Rafał Bień

chief specialist at Urząd Miejski w Gdańsku
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Contact Information
us****@****om
(386) 825-5501
Location
Kartuski, Pomorskie, Poland, PL
Languages
  • angielski Professional working proficiency
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Piotr Malinowski

Pracowałem z Rafałem przez 2 lata w dziale IT, gdzie każdy z nas prowadził swój zespół. Podczas naszej współpracy wypracowaliśmy wiele rozwiązań i tematów operacyjnych dzięki silnej kooperacji naszych zespołów, dobrej komunikacji i współdziałaniu. Rafał wykazuje się inicjatywą i zdolnościami przywódczymi, niejednokrotnie kierował naszymi wspólnymi działaniami i nadawał im kształtu.

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Credentials

  • Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Dec, 2020
    - Oct, 2024
  • Change Management™ (2015) Foundation
    APMG International
    Nov, 2019
    - Oct, 2024
  • Agile Project Management Foundation
    APMG-International
    Nov, 2014
    - Oct, 2024
  • Prince2 Foundation
    APMG-International
    Dec, 2013
    - Oct, 2024
  • Red Hat Certified Technician
    -
    Jan, 2002
    - Oct, 2024
  • Scrum Master Certified (SMC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    May, 2021
    - Oct, 2024
  •  Qualification certificate SEP up to 1 kV
    SEP
    Jan, 2016
    - Oct, 2024
  • ITIL® v3 Foundation
    PEOPLECERT

Experience

  • Urząd Miejski w Gdańsku
    • Government Administration
    • 100 - 200 Employee
    • chief specialist
      • Mar 2018 - Present

      The main responsibility areas:- managing the team of administrators and project managers (9 persons)- maintaining the correct operation of the production and test environment (software and hardware)- managing OPEX/CAPEX costs and budgets- vendor management (selecting, contract terms, SLA, negotiations, supervising the implementation of contracts)- change, incident and problem management- supporting the organization in the definition of requirements for IT services- creating procedures and regulations Show less

    • chief specialist
      • Mar 2018 - Present

      The main responsibility areas:Identification and analysis of ICT needsIT project managementPlanning of development and investment projects in the field of ITAnalysis of effectiveness, risks, requirements and functional and technical specifications, processes, data flows and IT system integrationAnalysis of current operation problems of ICT systemsDevelopment and implementation of IT standardsPreparing and conducting purchase procedures (public procurement)Planning and organizing training for IT system usersParticipating in IT support of election Show less

  • GPEC sp. z o.o.
    • IT system manager
      • Sep 2012 - Oct 2015

      The main responsibility areas: - IT projects management - supporting the organization in the definition of requirements for IT services - third line of support for users - problem management The main responsibility areas: - IT projects management - supporting the organization in the definition of requirements for IT services - third line of support for users - problem management

  • GPEC sp. z o.o.
    • Chief Information Officer
      • 2010 - 2012

      The main responsibility areas:- managing the team of administrators and specialists (10 persons)- deploying and maintaining IT systems- ensuring availability of IT systems and infrastructure- IT projects management- business process modeling- change management in IT systems - vendor management (selecting, contract terms, SLA, negotiations, supervising the implementation of contracts)

    • Head of IT management department
      • 2008 - 2010

      The main responsibility areas:- managing the team of specialists (4 persons)- IT support for end users- maintaining IT systems (including telecommunication)- ensuring availability of IT systems and infrastructure

    • Chief Information Infrastructure Specialist
      • 2007 - 2008

      The main responsibility areas:- IT support for end users- maintaining IT systems (including telecommunication)- ensuring availability of IT systems and infrastructure

    • IT Support Technician
      • 1999 - 2007

    • Automation specialist
      • 1996 - 1999

Education

  • Politechnika Gdańska
    Studia Podyplomowe, Wydział Elektroniki, Telekomunikacji i Informatyki
    2004 - 2005
  • Uniwersytet Gdański
    "Mgr", Wydział Zarządzania, Informatyka i ekonometria
    1997 - 2002

Community

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