Salesforce and Sales Operations Manager

• Aug 2022 - Present

-Optimize Salesforce to drive adoption and accurate data tracking across commercial teams -Create and examine sales reports to identify sales patterns, create forecasts, and define the goals of the commercial organization-Manage the Sales Operations team to effectively prioritize operations and data projects -Configure and maintain complex app integrations within Salesforce, such as SalesLoft, ZoomInfo, Pardot and 6sense to create a holistic CRM

Jr. Salesforce Administrator

• Aug 2021 - Sep 2022

- Utilized Salesforce to create complex automation rules to streamline and simplify business processes-Created and examine sales reports to identify sales patterns, create forecasts, and define the goals of the sales organization-Built and analyzed reports of sales data for senior leadership to provide insight on metrics and sales numbers-Participated in implementing Pardot integration with Salesforce to improve marketing to sales lead flow -Configured complex app integrations within Salesforce to increase data validity and optimize processes Show less

Sales Data Analyst

• Dec 2020 - Aug 2021

Collaborated with operations director to create sales data reports for senior leadershipPerformed various data management tasks, including creating complex automated configurations to increase data reliabilityConfigured complex lead assignment rules across multiple platforms to increase speed to lead times for sales team

Lead Generation Analyst

• Dec 2019 - Dec 2020

Collaborated with BDRs and Business Specialists to identify top targets in the marketSolved various data challenges by utilizing Microsoft Office, Salesforce, and other data manipulation toolsCommunicated with reps to create and update territory plans based on market intelligence

Marketing Intern

• Jun 2019 - Dec 2019

Developed marketing plans with senior marketing manager to provide clients with successful digital and traditional marketing campaigns Utilized analytics reports and feedback to modify marketing strategies to improve return on investments for clientele Collaborated with digital designers and marketing specialist to create engaging online marketing content Created content and campaigns for social media and web pages to increase impressions and brand awareness Developed marketing plans with senior marketing manager to provide clients with successful digital and traditional marketing campaigns Utilized analytics reports and feedback to modify marketing strategies to improve return on investments for clientele Collaborated with digital designers and marketing specialist to create engaging online marketing content Created content and campaigns for social media and web pages to increase impressions and brand awareness

Pharmacy Technician

• Jan 2017 - Dec 2019

Pharmacy Technician

• Apr 2014 - Dec 2017