Rafael Alexandre Mafra
Business Developer - USA at VoiceInteraction- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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VoiceInteraction
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Portugal
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Information Technology & Services
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1 - 100 Employee
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Business Developer - USA
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Aug 2022 - Present
Helping companies deliver quality automated closed captioning, signal monitoring and compliance. •Pre-Sales Engineer - Identifying customer needs and aligning these needs with products available in our portfolio. •After sales giving attention to the customer and keeping resources and new developments in line with market needs. •Monitoring the evolution of standards and interface with the development team, improving products and creating new perspectives for the Roadmap. •Portfolio presentations to current and new clients. •Assistance at fairs and congresses. •Preparation of POC, Installation of servers adaptation of this pre-POC equipment, installation and training of teams before POC.
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Grupo ND
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Brazil
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Media Production
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200 - 300 Employee
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Engineering and IT Director
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Apr 2005 - Jul 2022
• Manage the operation and engineering of 7 TV Broadcasts in different areas of the State of Santa Catarina, supervising more than 150 people from IT and Engineering and operations. • Establish direction and strategy for multiple complex projects/teams while ensuring alignment with leadership. • Modernized the entire technological area of the ND Group in the last 17 years, making companies as national technological references. • Established objectives, created road maps, and aligned with key partners and stakeholders to ensure delivery of company goals. • Spearheaded the planning, design, and implementation of the largest private photovoltaic plant in Santa Catarina, making Grupo ND self-sufficient in electricity generation.
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Top Tecnologia
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Florianópolis e Região, Brasil
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CEO
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Apr 2007 - Jun 2022
• Provide technical consultancy and development of engineering and operation projects for several Brazilian companies in the media and entertainment industries. • Develop and manage actionable business strategies, procedures, and controls that ensured the achievement of short- term and long-term objectives. • Assist Brazilian TV and Radio clients in Brazil in the design and implementation of best practices and equipment definitions for the supply chain area. • Managed the implementation of large projects of Production Center Scanning and TV Transmission Parks. • Lead several process improvement projects focused on infrastructure optimization and operations of regional radio and TV companies. • Establish annual budget and benchmarks/targets for all departments. • Developed audiovisual collections digitization projects involving large collections of newspapers, televisions, and museums.
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Technical Manager
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Jun 2004 - Mar 2005
• Acted as Technical and Commercial Manager of the engineering company specializing in projects, operations, and electrical/IT installations. • Supervised and managed the engineering and installation teams, establishing a collaborative and inclusive working environment to boost productivity. • Managed the realignment of the business which increased business by 230% and gross sales by 340% in the first year. • Acted as Technical and Commercial Manager of the engineering company specializing in projects, operations, and electrical/IT installations. • Supervised and managed the engineering and installation teams, establishing a collaborative and inclusive working environment to boost productivity. • Managed the realignment of the business which increased business by 230% and gross sales by 340% in the first year.
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Broadcast Systems Technician
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Apr 1999 - Sep 2003
• Provided 24/7 technical support for 64 TV broadcast sites, including the transmission of major sporting and special events such as political coverage, concert, and live events. • Technical support and implementation of systems and modernization in the TV station. • Installation and operation of equipment and SNG at live events. • Provided 24/7 technical support for 64 TV broadcast sites, including the transmission of major sporting and special events such as political coverage, concert, and live events. • Technical support and implementation of systems and modernization in the TV station. • Installation and operation of equipment and SNG at live events.
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Education
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UniSociesc Centro Universitário
Bachelor's degree, Production Engineering -
UNINTER Centro Universitário Internacional
Postgraduate Degree, Business Management of Radio and Television