Radha Vijya Kumar
Customer Support Manager at Nugit- Claim this Profile
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English Native or bilingual proficiency
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Tamil Professional working proficiency
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Malayalam Elementary proficiency
Topline Score
Bio
Experience
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Nugit
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Singapore
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Information Technology & Services
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1 - 100 Employee
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Customer Support Manager
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Jul 2022 - Present
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President (Volunteer)
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Feb 2020 - Jul 2022
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Treasurer/Secretary (Voluntary Role)
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Feb 2014 - Feb 2020
Ownership of the organisation’s accounting and invoicing and part of core committee in planning and organising events and looking into their administrative paperwork. Producing all their event marketing and promotional material. Arranging meetings and taking minutes. Event day event management and trouble shooting.
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Kumon UK
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United Kingdom
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Education Administration Programs
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400 - 500 Employee
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Kumon Teacher
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Nov 2019 - Dec 2021
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Vijay & Co
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Singapore
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Legal Secretary
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Oct 2012 - Jul 2013
Legal research and secretarial work for the law firm Managing the administration of the office Legal research and secretarial work for the law firm Managing the administration of the office
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Rads Accessories
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London, United Kingdom
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Founder & Owner
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May 2012 - Jul 2013
Founder of an online ladies fashion accessories store selling unique items from South East Asia. www.radsaccessories.com Founder of an online ladies fashion accessories store selling unique items from South East Asia. www.radsaccessories.com
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Payment Sense
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London, United Kingdom
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Sales & Customer Service
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Aug 2011 - Mar 2012
Trouble-shooting customer queries and complaints Developing and managing outbound pro-active customer service calls Cold calling owners and selling payment acceptance systems to new businesses and existing businesses Trouble-shooting customer queries and complaints Developing and managing outbound pro-active customer service calls Cold calling owners and selling payment acceptance systems to new businesses and existing businesses
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Fit 4 Less London
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London, United Kingdom
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Administrative Manager
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Oct 2010 - Apr 2011
Led marketing campaigns for gym events Key responsibilities include handling membership sales and administration, Gym Health & Safety and day to day procedures Led marketing campaigns for gym events Key responsibilities include handling membership sales and administration, Gym Health & Safety and day to day procedures
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High Achievers (Singapore)
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Singapore
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Education Administration Programs
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1 - 100 Employee
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Sales & Marketing Consultant
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Aug 2005 - Mar 2010
Helped Produce the company’s marketing collaterals and initiated the first marketing presentation for the firm Customised the firm’s training programmes to meet a school’s unique needs, through creating proposals and ensuring closure of sales Consistently achieved monthly sales targets set by management with cold calling and prospecting Helped in the overall re-branding and revamping of the firm’s branding and image Created and presented bespoke sales presentations for the company
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Education
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University of Hertfordshire
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General -
La Trobe University
Master of Business Administration (MBA), Marketing/ Human Resource Management