Rafał Ciemny
Marketing And Public Relations Manager at Zieta Studio- Claim this Profile
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angielski Professional working proficiency
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Bio
Credentials
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Youth in action
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Experience
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Zieta Studio
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Poland
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Design Services
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1 - 100 Employee
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Marketing And Public Relations Manager
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Nov 2021 - Present
- Planning of marketing activities and preparation of printed and online marketing materials. - Preparation of Polish and English texts (articles, texts for the website, interviews, editing of press texts) and PR campaigns. - Website content management (SEO) and social media. - Consultations with the trade press in Poland and abroad. - Collecting information about the company (range analysis, publications, awards, etc.). - Managing a team of graphic designers. - Organizing PR activities (exhibitions, product demonstrations). - Cooperation with performers (photographers, translators, IT). - Representing the company at trade fairs and exhibitions in Poland and abroad. - Producing engaging content such as blog posts, social media posts, short copy, product descriptions. - Analyzing, monitoring, and evaluating content performance. Show less
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Love Brand & Co.
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United Kingdom
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Retail
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1 - 100 Employee
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Sales Specialist
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Oct 2020 - Mar 2021
- Professional service for stationary and online customers selling own brand goods, as well as brands included in the Love Brand Club (women's clothing, accessories, interior design, art). - Maintaining high standards of visual merchandising and building a visual strategy for an in stores rules and for the social media content. - Independent change management, work organization, preparation of reports and inventories. - Professional service for stationary and online customers selling own brand goods, as well as brands included in the Love Brand Club (women's clothing, accessories, interior design, art). - Maintaining high standards of visual merchandising and building a visual strategy for an in stores rules and for the social media content. - Independent change management, work organization, preparation of reports and inventories.
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Salt Boutique Ltd.
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United Kingdom
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Retail
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1 - 100 Employee
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Fashion Stylist
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Feb 2020 - Mar 2021
- Providing the highest quality of service and consulting to the clients in a store offering products from global luxury brands, full styling and maximizing sales confirmed by results. - Building long-term customer relationships and creating a customer base. - Independent running of a pop-up showroom, responsibility for the assortment and achieved results. - Close cooperation with the buyer and help in choosing goods, buying trips, cooperation with designers and showrooms, pricing. - Organization and executing of photo sessions for the online store and social media. - Work with the online store and the Farfetch platform, inventory management, care for correctness and updating the displayed products, preparing shipments according to applicable standards. - Full responsibility for visual merchandising - interiors and windows in the flagship store and pop-up. - Care for the proper functioning of both stores: work organization, stocking, contact with customers and suppliers, correct correspondence, maintaining high standards of cleanliness, purchase of necessary materials for the functioning of stores, reporting. Show less
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T-Mobile
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United States
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Telecommunications
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700 & Above Employee
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Sales Specialist
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Aug 2017 - Dec 2019
- Professional advice on the full range of products and services offered by T-Mobile in order to maximize the company's revenues, increase indicators, acquire new customers, and maintain the level of customer satisfaction with retention. - Building relationships with customers by actively listening to their requirements, asking appropriate questions, striving to understand their needs well enough to match them with solutions that often exceed expectations, ending with a sale (creating my own database of loyal customers). - Sales of ICT solutions using the cross-selling method to individual customers, but primarily to business customers (special training and a dedicated position as a B2B customer advisor). - Training and mentoring of new employees. - Regular participation in training sessions in order to increase the knowledge acquired. - Correct registration of goods turnover, preparation of cash and warehouse reports. - Service support (guarantee, warranty), cooperation with over a dozen external companies. - Regular achievement of the best sales results in the region and national competitions. Show less
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Guess Europe Sagl
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Switzerland
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Retail Apparel and Fashion
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700 & Above Employee
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Regional Visual Manager
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Apr 2014 - Aug 2017
- Regular visits to the boutiques located throughout Poland in order to arrange the interior and windows, conducting training for personnel, verifying the maintenance of standards (around 30 locations). - Remote management and motivating teams in terms of visual merchandising, creating reports. - Cooperation with many departments (buying, marketing, design, and operational). Participation in the development of sales and visual strategies, planning of commercial space inside stores and windows, often months in advance. Organization and ordering of the necessary materials such as pop materials. - Participation in regular international trainings. - Opening of 10 new locations. - Conducting competition analysis based on current trends in design and fashion, in order to be able to best match the brand's recipients. - Assistance in organizing a press day, arranging a showroom in the company's headquarters and at promotional parties, assistance in organizing fashion shows, introducing marketing campaigns and caring for their correct course. Show less
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Esprit
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Visual Merchandiser
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Jun 2012 - Nov 2013
- Customer service, consulting and styling, active sales. - Implementation of instructions in accordance with VM guidelines - store arrangement also according to my own ideas. - Implementation of promotional campaigns. - Conducting VM training for employees. - Customer service, consulting and styling, active sales. - Implementation of instructions in accordance with VM guidelines - store arrangement also according to my own ideas. - Implementation of promotional campaigns. - Conducting VM training for employees.
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Education
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2013 - 2016
Akademia Sztuk Pięknych we Wrocławiu
Bachelor of Fine Arts - BFA, Art Mediation
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