Rafael de Jesus Centeno Torres
Hotel Receptionist at Hotel Meson de la Luna- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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English
The TOEFL® test
Experience
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Hotel Meson de la Luna
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Mexico
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Hospitality
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1 - 100 Employee
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Hotel Receptionist
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Jan 2021 - Present
I have an operative position where my main functions are to check in and check out guests, as well as cashing with bank terminals (visa/master and amex) and cash, taking reservations via telephone, making invoices and in the night shift to perform the general audit. Taking reservations via telephone. I have an operative position where my main functions are to check in and check out guests, as well as cashing with bank terminals (visa/master and amex) and cash, taking reservations via telephone, making invoices and in the night shift to perform the general audit. Taking reservations via telephone.
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Llamakis
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Spain
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Real Estate
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Cook
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Jan 2020 - Nov 2020
Pre-processing of food and restaurant service, Area cleaning, Customer service. Pre-processing of food and restaurant service, Area cleaning, Customer service.
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Hotel Merida
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Spain
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Hospitality
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1 - 100 Employee
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Hotel Receptionist
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May 2019 - Nov 2019
My main functions were to give check in and check out to guests, as well as cashing with bank terminals (visa/master) and cash. Also the realization of invoices and perform the general audit. Control and management of extranets such as Expedia, booking, bestday, Pricetravel, hotelbeds and easy-rez. Also taking reservations via telephone and selling tours.- Achievements: Good comments and compliments on the booking.com platform. My main functions were to give check in and check out to guests, as well as cashing with bank terminals (visa/master) and cash. Also the realization of invoices and perform the general audit. Control and management of extranets such as Expedia, booking, bestday, Pricetravel, hotelbeds and easy-rez. Also taking reservations via telephone and selling tours.- Achievements: Good comments and compliments on the booking.com platform.
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Hotel El Conquistador
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Mexico
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Hospitality
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1 - 100 Employee
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Receptionist
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May 2018 - Nov 2018
My main duties were giving check in and check out to guests, as well as cashing with bank terminals (visa/master and amex) and cash. Also the realization of invoices. During the audit the room rates were checked. Taking reservations via telephone, selling tours and during the night shift we monitored the extranets booking and Expedia.Achievements: Commissions for high room sales. My main duties were giving check in and check out to guests, as well as cashing with bank terminals (visa/master and amex) and cash. Also the realization of invoices. During the audit the room rates were checked. Taking reservations via telephone, selling tours and during the night shift we monitored the extranets booking and Expedia.Achievements: Commissions for high room sales.
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General Employee / Area Manager
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Dec 2016 - Jan 2018
- Operative functions: Area cleaning, collection of products both in terminal and cash.- Administrative duties: Store counting, personnel management (staff meals), quality control of both service and food, direct contact with management and customers, bank terminal management, cash handling and withdrawals, invoicing and product control.Achievements: Employee of the month, perform administrative activities, compliments from English-speaking customers for translation support. - Operative functions: Area cleaning, collection of products both in terminal and cash.- Administrative duties: Store counting, personnel management (staff meals), quality control of both service and food, direct contact with management and customers, bank terminal management, cash handling and withdrawals, invoicing and product control.Achievements: Employee of the month, perform administrative activities, compliments from English-speaking customers for translation support.
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Education
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2013 - 2017
Universidad Autonoma de Yucatan
Licenciatura, Turismo
Community
