Experience

10x Genomics

• United States
• Biotechnology Research
• 700 & Above Employee

• Sr. Field Engineer

  • Oct 2022 - Present

  Orlando, Florida, United States I'm excited to announce I've started a new position as a Sr. Field Engineer with an awesome company; 10x Genomics!



Bio-Rad Laboratories

• United States
• Biotechnology Research
• 700 & Above Employee

• Sr. Field Service Engineer

  • Oct 1999 - Oct 2022

  Orlando, Florida Area Bio-rad, Sr. Field Engineer Life Science Group - Florida and Puerto Rico Bio-Rad Laboratories was founded by David and Alice Schwartz in 1952 with specialty in the production and supply of products used in lab settings to study life processes, food pathogens and potential drugs as well as detecting diseases. The company has two segments which are the clinical diagnostics and Life science segments. While serving as the Senior Field Engineer Life Science Group, I ensured maximum… Show more Bio-rad, Sr. Field Engineer Life Science Group - Florida and Puerto Rico Bio-Rad Laboratories was founded by David and Alice Schwartz in 1952 with specialty in the production and supply of products used in lab settings to study life processes, food pathogens and potential drugs as well as detecting diseases. The company has two segments which are the clinical diagnostics and Life science segments. While serving as the Senior Field Engineer Life Science Group, I ensured maximum customer satisfaction by delivering exceptional after sales support service to customers and provided customers with details of company products. Additionally, I developed and maintained excellent working relationship with sales, global support, manufacturing and management groups in order to make the launching of new products a success. I trained and mentored new hires as well as offered assistance on escalated cases and built solid customer base. I have theoretical and practical knowledge of S3 Cell Sorter from Propel Labs Denver Colorado, Mass Spec systems, NGC systems, Digital PCR, Gel and Phosphor Imagers, Confocal Microscopy and Luminex Suspension Array Systems. Show less



ZEISS Medical Technology

• Germany
• Medical Equipment Manufacturing
• 700 & Above Employee

• International Sales & Service Representative - Humphrey – Carl Zeiss, Ophthalmic Medical Instruments

  • Aug 1993 - Aug 1998

  Miami Florida, Carribean, Central, Latin and South America Zeiss Humphrey Systems International Sales & Service Field Service Engineer Zeiss Humphrey Systems is a medical technology company with a focus on producing Ophthalmic Medical Instrumentation used in detection and prevention of Eye diseases and disorders. The company supports healthcare professionals in establishing new standards of care with proven medical technology and broad application competence based on cutting-edge innovations. In my position, I provided International sales… Show more Zeiss Humphrey Systems International Sales & Service Field Service Engineer Zeiss Humphrey Systems is a medical technology company with a focus on producing Ophthalmic Medical Instrumentation used in detection and prevention of Eye diseases and disorders. The company supports healthcare professionals in establishing new standards of care with proven medical technology and broad application competence based on cutting-edge innovations. In my position, I provided International sales and service support for Latin, South and Central America customer’s and distributor base, to include the Caribbean Islands. Additionally, I ensured the maximum satisfaction of customers by resolving their complaints and equipping them with knowledge of various applications. I equally promoted new products and generated sales lead. I played a key role in the company’s overall performance by establishing new distribution networks as well as efficiently managed sales and distribution networks within my regions. Show less



Allergen Humphrey inc

• Field Service

  • 1989 - 1993

  Los Angeles California Humphrey Systems Field Service Engineer Allergan Humphrey was a multimillion dollar diagnostic-instrument subsidiary of Allergan. The company was sold to Carl Zeiss. As the Field Service Engineer, I responded swiftly to customer complaints and maximized sales opportunities for the company. Also, I trained customers on how to prevent product issues as well as mentored and motivated new employees. I helped in building and maintaining a loyal customer base and actualized customer… Show more Humphrey Systems Field Service Engineer Allergan Humphrey was a multimillion dollar diagnostic-instrument subsidiary of Allergan. The company was sold to Carl Zeiss. As the Field Service Engineer, I responded swiftly to customer complaints and maximized sales opportunities for the company. Also, I trained customers on how to prevent product issues as well as mentored and motivated new employees. I helped in building and maintaining a loyal customer base and actualized customer service and sales goals. Have practical knowledge of OCT Optical Coherence Tomography, A/B scan systems, Automatic Refractors-Keratometers, Yag and Argon Lasers, Fundus Cameras, Field Analyzers and Corneal topographers Show less