Experience

LendasBet

• Brazil
• Entertainment
• 1 - 100 Employee

• CRM and Customer Success Manager

  • Sep 2022 - Present

  Customer Relationship Management - Audience Segmentation - Personalized Offers for Different Audience Segments - Email Campaigns - SMS Campaigns - In-Site Notification Campaigns - Campaigns to Increase Customer Lifetime Value - Churn Prevention Campaigns - Seasonal Sports Campaigns Customer Success - Target Audience Segmentation - Coordinating Teams that Interact with Customers - Collecting Feedback - Formulating Platform Solutions Based on Feedbacks Show less



RC Negocios Digitais LTDA

• Business Owner

  • Apr 2021 - Present

  Manage Business, Digital Strategist and Google Ads Specialist - Business management, from strategy to execution and results monitoring; - Development and implementation of digital strategies, focused on customer acquisition and conversion; - Specialization in Google Ads, with expertise in search, display, remarketing, shopping campaigns, among others; - Analysis of data and metrics for constant optimization of campaigns and achieving better results; - Team and project management, with skills in leadership, communication, and problem-solving; - Development and execution of integrated marketing plans, with a focus on integrating different platforms and channels for a more complete and efficient result; - Identification and implementation of market, technology, and consumer behavior trends to drive business and gain a competitive advantage. Show less



Grupo Tigre

• Brazil
• Construction
• 700 & Above Employee

• Institutional Relations

  • Jan 2021 - Dec 2021

  - Research and analysis of political, economic, and social information from different countries; - Participation in meetings and events related to sanitation with an impact on the construction industry; - Support in the preparation of reports, studies, and presentations on topics related to sanitation and civil construction. - Research and analysis of political, economic, and social information from different countries; - Participation in meetings and events related to sanitation with an impact on the construction industry; - Support in the preparation of reports, studies, and presentations on topics related to sanitation and civil construction.