Rafael Dallemole

Gerente Comercial at Concentrei
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Contact Information
Location
Caxias do Sul, Rio Grande do Sul, Brazil, BR
Languages
  • Inglês Full professional proficiency
  • Portuguese Native or bilingual proficiency

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Credentials

  • Alta Performance em Vendas
    Atitude Comercial
    Mar, 2019
    - Oct, 2024
  • Workshop of Digital Marketing and Sales
    Resultados Digitais
    Nov, 2016
    - Oct, 2024
  • Consultative Sales: Solutions to the customers
    ADVB/RS
    Aug, 2016
    - Oct, 2024
  • Sales Intensive – Management of customers and sales process
    CIC Caxias do Sul
    Aug, 2016
    - Oct, 2024
  • Techniques of negotiation in sales
    CIC Caxias do Sul
    Jul, 2016
    - Oct, 2024
  • Development and leadership
    INEXH Instituto Nacional de Excêlincia Humana
    Aug, 2014
    - Oct, 2024
  • Diction and Oratory
    CIC Caxias do Sul
    May, 2014
    - Oct, 2024
  • Advanced Manangement Excel
    Flexxo Centro de Capacitação em TI
    Apr, 2014
    - Oct, 2024
  • Sales and Relationship with customers
    Ftec Faculdades
    Aug, 2011
    - Oct, 2024

Experience

    • Brazil
    • Business Consulting and Services
    • 1 - 100 Employee
    • Gerente Comercial
      • Feb 2020 - Present

      Somos um HUB de soluções para área de recursos humanos, atuamos com foco na otimização de processos e redução de custos. Somos um HUB de soluções para área de recursos humanos, atuamos com foco na otimização de processos e redução de custos.

    • Brazil
    • Facilities Services
    • 700 & Above Employee
    • Business Development Manager
      • Dec 2018 - Feb 2020

       Responsável pelo comercial na região da Serra, Planalto, Campanha e Alto Uruguai do RS; Prospecção e desenvolvimento de novos negócios em Facilities, Segurança, Logística, Alimentação; Desenvolvimento do Cross Selling e UpSelling; Elaboração dos custos e propostas comerciais; Gerenciamento do equipe comercial na serra; Levantamentos técnicos dos contratos para propor soluções e ganhar contratos; Emissão e apresentação de relatórios a direção; Apoio comercial aos gerentes de contrato e direção; Gestão de Centros de Custo; Gestão do CRM; Gestão do Orçamento;

    • Senior Commercial Analyst
      • Aug 2014 - Mar 2017

      Responsible for:* All the company’s controls and indicators* Orientating and supporting a team of four employers* External and Internal sales* Visiting clients and after-sales calls* Sales planning and strategies* Sale price formation* Competitors analysis’* Updating and adjusting the freight tables* Customers prospecting* Accompanying the team in external visits* Results analysis’* Development of a profit and loss internal statement * Addressing customers’ demands and requirements, such as delivery forecasts and problemsMain Results* Increase of revenue by BRL 250 m a month* Improvement of the after - sales process, retaining a larger number of customers;* Freight prices update for those clients whose freight had been outdated;* Opening of new branches with big customers and also a good number of potential customers;* Implementation of indicators, controls and scores where they were previously non existant.

    • Commercial Supervisor
      • Apr 2012 - Jul 2014

      Responsible for:* External and internal sales* Visiting clients and after- sales calls* Strategic sales planning * Formation of sale prices;* Competitors’ analysis* Updating and adjusting freight tables* Prospecting CustomersLogistics SupervisorResponsible for:* Delivery schedule programming – Sugar* Registering orders online - Sugar* Coordinating a delivery team made of twelve direct employers - Sugar* Coordinating a team of drivers composed by thirty five direct employers – Delivery Company* Treasure management* Issuing Electronic Transport Documentation and Electronic Receipts* Cargo Travel arrangements* Implementation of the 5S program ( where I was auditor )* Participating in the renewal of ISO 9001* In charge of renting outsourced vehicles;* Collecting and delivering schedules - Delivery Company* Travel routes scheduling;* Supervising drivers through trackers and by phone* Implementing indicators, controls and scores in both the logistic and in the commercial area* Reporting to the CEO and managerMain Results* Increase in revenue by BRL 200 thousand a month (new clients)* Increase in revenue by BRL 40 thousand a month through existing customers * After-sales services’ improvement, greater customer retention;* Update of outdated freight prices* Implementation of indicators, controls and scores that did not previously exist.* Improvement in productivity through the organization of better routes and better distribution of cargo* New logistics system that allowed trucks to operate while awaiting for cargo to arrive.

    • Brazil
    • Retail
    • 500 - 600 Employee
    • Logistic Analyst
      • Feb 2010 - Apr 2012

    • Internal Salesperson
      • Feb 2007 - Feb 2010

Education

  • FSG - Centro Universitário da Serra Gaúcha
    Mba, Inteligência de Mercado
    2019 - 2021
  • Faculdade IBGEN - Instituto Brasileiro de Gestão de Negócios
    Graduação, Comércio Exterior
    2018 - 2020
  • Cork English College
    English Course, Bussines English
    2017 - 2017
  • Faculdade da Serra Gaúcha - FSG
    MBA, Commercial Management
    2016 - 2017
  • Faculdade Ftec IBGEN - Instituto Brasileiro de Gestão de Negócios
    Degree, Logistics
    2011 - 2015
  • Faculdade Ftec IBGEN - Instituto Brasileiro de Gestão de Negócios
    Technical Course, Company Administration
    2009 - 2010

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