Experience

Electricity Human Resources Canada (EHRC)

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Business Development Representative

  • May 2023 - Present



Indigenous Services Canada | Services aux Autochtones Canada

• Canada
• Government Administration
• 700 & Above Employee

• Strategic Communications Consultant

  • Dec 2020 - May 2023

  • Worked closely with the marketing and stakeholder engagement team to decrease negative comments regarding accessing the Status application, whilst removing the barriers to access. Negative comments decreased by 70% on all social media platforms and met the project deadline. • Developed and managed media responses and media lines to respond to journalist’s inquiries under urgent deadlines. and were completed before the deadline so to provide wiggle room for any changes. • Managed the Wills and Estates web revamp project to increase accessibility to information, facilitate the claim process and calls to the Estates phone line. As a result, there was an influx of claims and other irrelevant contact lines had a decrease in calls by 40%. Show less



Department of Justice Canada | Ministère de la Justice du Canada

• Government Administration
• 700 & Above Employee

• Communications Officer

  • Dec 2019 - May 2023

  • Developed and managed the weekly social media plan for the Deputy Minister and Associate Deputy Minister. Previous complaint on access to information was solved and no further complaints inquiries were submitted. • Managed the social media approval process. This involved working with stakeholders to ensure deadlines were met in a timely manner; (e.g. The UN Declaration was an urgent file that was the subject of breaking news. Approvals urgently needed to be processed, translated and sent to the Web Team before the deadline) • End of year review indicated that our website had many dead pages. I managed the editing of the website and cleared all deadlinks to Canada.ca and intranet webpages. Performance in terms of click through rate was increased by 35% on the Canada Website and 15% on our intranet. • Wrote and implemented a Social Media campaign for the UNDRIP bill to educate Canadians on what the bill will mean for them and businesses. • Worked as a team lead on the Employee Support Communication team and negotiated with suppliers for Covid-19 memorabilia to. • Managed the judicial appointment procedure from production to online publication and marketing, all appointments were publicized in a timely manner with extra room for review. Show less



Canadian Judicial Council | Conseil canadien de la magistrature

• Canada
• Administration of Justice
• 1 - 100 Employee

• Strategic Marketing Communications Manager

  • Dec 2018 - Dec 2019

  • Implemented an innovative new complaint system to direct complainants to the right outlets and decrease irrelevant complaints. Response turnaround of complaints was shortened by 15%. • Created the CJC’s 2019 Marketing Communications plans with the goal of making Chief Justices more relatable to the public, as a result, polls indicated a favourable view increase of the judiciary by 7%. • Developed speaking notes for Chief Justice Wagner and other Chief Justices • Developed meeting minutes, project proposals and graphically designed and wrote quarterly newsletters for judges and the CJC’s 2018 annual report. • Collaborated in designing and writing content for the CJC’s new website. • Created dynamic presentations for Chief Justices to present to new judges. • Wrote and collected evidence on past cases to create press releases on why the Judiciary needs to stay separated from Government Show less



Department of National Defence

• Canada
• Armed Forces
• 700 & Above Employee

• Human Resources Assistant

  • Apr 2018 - Dec 2019



CU Future EDge

• Canada
• Education Management
• 1 - 100 Employee

• President - Sprott Marketing Student Association

  • Mar 2017 - Mar 2018



Canada Post / Postes Canada

• Canada
• Freight and Package Transportation
• 700 & Above Employee

• Officer of Inventory Management - Student

  • May 2017 - Aug 2017

  Developed a nationwide survey for all Corporate Offices to determine weak points in the Inventory Count Process. Created the inventory count instructions for all Corporate Offices nationwide. Created excel template documents that could provide real-time answers and organized critical data by importing reports. Planned a corporate event for our suppliers, and managed to save our company over $400 through negotiation tactics. This resulted in us being $300 below the allowed budget. Developed promotional content for our corporate supplier appreciation event. Managed inventory app and website for corporate office items, whilst simultaneously managing our customer supports regional and national support inquiries. Show less



Anthony Eacom Inc.

• Sault ste marie, Ontario, Canada

• Accounts Payable Clerk

  • May 2015 - Aug 2016



H&M

• Sweden
• Retail
• 700 & Above Employee

• Sales Representative

  • Sep 2014 - Sep 2015

  • Responsible for store presentation, and for meeting sales quota. • Provide great customer experiences, and experienced fashion consulting. • Responsible for store presentation, and for meeting sales quota. • Provide great customer experiences, and experienced fashion consulting.



A Quality Seamless

• Sault Ste Marie

• Roofer, exterior contracting assistant

  • Sep 2010 - May 2015

  • Help put gutter, fascia and soffit onto houses to prevent water damage and to provide exterior coating. • Help put gutter, fascia and soffit onto houses to prevent water damage and to provide exterior coating.



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Cashier, Baker

  • Dec 2013 - Sep 2014

  • Responsible for keeping food up to health standards and maintaining a healthy work environment • Provided excellent customer service, and maintaining up beat work environment; while maintaining professionalism. • Responsible for keeping food up to health standards and maintaining a healthy work environment • Provided excellent customer service, and maintaining up beat work environment; while maintaining professionalism.



Savers | Value Village

• Retail
• 700 & Above Employee

• Sales Associate Cashier

  • Apr 2012 - Aug 2013

  • Organized articles of clothing and provided efficient customer service • Provided information about non-profit organizations affiliated with Value Village • Kept a clean and safe environment • Organized articles of clothing and provided efficient customer service • Provided information about non-profit organizations affiliated with Value Village • Kept a clean and safe environment



Campus Crew

• Sault Ste Marie, Ontario

• Sales Advisor

  • Jul 2010 - Feb 2011

  • Upsold merchandise • Provided fantastic customer service and promoted ideal interpersonal skills • Understood the concept of open ended questions in order to engage customers and determine their needs • Dealt effectively with unsatisfied or difficult situations • Upsold merchandise • Provided fantastic customer service and promoted ideal interpersonal skills • Understood the concept of open ended questions in order to engage customers and determine their needs • Dealt effectively with unsatisfied or difficult situations