Sr. Manager Software Engineer

• Sep 2022 - Present

Sr. Software Engineering Manager

• Nov 2020 - Present

Head Of Engineering - Future Products

• Nov 2021 - Sep 2022

Sr. Manager Engineering

• Oct 2017 - Oct 2020

• Build and managed a team of individuals that includes QA and Software Engineers resources • Lead the team to build and bring to market the two on premise products • Delivered a solution that allow legacy agents connect to the new Cloud platform • Manage Sales, Sales Engineers and Customer success expectations of the products • Provide demo and training on the products to internal users as well as external customers • Provide support for customers as a Tier 3 escalation point of contact for the products in charge • Mentor junior managers software engineer at the Austin location • First team to implement scrum and delivers production quality code bi-weekly • Implemented CI/CD pipeline and used Jenkins jobs to run the test that gate keep the release • Act as product owner responsible for both products roadmap and deliverables • Use Jira to track project requirements, sprints and create reports to communicate team velocity, capacity, burn down rate and version reports • Team code is manage using Bitbucket and enforce a minimum of two code reviewers before code can be merged • The OnPrem air gap solution product brought in $9 million on sells during our first year of general availability • Product is FIBS and Common Criteria compliance and received ATO (Authorize to Operate) for all network security within DoD agencies Show less

Director of Information Technology

• Apr 2016 - Sep 2017

• Pioneered corporate IT vision and strategy which affected one hundred employees • Design, developed and implemented best practice processes for $100 million company • Lead team of seven IT employees who delivered customer support, supported daily business needs and improved operational efficiency • Partnered with other departments with Xplore to enable cross-organization collaboration and meet company mission and goals • Managed all corporate IT locations in regards to: equipment, information security, ERP implementation, site security, desktop support and helpdesk • Implemented a comprehensive backup, security and infrastructure plan to bring Xplore to industry best-practices • Managed external RFQ/bidding process with select vendors and critical suppliers for key business services Show less

Software Development Manager/ Senior IT Program-Project Manager

• Mar 2014 - Apr 2016

• End to end responsibility for numerous high-value Sales + Marketing projects • Supported IT transformation by upgrading the IT delivery lifecycle with better definition to deployment, engagement with senior GM leaders, cross-functional stakeholders communication, and improved delivery from the application/development teams • Led one of the fastest deployments of code, infrastructure + business organization with the Dealer Sites project. Project launched ahead of schedule, with no deviations, to a profitability of $36 million over 5 years • Significantly improved morale and set a strong development culture while leading 20 developers • Coordinated over 15 monthly production releases. Sprints were on time, on scope and delivered with less defects sprint over sprint • Delivered a business plan to insource over $100 million (CDK/NBS support) which would improve operational efficiency while making General Motors competitive with other industry leaders Show less

IT Project Manager

• Jan 2013 - Mar 2014

HP is an American multinational information technology corporation that provides products, technologies, software, solutions and services to consumers, small- and medium-sized businesses and large enterprises, including customers in the government, health and education sectors. As an IT project Manager I am expected to provide leadership to the IT team. Coordination of projects through cost/benefit analysis between IT and the business function. Assist in prioritization of projects and overall management of project portfolios based on strategic fit, return and risk. • Responsible for the project plan creation/management. • Responsible for engaging, managing and assuring the assets are aligned. • Accountable for the completion of project on time and budget. Show less

Latin America IT Manager

• Jan 2010 - Jan 2013

IT manager for Latin America, managing programmers in Mexico/Brazil and business analysts in Mexico. Continually assigned to manage critical projects. Liaison between IT and business functions. Provide leadership and coordination of projects through cost/benefit analysis. Assist in prioritization of projects and overall management of project portfolios based on strategic fit, return and risk.• Responsible for directing multiple teams comprised of business analysts and developers; oversee project coordination through all project phases. • Report directly to upper management on project performance. Show less

Latin America Business Analyst/ Project Manager

• Jan 2009 - Jan 2010

Responsible for directing multiple teams comprised of business analysts and developers. Liaison between Business sector and IT. Managed business requests from Central/Latin America. Reported project performance to senior management. Prioritized projects based on customer strategic fit, return, risk and existing project portfolio development. Managed performance and project by tracking deliverables, timeline and cost performance, change requests, project issues and risk per established project management methodology. Motivated staff in adherence to excellent quality standards through positive feedback and presentation of improvement strategies. Received rapid promotion to management ranks based upon performance and interpersonal skills. Show less

Web Services Group/ CICS Administrator

• Jan 2007 - Jan 2009

Deployed new builds, updated current applications and deleted/uninstalled obsolete Applications from Quality or Production environment. Supported e-business websites and application groups by analyzing and troubleshooting problems with any logs created by application server. Set up Websphere MQ explorer by importing previously used queues and channels. Supported CICS environment and helped users gain proficiency with system. Updated software compatible with CICS and upgraded CICSPlex environment. Show less

Enterprise Content Manager-IS Operations/ Team Lead

• Feb 2003 - Jan 2007

Developed, designed and performed troubleshooting on all forms using Objectif Lune and Design Protocol software. Utilized COBOL and JCL to create reports from ViewDirect and mainframe. Performed job scheduling duties using Conrol-M. Responsible for continuous operation of TCP/IP, fax server critical to company performance. Administered and regulated access to Scan Router software, which maintains company legal documents. On call 24 hours/day, 7 days/week due to essential nature of job.