Rae H.
Customer Service Representative at Customer Service Solutions, LLC- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Getting Started with Essay Writing
Coursera Course CertificatesNov, 2015- Nov, 2024 -
Getting Started with Essay Writing
Coursera Course CertificatesNov, 2015- Nov, 2024 -
Grammar and Punctuation
Coursera Course CertificatesOct, 2015- Nov, 2024 -
The Addicted Brain
Coursera Course CertificatesJul, 2015- Nov, 2024 -
The Addicted Brain
Coursera Course CertificatesJul, 2015- Nov, 2024 -
Learning How to Learn: Powerful mental tools to help you master tough subjects
Coursera Course CertificatesNov, 2014- Nov, 2024
Experience
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Customer Service Solutions, LLC
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United States
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Consumer Services
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1 - 100 Employee
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Customer Service Representative
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Apr 2019 - Present
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Inbound Customer Care Specialist
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Apr 2000 - Dec 2000
Inbound customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, I addressed issues, was able to provide support and offer information,as needed, to keep customers satisfied and retain business. Inbound customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, I addressed issues, was able to provide support and offer information,as needed, to keep customers satisfied and retain business.
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Education
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Edinburgh Comm. H.S
High School, Fine Arts, Music -
Edinburgh Community High School