Experience

Galen Pharm

• Serbia
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Online Support Specialist

  • Nov 2019 - Present

  Monitoring the quantities of items that often appear in the shop and ordering them, monitoring and replenishing deficient products, as well as activating and deactivating their cards; Communication with professional associates related to descriptions of new items, as well as regarding current actions and planning of future ones; Opening of new categories and tabs of new items, connecting them with brands, and other links related to the given item; Updating existing item cards, editing photos and descriptions; Placing and correcting banners and activating actions (following actions, activating/deactivating and preparing them); Answering patients e-mails, as well as responding to 3 info lines (information on orders, information on whether another pharmacy has the required product, advising patients on products); Acceptance of orders, demand for items; Receipt of inter-warehouse delivery notes, monitoring of deadlines, as well as inventory of the On-line pharmacy. Packing of items in boxes, issuing invoices and entering them into the D-Express application for addressing, and then gluing them to the packages; Communication with DHL regarding permits to send items to certain countries as well as with the Post regarding sending Post export abroad, sending shipments abroad and informing patients about their status; Handling complains with D-express, PostExpress and DHL; Show less



Freelance

• Freelance Graphic and 3D Designer

  • May 2016 - Present



Grafopak

• Aranđelovac, Serbia

• Senior Graphic Designer - Programmer

  • Jun 2019 - Oct 2019

  Printing and Publishing Design / Art I had the opportunity to work on some of the following graphic products and services: Prepress that includes client file processing, redesign or new product design; Making plates on the CTP machine, developing the plates on the developer, and passing the plates on to the printing process; Design or redesign of logos, visual identity, flyers, business cards, bags, boxes, posters, banners, photo editing, etc. Printing and Publishing Design / Art I had the opportunity to work on some of the following graphic products and services: Prepress that includes client file processing, redesign or new product design; Making plates on the CTP machine, developing the plates on the developer, and passing the plates on to the printing process; Design or redesign of logos, visual identity, flyers, business cards, bags, boxes, posters, banners, photo editing, etc.