Radhika Dhepe-Patel

Product Experience Design Manager at Simplify Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Vishakha Dhone

Dear Radhika, It's been a pleasure working alongside you, and I'm honored to provide a recommendation that highlights your outstanding skills and contributions in the realm of experience strategy and team management. Radhika is a committed expert who really knows her stuff when it comes to doing research and design work at the beginning stages of a project. She's really good at things like IDIs, checking out the context, and making maps. She's super careful and organized in the way she does these research methods, and her insights from them always help our projects a lot. What sets Radhika apart is her exceptional ability to lead and mentor a small cross-functional team. Under her guidance, our team has thrived, consistently exceeding expectations and delivering high-quality results. Radhika's leadership style fosters a collaborative and innovative environment where team members feel motivated to excel. Her mentorship has been instrumental in the growth and development of team members, making her a true asset to any organization. Beyond her professional abilities, Radhika is a pleasure to work with. Her positive attitude, willingness to help others, and strong work ethic make her a standout colleague. She is always willing to go the extra mile to ensure the success of our projects. I wholeheartedly recommend Radhika for any role that involves experience strategy, team management, and research and design work. She is a highly skilled professional with a proven track record of success. I have no doubt that she will continue to excel in her future endeavours. Radhika, it has been a pleasure working with you, and I look forward to seeing your continued success. Please feel free to reach out if you ever need anything from me. Wishing you continued success. Vishakha

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Experience

    • United States
    • Software Development
    • 500 - 600 Employee
    • Product Experience Design Manager
      • Dec 2021 - Present

    • Senior Product Design Strategist
      • Jul 2021 - Dec 2021

      • Designed, prototyped, and user tested Service 1 new product, reducing health plan query response time by 30% for customer representatives.• Improved user efficiency in Benefits 1 by redesigning the workflow of editing and creating health plans especially for Sales users.• Led brand identity and personality redesign workshops and projects.

    • Product Design Strategist
      • Dec 2020 - Jul 2021

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Graduate Design Mentor
      • Sep 2018 - May 2020

      • Developed insightful presentations on Visual design, UX frameworks, Information Architecture, Design thinking, and Design standards. • Led critique sessions to offer constructive feedback for students. • Developed insightful presentations on Visual design, UX frameworks, Information Architecture, Design thinking, and Design standards. • Led critique sessions to offer constructive feedback for students.

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Product Design Intern (Experience Design)
      • Jun 2019 - Aug 2019

      • Researched and co-conducted interviews and co-design sessions with stakeholders, such as patients and labs. • Synthesized research and curated insights through journey mapping and other frameworks to address potential design intervention opportunities. • Re-designed and refined the workflow and built high fidelity interactive prototypes for an internal portal to improve users’ efficiency. • Collaborated with engineers and product managers to better understand the product’s development process in an agile environment. • Participated in weekly design critique sessions in the UX design team. Show less

    • India
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Product Designer
      • Sep 2017 - Mar 2018

      • Designed and constructed shower commode wheelchair and customized accessories such as back seat cover, foot support. • User interviews and user testing sessions to understand the requirements of shower commode wheelchair. • Worked in collaboration with mechanical engineers and users to create functional prototypes of the wheelchair. • Built tutorial videos for users and family caregivers. • Designed and constructed shower commode wheelchair and customized accessories such as back seat cover, foot support. • User interviews and user testing sessions to understand the requirements of shower commode wheelchair. • Worked in collaboration with mechanical engineers and users to create functional prototypes of the wheelchair. • Built tutorial videos for users and family caregivers.

    • India
    • Hospitality
    • 1 - 100 Employee
    • Strategy and Design Intern
      • Mar 2017 - Sep 2017

      • Produced strategies such as web portal to improve the client experience and to maintain customer relations. • Led quantitative user research to validate the design. • Researched and analyzed the hospitality market space. • Produced strategies such as web portal to improve the client experience and to maintain customer relations. • Led quantitative user research to validate the design. • Researched and analyzed the hospitality market space.

    • India
    • Software Development
    • 1 - 100 Employee
    • Industrial Designer | UX design reasearch
      • Jul 2016 - Dec 2016

      • Conducted qualitative and quantitative behavioral research and curated insights to develop a futuristic AI-based drone robot. • Researched single and multi-rotor drones to design aesthetically appealing and safe AI-based drones products for the future. • Developed a smart security camera by addressing client and user needs, by collaborating with mechanical and electrical engineers. • Created final 3D video animations and renderings based on sketches and rapid prototyped 3D models. • Conducted qualitative and quantitative behavioral research and curated insights to develop a futuristic AI-based drone robot. • Researched single and multi-rotor drones to design aesthetically appealing and safe AI-based drones products for the future. • Developed a smart security camera by addressing client and user needs, by collaborating with mechanical and electrical engineers. • Created final 3D video animations and renderings based on sketches and rapid prototyped 3D models.

    • India
    • Manufacturing
    • 700 & Above Employee
    • Industrial Designer
      • Jun 2015 - Aug 2015

Education

  • Massachusetts College of Art and Design
    MDES, Design Strategy and Research
  • MIT Institute of Design
    Bachelor's degree, Industrial and Product Design

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