Regional Strategic Business Partner - EA

• Apr 2023 - Present

My primary focus is to drive corporate strategy development and resource mobilization at RIF Trust in EA. With extensive experience in Business Development, I am able to identify new market opportunities, create strategic partnerships with key market players, build relationships with key stakeholders, and implement strategies to optimize growth, expansion and profitability. I leverage my knowledge of market trends, demographic dynamics and competitive landscapes to develop innovative strategies that capitalize on emerging market opportunities. Show less

Corporate Partnership Lead

• Apr 2022 - Dec 2022

- Positioned Silver Dean as a strategic consultancy hub, go-to-partner for customers and partners across all maturity stages. - Established a rhythm of business for repeatable opportunities with pattern recognition for identifying gains across partners to bring accountability into the sales cycle. - Mapped and managed the engagement process and relationships across strategic stakeholders to enhance brand touch in shaping client experience using CSAT and other effective KPIs. - Pitch, negotiate and acquire strategic partnerships with large enterprises. - Engaged with current and potential customers at the Executive level to understand their overall strategy and key business drivers and how to meet them. - Develop multi-level and multi-functional relationships to drive innovative solutions to deepen and widen relationships with a long-term focus. - Position consulting services as required to strengthen relationship by demonstrating Silver Dean’s ability to bring intellectual value and advise; provide resolution of communications related problems through quality analysis in partnership with customer. - Prepared regular analysis to understand market direction and potential impact on customer relationship and proactively look for opportunities to a pronounced market. Show less

Advisory - Kenya, Citizenship & Residency Consultant

• Mar 2022 - Dec 2022

-Key point of contact and advisory- Kenya -Research, prepare and execute high impact meetings with potential introduces, intermediary parties, and clients prospects. -Consultative selling by leveraging similar partners in the industry to find suitable investment programs for clients. -B2B selling through an international outlook and dynamic approach to business development corporate efforts. -Key point of contact and advisory- Kenya -Research, prepare and execute high impact meetings with potential introduces, intermediary parties, and clients prospects. -Consultative selling by leveraging similar partners in the industry to find suitable investment programs for clients. -B2B selling through an international outlook and dynamic approach to business development corporate efforts.

Client Relationship Manager

• Jun 2020 - Feb 2022

Launched Client Regulated Development (CRD) technique to foster stakeholder relationships with prospective and key clients by building and preserving trusting relationships. - Maintained a consistent high customer satisfaction (CSAT) through great probing skills, ensuring fast response time and escalating issues when need arises. I also expedited the process and made follow-up calls on escalated issues. - Lowered the Turn-Around-Time (TAT) by 30% through offering end-to-end solutions while working on the company's payments uploads portal. - Increased sales by pointing out new business prospects and up-selling products to already existing customers. - Oversaw sales support by screening potential customers and authorizing field representative sales over Dynamics CRM software. - Provided positive customer experience through regularly updating customers’ database and making calls to educate them on how to make the best out of their products. - Championed communication departments pilot programs to test projects’ feasibility before rolling them out on a large scale. - Drafted change management and standard operation procedures (SOPs) document to ensure uniform and clear sources of information throughout the project lifecycle and to avoid misalignment. Show less

Business Development Executive/ Team Lead

• Aug 2019 - Feb 2020

- Processed the development of short contracts sourcing for commercial marketing strategies for the company. - Successfully trained and ramped up 14 new team members in different teams that I served. - Presenting and selling products to prospective buyers using factual and solid arguments. - Following through on sales documentation for clients. - Proactively sought new ways for streamlining marketing processes whilst driving up monthly sales by up to 20% and scaling up performance. - Enforced concept development in relation to the market and sales trends, consumer demographics, preferences and buying behaviors in the Kenyan real estate industry translating in 60% overall monthly sales. - Successfully expedited customer problems and complaints for maximum satisfaction. - Maintained trusting relationships with existing and prospective clients which has significantly enhanced my interpersonal skills, hence a solid network portfolio. Show less

Procurement and Supply chain management graduate trainee

• Apr 2018 - Jun 2019

- Facilitated the procurement process by contacting suppliers to schedule deliveries, discuss shortages or missed deliveries in conformance with Public Procurement and Asset Disposal Act (PPDA, 2015). - Owned part of the financial aspects of the department including creating, maintaining and reviewing purchasing files, price lists, reports and delivery dates to determine the best bid among potential suppliers. - Spearheaded the inspection of goods to ensure the appropriate items were delivered. - Modernized the inventory control using Economic Order Quantity (EOQ) saving on time and related operational costs. - Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to suppliers. Show less

Business Development Account Executive

• Dec 2016 - Feb 2018

• Involved in strategic marketing and bidding for security coverage for various projects by different companies and institutions. • Sold products by establishing contact and developing relationships with prospects clients through vigorous marketing. • Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Identified product improvements or new products by remaining current on industry trends, conducting market research, creating product awareness and competitors. • I successfully maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Show less

Procurement Intern

• May 2015 - Sep 2015