Radha Vijya Kumar

Customer Support Manager at Nugit
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Contact Information
us****@****om
(386) 825-5501
Location
SG
Languages
  • English Native or bilingual proficiency
  • Tamil Professional working proficiency
  • Malayalam Elementary proficiency

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Experience

    • Singapore
    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Support Manager
      • Jul 2022 - Present

    • President (Volunteer)
      • Feb 2020 - Jul 2022

    • Treasurer/Secretary (Voluntary Role)
      • Feb 2014 - Feb 2020

       Ownership of the organisation’s accounting and invoicing and part of core committee in planning and organising events and looking into their administrative paperwork. Producing all their event marketing and promotional material. Arranging meetings and taking minutes. Event day event management and trouble shooting.

    • United Kingdom
    • Education Administration Programs
    • 400 - 500 Employee
    • Kumon Teacher
      • Nov 2019 - Dec 2021

  • Vijay & Co
    • Singapore
    • Legal Secretary
      • Oct 2012 - Jul 2013

       Legal research and secretarial work for the law firm  Managing the administration of the office  Legal research and secretarial work for the law firm  Managing the administration of the office

  • Rads Accessories
    • London, United Kingdom
    • Founder & Owner
      • May 2012 - Jul 2013

       Founder of an online ladies fashion accessories store selling unique items from South East Asia. www.radsaccessories.com  Founder of an online ladies fashion accessories store selling unique items from South East Asia. www.radsaccessories.com

  • Payment Sense
    • London, United Kingdom
    • Sales & Customer Service
      • Aug 2011 - Mar 2012

       Trouble-shooting customer queries and complaints  Developing and managing outbound pro-active customer service calls  Cold calling owners and selling payment acceptance systems to new businesses and existing businesses  Trouble-shooting customer queries and complaints  Developing and managing outbound pro-active customer service calls  Cold calling owners and selling payment acceptance systems to new businesses and existing businesses

  • Fit 4 Less London
    • London, United Kingdom
    • Administrative Manager
      • Oct 2010 - Apr 2011

       Led marketing campaigns for gym events  Key responsibilities include handling membership sales and administration, Gym Health & Safety and day to day procedures  Led marketing campaigns for gym events  Key responsibilities include handling membership sales and administration, Gym Health & Safety and day to day procedures

    • Singapore
    • Education Administration Programs
    • 1 - 100 Employee
    • Sales & Marketing Consultant
      • Aug 2005 - Mar 2010

       Helped Produce the company’s marketing collaterals and initiated the first marketing presentation for the firm  Customised the firm’s training programmes to meet a school’s unique needs, through creating proposals and ensuring closure of sales  Consistently achieved monthly sales targets set by management with cold calling and prospecting  Helped in the overall re-branding and revamping of the firm’s branding and image  Created and presented bespoke sales presentations for the company

Education

  • University of Hertfordshire
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2002 - 2005
  • La Trobe University
    Master of Business Administration (MBA), Marketing/ Human Resource Management
    2006 - 2007

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