Executive Recruiter

• May 2022 - Present

Director of Employment and Training

• Jun 2017 - May 2022

Lead a team of employment specialists, an administrator and a benefits specialist in a way that supports the Talbot House Vision and Mission with an emphasis in helping clients become job ready while development strategies that lead into long-term employment. • Ability to communicate, motivate and implement action plans, enhance programs and processes that lead to desired outcomes • Perform presentations to community partners, executive team and employers that expand employment opportunities for clients by communicating programs as the Talbot House Employment Solutions, On the Job Training, Community Work projects and Vocational Rehabilitation services • Perform a variety of HR processes as sourcing, screening, interviewing and selecting staff including management and Director level • Prepare accurate and timely reports for stakeholders, grants managers and directors • Guide and evaluate staff in preparing for class presentations, trainings, site visits, employment activities and during the interaction of clients and business partners in addition to help develop career plans • Develop data tracking procedures that help in the pursuance of grants and other donations • Responsible for the management of unemployment claims and on occasion SS inquiries • Participate in Talbot House activities with clients, executive team and supporters to promote our mission Show less

Career Sevices Account Representative

• Feb 2015 - May 2017

Successfully developed business relationships with employers, resulting in immediate externships and employment opportunities for our students and graduates by utilizing several sales techniques. -Manage and expand on-going employer relationships in person and over the phone -Exceeded weekly, monthly and yearly goals for job orders, placement and affiliation agreements -Demonstrated the ability to develop trusted customer relationships by providing solutions, guidance and service for current and future needs -Perform classroom and employer presentations -Demonstrated collaborative skills and the ability to work cross-functionally -Provided screening services for Talent Acquisition teams and operations managers by completing resume, interview, and job search seminars and activities - Complete background and drug test documents as requested per accounts - Prepared and host advisory board meetings Show less

Account Representative

• Apr 2011 - Feb 2015

Initiated customer facing activities(B2B) for developing business relationships with employers and recruiters to create permanent placement opportunities for degree and diploma programs -Established communication systems with accounts to maximize and fill employee needs -Planned a executed Program Advisory Committee meetings to learn from industry professionals and comply with accreditation standards -Used interpersonal skills to work with all departments with the purpose of creating student success -Demonstrated the ability to develop trusted customer relationships by providing solutions, guidance and service for current and future needs -Perform classroom and employer presentations -Demonstrated collaborative skills and the ability to work cross-functionally Show less

Sales Manager

• 2010 - 2011

Manage sales and marketing functions in an Aaron's store with emphasis on telephone and floor sales, direct marketing, new customer growth, customer service and store merchandising. -Developed and executed marketing events with local business that resulted in immediate sales -Followed planogram to increase sales results -Responsible for product ordering, inventory and warehouse flow -Manage staff to secure timely customer deliveries compliance while providing exceptional customer service -Helped reached and maintain 1000 customers while collecting 95% of monthly potential collections which was 7% over company average Show less

Property Management

• 2008 - 2010

Responsible for assisting investment property owners and homeowners in preserving and increasing the value of their real estate investment. -Maintain and manage vendor records, tenant agreements ,rental collections while providing exceptional customer service -Handle customer concerns immediately and professionally -Responsible for eviction process when appropriately Responsible for assisting investment property owners and homeowners in preserving and increasing the value of their real estate investment. -Maintain and manage vendor records, tenant agreements ,rental collections while providing exceptional customer service -Handle customer concerns immediately and professionally -Responsible for eviction process when appropriately

Branch General Manager & Branch Corporate Account Manager

• 1999 - 2008

Lead a multi-million dollar business, maximize profits and motivating a team of managers to reach exceptional results - Ability to communicate, motivate and implement action and marketing plans for managers -Comfortable analyzing P&L's to improve profits and target areas of opportunities -Manage a multi-unit operation successfully with over 400 cars, 200 operational profit -Negotiated with over 150 local and national customers and vendors -Awarded Exceptional Achievement Award for profits, fleet growth and customer loyalty scores -Developed over 10 Branch Managers, 4 Area Managers and 50 + manager in training promotions -Selected to turn around underperforming branches by introducing a leadership philosophy and communication of company vision and goals with emphasis in profits -Record includes 20% package sales increase, 30% fleet growth, 92% customer loyalty scores and 117% profit increase - Market to dealerships, insurance companies, hotels, body shops and local organizations Show less