Hospice Intake Coordinator

• Mar 2023 - Present

Medical Front Office Coordinator

• Aug 2021 - Mar 2023

Successfully working in a practice with six busy doctors, keeping pace with schedules and ensuring efficient patient flow. Maintains patient accounts by updating personal protected information. Monitor all assigned work queues and processes to ensure that referrals and authorizations are responded to in a timely manner. Utilizing computer programs such as an EHR (AdvancedMD and Modernizing Medicine), EMR, Microsoft Office, and spreadsheets. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

Driver

• Feb 2019 - Nov 2020

Obtain customer orders from third party restaurants. Monitor orders to ensure correct orders delivered promptly to customer. Maintain car cleanliness and sanitization methods for hygienic delivery. Obtain customer orders from third party restaurants. Monitor orders to ensure correct orders delivered promptly to customer. Maintain car cleanliness and sanitization methods for hygienic delivery.

Lead Cashier

• Dec 2014 - Oct 2018

Receive payment from customers, and make change as necessary. Answer customer questions, and provide information on procedures or policies. Ensure customer satisfaction by providing excellent customer service. Receive payment from customers, and make change as necessary. Answer customer questions, and provide information on procedures or policies. Ensure customer satisfaction by providing excellent customer service.