Radhika Singh

Senior Business Analyst at Promact Infotech Pvt Ltd
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Location
IN

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Experience

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Business Analyst
      • May 2019 - Present

      Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the client to achieve business objectives. Elicit, analyze, communicate, and validate requirements for improvements. Collaborate with UX Design, Development, and QA to create compelling products. Create detailed user stories with thorough acceptance criteria. Conduct research on technologies, markets, industries, and competitors Agile methodology experience. Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the client to achieve business objectives. Elicit, analyze, communicate, and validate requirements for improvements. Collaborate with UX Design, Development, and QA to create compelling products. Create detailed user stories with thorough acceptance criteria. Conduct research on technologies, markets, industries, and competitors Agile methodology experience.

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Business Analyst
      • Nov 2016 - Apr 2019

      Client - Verizon Wireless Keeping track of the industry trends Developing evaluation programs Training & Coaching Business Insights Study VOC, NPS Client - Verizon Wireless Keeping track of the industry trends Developing evaluation programs Training & Coaching Business Insights Study VOC, NPS

    • Business Consulting and Services
    • 1 - 100 Employee
    • ISO consultant
      • Jul 2016 - Nov 2016

      Conduct Internal Audit - Implement HR, Purchase, Marketing, MR, HSE as per ISO 9001:2008 requirements. Verify all the legal documents. Prepare Audit reports. Conduct Internal Audit - Implement HR, Purchase, Marketing, MR, HSE as per ISO 9001:2008 requirements. Verify all the legal documents. Prepare Audit reports.

    • Entertainment Providers
    • 1 - 100 Employee
    • Project Coordinator
      • Aug 2014 - Mar 2016

      Coordinate with Clients and Business Development Executives (team of 6). Monitor record keeping and file maintenance for the project. Prepare records of project activities and ensure the timely processing in and the delivery of required materials. Successful Music Release event managed within a short period.

    • Project Coordinator
      • Aug 2014 - Dec 2015

    • Primary and Secondary Education
    • Robotics project developer and Facilitator
      • Jun 2011 - Aug 2012

      Create presentations to better serve the needs of students as well as new robot projects. Work in connecting with inquiries and new students during the Summer Camp, Robot Olympiads and Techfest Manage the content and delivery of internally developed robotics teaching for students in standards 1-8 Organize inter-school Robotic Event Create presentations to better serve the needs of students as well as new robot projects. Work in connecting with inquiries and new students during the Summer Camp, Robot Olympiads and Techfest Manage the content and delivery of internally developed robotics teaching for students in standards 1-8 Organize inter-school Robotic Event

Education

  • University of Mumbai
    Master of Business Administration - MBA, Information Technology
    2012 - 2014
  • Aptech Learning
    Aptech Certified Computer Professional, IT
    2008 - 2011
  • University of Mumbai
    Bachelor of Science - BS, Information Technology
    2008 - 2011

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