and maintain a bank roll and table limits; track supplies of money to tables, and perform any required paperwork. Show less Plan, organize, direct, control and coordinate gaming at the casino; ensure casino games are played in accordance with specific governments regulations; formulate gaming policies; betting accounts and reports for accuracy. Oversee up to 100 table games floor personnel; monitor staffing levels to ensure that games and tables are adequately staffed; arrange for staff rotations and breaks; locate substitute employees as necessary; prepare work schedules and station assignments, keep… Show more Plan, organize, direct, control and coordinate gaming at the casino; ensure casino games are played in accordance with specific governments regulations; formulate gaming policies; betting accounts and reports for accuracy. Oversee up to 100 table games floor personnel; monitor staffing levels to ensure that games and tables are adequately staffed; arrange for staff rotations and breaks; locate substitute employees as necessary; prepare work schedules and station assignments, keep attendance records; train new and evaluate performance. Maintain familiarity with games used at casino floor. As well as strategies and tricks employed in those games; resolve customers complaints regarding problems such as payouts errors; monitor credit extended to players. Circulate among gaming tables to ensure that operations are conducted properly; ensure dealers follow house procedures and players activity (cheating); set and maintain a bank roll and table limits; track supplies of money to tables, and perform any required paperwork. Show less



El San Juan hotel & casino

• San Juan, PUERTO RICO

• Table Game Dealer; Supervisor and Pit Manager

  • Jan 1988 - Nov 2004

  Enhanced guest satisfaction ratings; servicing high - profile clients including celebrities and politicians; customer satisfaction ratings while resolving up to 30 inquires a day; diminish table gaming discrepancies, effectively shuffling , handling checks, and executing rack management accordingly on casino table games. Enhanced guest satisfaction ratings; servicing high - profile clients including celebrities and politicians; customer satisfaction ratings while resolving up to 30 inquires a day; diminish table gaming discrepancies, effectively shuffling , handling checks, and executing rack management accordingly on casino table games.