Rafael Alonso Sanchez

Recording specialist at Weber Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES
Languages
  • Spanish -
  • English -
Skills

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Bio

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Credentials

  • Unigy 3.0.1 Install
    IPC Systems, Inc.
    Jun, 2017
    - Oct, 2024
  • Unigy 2.0 Technical
    IPC Systems, Inc.
    May, 2017
    - Oct, 2024
  • Unigy2.0 Admin
    IPC Systems, Inc.
    May, 2017
    - Oct, 2024
  • Nice Traiding Recording 6.6 certification
    NICE Ltd
    Apr, 2017
    - Oct, 2024
  • Verint 15.1
    Verint
    Jan, 2017
    - Oct, 2024
  • Nice Engage R 6.3
    NICE Ltd
  • Nice Interaction Management 4.1
    NICE Ltd
  • Nice Perform 3.2
    NICE Ltd
  • Nice Perform 3.5
    NICE Ltd
  • Nice Trading Recording
    NICE Ltd
  • Nice Voice Recording 8.9
    NICE Ltd

Experience

  • Weber Solutions
    • Spain
    • Telecommunications
    • 1 - 100 Employee
    • Recording specialist
      • Sep 2019 - Present

  • IPC Systems, Inc.
    • United States
    • Telecommunications
    • 700 & Above Employee
    • CSC & HelpDesk Recording Engineer
      • Apr 2016 - Present

  • Etrali Trading Solutions
    • Telecommunications
    • 1 - 100 Employee
    • Recording Engineer
      • Nov 2010 - Present

      CSC & HelpDesk, Implementation Recording systems. CSC & HelpDesk, Implementation Recording systems.

  • Orange Business
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Recording Engineer
      • Jun 2007 - Nov 2010

  • Cajamadrid
    • Systems Technician support
      • Aug 2004 - Jun 2007

  • ALSA
    • Spain
    • Ground Passenger Transportation
    • 700 & Above Employee
    • Project Manager RR.HH. systems
      • Jan 2000 - Feb 2004

Education

  • Seresco Formación
    Tecnico de redes y sistemas FPII
    2000 - 2002
  • Seresco Formación
    Tecnico en informatica de gestion FPII
    1998 - 2000

Community

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