Experience

TradeRev

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Frontend Developer

  • May 2021 - Present



Exchange Solutions

• United States
• Advertising Services
• 100 - 200 Employee

• Software Developer

  • Oct 2017 - May 2021

  Responsible for front-end web development in React Typescript and integrating with serverless architecture using AWS infrastructure for scalable loyalty application • Collaborate in cross-functional teams as a technical resource to effectively plan, prototype, troubleshoot and implement web solutions for retail client projects from development to production • Writing modular code with reusable React components to create responsive & adaptive design • Implement and connect to REST APIs for asynchronous operations • Reduce technical debt by refactoring front-end code to ensure re-use, scalability and portability • Proficient in git and application delivery using CI/CD pipeline • Write unit tests and provide QA with concise test plans React, Redux, Jenkins, Angular 6, Javascript ES5/ES6+, AWS, jQuery, PostgreSQL, Webpack, SASS, git, gulp, Jest, React Dev Tools



Klyck.io

• Canada
• Software Development
• 1 - 100 Employee

• Full-stack Developer

  • Aug 2016 - Sep 2017

  Responsible for front-end web development in Angular2 and Ionic2 and integrated with Java-based backend for a Sales Enablement platform • Developed a full-fledged feature using Node JS with REST APIs along with Angular2-based admin interface to manage over 1000 users and groups • Implemented front-end features by designing re-useable components using MVC structure • Improved iPad app launch time performance by identifying memory leaks while managing server load Angular2, Ionic2, Electron, Node.js, Javascript, Scala, Keycloak, Lagom, Play Framework, SBT, Maven, Tomcat, WebSocket API, Sequelize ORM, PostgreSQL, Cassandra, npm, Bootstrap



Szpiech, Ellis, Skibinski, Shipton LLP

• Hamilton, Ontario

• Receptionist / Legal Assistant

  • Feb 2014 - Sep 2014

  • Responsible for opening and closing of high-volume files (15-20/day) in a timely and accurate manner; prioritizing client files through order of importance and urgency while maintaining confidentiality • Answering and re-directing phone-calls promptly; assisting walk-in clients with regards to booking appointments, account payments and general inquiries • Multitasking in a fast-paced work environment and paying strong attention to detail in high-level data-entry tasks while maintaining strict confidentiality • Coordinating with real-estate assistants for property and mortgage-



Synergie Hunt International

• Canada
• Staffing and Recruiting
• 100 - 200 Employee

• Recruitment Assistant

  • Jul 2013 - Oct 2013

  • Managed high-volume recruitment and selection by sourcing candidates, screening resumes, conducting phone and in-person interviews, as well as new hire orientation • Responsible for generating a mass-hire candidate pool for Temporary Event Staff, Brand Ambassadors, Electronic Assemblers, and General Labourers for a Manufacturing Company • Coordinating with a large and wide variety of candidates for scheduling purposes, completing documentation and dealing with replacement of candidates during last-minute cancellations • Documenting and updating candidate profiles including skill-testing and payroll information; efficiently organizing paperwork for mass hiring; conducting criminal record checks; completing ROEs in a timely manner; conducting reference checks; posting jobs; covering reception



Best Buy

• Retail
• 700 & Above Employee

• Mobile Specialist

  • Dec 2012 - Mar 2013

  • Achieved personal performance in excess of $4500 in product sales and $9000 in multi-year service contract sales, contributing significantly towards store sales objectives • Demonstrated astute understanding of consumer needs and wants while proposing solutions that met their end-to-end needs, increasing product/service sales and minimizing sales drop-offs • Understand & execute store shrink plans, ensuring no loss of products through theft or damage • Successfully responded to customer concerns and complaints, resulting in repeat business • Monitor and maintain in-store operational standards, to ensure high quality customer service



KK Financial Services

• Hamilton

• Administrative Supervisor

  • Nov 2012 - Dec 2012

  • Interim in-charge of the company’s day-to-day operations, offering client advisory services and account management support o Gathered relevant employee data from existing client accounts in a timely fashion to prepare weekly and biweekly payroll for over 35 employees using QuickBooks o Analyzed and grouped sales figures and expenses to related categories to prepare monthly income statements for multiple existing clients across various industry sectors o Ensured timely client data entry, processing of invoices and general correspondence



Oakrun Farm Bakery

• Ancaster

• HR Assistant

  • Oct 2012 - Nov 2012

  • Examined the record management policies, practices and system of the organization for quality and completeness, to ensure compliance with British Retail Consortium (BRC) Audit requirements • Reviewed over 175 applicant resumes for mid-level accounting roles to identify and shortlist high potential candidates for interviews • Managed workplace injuries and WSIB Claims for Repetitive Strain Injury (RSI) and head/arm injuries, to ensure employees claimed benefits and received relief measures, in a timely manner



City Of Hamilton

• Canada
• Government Administration
• 700 & Above Employee

• HR Intern

  • Apr 2012 - Jun 2012

  • Initiated and executed over 5 wellness programs, including mental health initiatives & Employee Family and Assistance (EFAP) programs to boost productivity and employee morale o Developed & implemented communication strategies to promote benefits of healthy living o Assumed responsibility as primary copywriter to produce articles & educational material o Collaborated with not-for-profit organizations such as the ‘Heart and Stroke Foundation’, to arrange Lunch n’ Learn programs on benefits of healthier living across 13 divisions o Developed an internal ‘Wellness Library’ of over 100 articles and other resources to address nutrition, mental health, and fitness and stress management issues • Crafted effective messaging and design layout for the intranet web portal to build awareness for the company’s health & wellness programs, & encourage active employee participation • Reviewed over 200 applicant resumes and prepared offer letters for selected candidates



Protocol Global Solutions

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Inbound Customer Service Representative

  • May 2011 - Sep 2011

  • Successfully managed a high volume inbound call workload, handling over 80 calls per day, with a handling time under 5 minutes per call • Received a customer service rating of 90% with excellent scores in all categories including customer empathy, accountability, product knowledge and customer interaction • Resolved customer complaints and grievances in an effective and professional manner, resulting in a strong de-escalation rate and written testimonials from multiple callers • Efficiently logged all customer requests/inquiries/complaints and proposed/delivered solutions in the company database to create candidate records for future interactions



Intertex Trading LLC

• Administrative Assistant

  • May 2010 - Aug 2010

  • Successfully managed purchased goods inventories and order tracking for textile logistics firm and performed quality control on international shipments; identified order quantity deficits and reconciled main inventory levels from customers and insurance companies on weekly basis • Documented shipping information for over 15 suppliers ensuring shipments were on time and not delayed for further processing • Led efforts to successfully digitize documentation across 2 company offices (the other in China) including purchase requisitions, client profiles, & current inventory levels • Used Excel to implement CRM practices to create client profiles for prospecting and nurturing leads