Rafael Rolando
Project Manager at Dalet- Claim this Profile
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English Full professional proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Credentials
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AWS Certified DevOps Engineer – Professional
Amazon Web Services (AWS)Apr, 2023- Sep, 2024 -
AWS Certified SysOps Administrator – Associate
Amazon Web Services (AWS)Sep, 2022- Sep, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)May, 2022- Sep, 2024 -
EditShare Certified Associate
EditShareFeb, 2020- Sep, 2024 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Nov, 2019- Sep, 2024 -
PSM I
Scrum.orgAug, 2014- Sep, 2024 -
ITIL Foundation
AXELOS Global Best PracticeJul, 2014- Sep, 2024
Experience
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Dalet
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France
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Software Development
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300 - 400 Employee
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Project Manager
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May 2023 - Present
As a Project Manager at Dalet, I'm responsible for activities such as: • Take ownership and ensure leadership of all aspects (technical and managerial) of projects assigned • Drive the project delivery and manage the project team members • Provide regular project status to customers and to the director of program management including but not limited to: project plan, progress report, action lists, risk matrix, milestones acceptance. • Install and configure Dalet products according to projects specifications • Investigate and report technical issues, define and implement workaround solutions • Control projects scope, schedule, and costs. Ensure a clear internal reporting • Identify, anticipate and escalate risks • Plan and secure projects revenue • Schedule resources and plan associated missions • Drive the different project handovers between the project team and other Dalet teams • Assist solution architects into the solution design and system specifications sessions with customers Show less
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CIS Group
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Service Account Manager
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Nov 2021 - Apr 2023
Responsible for major accounts in Brazil and U.S. Markets such as Rede Globo, SBT, NorthEastern University. Ensuring quality service in both project delivery and 24/7 support of installed base. • 24/7 Customer Support to major clients in Brazil • Project Management • Management of Junior Support Team • Technical Documentation • Track and maintain KPI Metrics • DevOps, installation, commissioning and go-live assistance • Technical and Operational Training Key Projects: • Igreja Universal do Reino de Deus, Belo Horizonte - Project Management of Installation of High Definition TV Broadcast and Productions Systems • NorthEastern University - Comissioning of EditShare's MAM on AWS Cloud for remote Post-Production • Sistema Brasileiro de Televisão (SBT), São Paulo - Comissioning of Avid's Media Asset Management System and Media Central Platform for the News Archive department. Show less
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Thought Development Corp.
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United States
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Software Development
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1 - 100 Employee
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New Product Development Lead
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Jul 2020 - Nov 2021
Planning and Development of Cloud-native solution based on AWS services to replace old Company's on-premises flagship product "On-Air Pro" and it's FileMaker backend. • Develop and deliver software products according to specification • Technical strategy and road map for Products • Analyze Code for quality control and risk assessments • Write and review technical documentation • Commissioning of Cloud Solutions in Clients • Project management • Lead and manage small technical team Show less
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CIS Group Corp
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India
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Security and Investigations
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Professional Services Engineer
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Nov 2018 - Jun 2020
Engineer responsible for the commissioning of the Media Asset Management and Production Asset Management systems responsible for the entire News production of TV Globo in Rio de Janeiro and São Paulo supporting over 500 Journalists and Producers, 200 servers and 3 Petabytes of Storage. • 24/7 Customer Support to major clients all over Brazil • Project Management • Installation and Commissioning of Broadcast Solutions, such as: - Avid Media Composer, Pro Tools, Interplay | Media Central Production Manager, MAM | Media Asset Manager, Media Central Cloud UX - Object Matrix Storage - Glookast Capture, Media Producer, Media Services - StorageDNA - NewTek - Masstech Show less
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IT Specialist
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Jan 2016 - Oct 2018
Responsible for restructuring company website to a more modern look. Renewal of whole Network and Wifi Infrastructure providing fast speed internet for all collaborators. • Web Development • Custom Developement and Management of School Management System • Infrastructure and data center management Responsible for restructuring company website to a more modern look. Renewal of whole Network and Wifi Infrastructure providing fast speed internet for all collaborators. • Web Development • Custom Developement and Management of School Management System • Infrastructure and data center management
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Dalet Digital Media Systems
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United States
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Software Development
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1 - 100 Employee
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Project Engineer
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Oct 2014 - Dec 2015
Main engineer involved in Projeto Acervo at TV Globo, responsible for comissioning Dalet Galaxy Media Asset Management System comprised of over 50 servers, 1.5 Petabytes of Storage and supporting over 200 connected Users. • Project Management • Implementation and Configuration of Database Servers • Commissioning of Broadcast Solutions for Media Asset Management • Customer Training on Dalet Systems and Solutions (Dalet Galaxy, Amberfin, Brio) Main engineer involved in Projeto Acervo at TV Globo, responsible for comissioning Dalet Galaxy Media Asset Management System comprised of over 50 servers, 1.5 Petabytes of Storage and supporting over 200 connected Users. • Project Management • Implementation and Configuration of Database Servers • Commissioning of Broadcast Solutions for Media Asset Management • Customer Training on Dalet Systems and Solutions (Dalet Galaxy, Amberfin, Brio)
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Oracle Brasil
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Brazil
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Information Technology & Services
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1 - 100 Employee
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Service Desk Analyst
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Apr 2014 - Sep 2014
First-line support of Incidents for key enterprise clients, coordinating with multi-disciplinary teams towards problem resolution and change management on the different systems and environments (development, staging and production). • Service Desk Support and Monitoring of Oracles' ERP Solution on major Clients (Vale, Natura, Smiles) • Oracle Database Administration • Change Management for different systems First-line support of Incidents for key enterprise clients, coordinating with multi-disciplinary teams towards problem resolution and change management on the different systems and environments (development, staging and production). • Service Desk Support and Monitoring of Oracles' ERP Solution on major Clients (Vale, Natura, Smiles) • Oracle Database Administration • Change Management for different systems
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A Palavra Viva
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Mexico
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Religious Institutions
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Junior IT Analyst
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Aug 2012 - Apr 2014
• Support for the institutional and e-commerce website. • Support for network, telephony, and server infrastructure. • Support for the Quickbooks accounting system. • Support and installation of Editing and Recording stations. • Improved e-commerce system and publication department workflow, optimizing operational costs and increasing monthly publications by 50%. • Implementation of new wifi infrastructure throughout the Church property. • Modernization of machine park. • Support for the institutional and e-commerce website. • Support for network, telephony, and server infrastructure. • Support for the Quickbooks accounting system. • Support and installation of Editing and Recording stations. • Improved e-commerce system and publication department workflow, optimizing operational costs and increasing monthly publications by 50%. • Implementation of new wifi infrastructure throughout the Church property. • Modernization of machine park.
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Education
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2008 - 2012
Universidade Federal Fluminense
Technologist in Computer Systems
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