Experience

American TESOL Institute

• United States
• Education Administration Programs
• 1 - 100 Employee

• English Second Language Instructor

  • Oct 2019 - Present

  Advanced Certification for TESOL Instructor issued by American TESOL Institute (Miami, Florida) and earned in Manila, Philippines. Achieved Straight A's marks in the prescribed competencies & requirements such as : - Final Teaching Demo - Summative Test - Lesson Planning - Workbook & Research - Theoretical Foundations - Teaching Core Communication Skills - Classroom Management - Principles in Online Instruction - Approaches and Methodologies - Materials… Show more Advanced Certification for TESOL Instructor issued by American TESOL Institute (Miami, Florida) and earned in Manila, Philippines. Achieved Straight A's marks in the prescribed competencies & requirements such as : - Final Teaching Demo - Summative Test - Lesson Planning - Workbook & Research - Theoretical Foundations - Teaching Core Communication Skills - Classroom Management - Principles in Online Instruction - Approaches and Methodologies - Materials Development Show less



Al-Futtaim Automotive

• United Arab Emirates
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• H.R. / Service Administrator

  • Jul 2013 - Jun 2019

  DUBAI - Basic reports for HR and the business manpower. - Liaises with Talent Acquisition team for recruitment workflow. - Coordinate workflows related to Onboarding, Induction, HR Queries and Separation. - Executes with the learning academy and Principals to fulfill the business' Training Needs and Analyses, - Tracks completed trainings to guide managers with the team's individual development plans. - Purchase Requisitions for stationery, cafeteria and facility maintenance (thru Ariba… Show more - Basic reports for HR and the business manpower. - Liaises with Talent Acquisition team for recruitment workflow. - Coordinate workflows related to Onboarding, Induction, HR Queries and Separation. - Executes with the learning academy and Principals to fulfill the business' Training Needs and Analyses, - Tracks completed trainings to guide managers with the team's individual development plans. - Purchase Requisitions for stationery, cafeteria and facility maintenance (thru Ariba software). - Implements employee appreciation through the monthly Service Awards. - Monthly staff Incentives based on service criteria achievement. - Standard Org. Charts using Visio software as required across the Division - Administrative and Documentation functions. - Based on employee engagement survey, guides the line managers in impact planning with their respective teams to implement action plans for an engaged workforce. - Assists in updating the SAP back-end any changes in employee details and organizational mapping. - Supports in HR Strategies, Initiatives and relevant Ad Hoc projects. Show less



Al Futtaim Group U.A.E.

• Leasing Real Estate

• HR Operations Analyst

  • Jun 2009 - Jul 2013

  HR Shared Services - DUBAI - Worked in the centralized HR Shared Services which provide support to the Company's 10,001+ employees. As an Offboarding specialist, managed cases for timely and dignified separation process. Tasks included acceptance letters, offboarding orientation, visa cancellation, end-service dues, deletions of insurance & systems access, exit interviews and repatriation. - Accurate data entries in the SAP back-end for attendance variation, internal loans, overtime, payments and… Show more - Worked in the centralized HR Shared Services which provide support to the Company's 10,001+ employees. As an Offboarding specialist, managed cases for timely and dignified separation process. Tasks included acceptance letters, offboarding orientation, visa cancellation, end-service dues, deletions of insurance & systems access, exit interviews and repatriation. - Accurate data entries in the SAP back-end for attendance variation, internal loans, overtime, payments and deductions. - PACE with QUALITY is the overriding standard in handling cases which are logged with full history in the CRM. - Escalation of sensitive cases/requests for higher approvals. Referring intricate data maintenance thru the HR Information Systems team while labor/immigration issues are coursed thru the Group Admin. authority or Group Legal, if required. - Initial assignment with HR Connect CALL HANDLING, effectively managed requests/queries of employees, managers and company stakeholders through call center ,walk-ins, emails and internal mails. Show less



IKEA Abu Dhabi

• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• HR Executive

  • Aug 2007 - Jun 2009

  U.A.E. Assists the HR Manager in the general functions of HR Department. Performs HR GENERALIST tasks for effective and efficient support to employees, line managers and management team, including but not limited to: * Shortlist & Interviews for Recruitment * Onboarding & Induction * Payroll Entries (SAP Systems) * Training Coordinator * Staff Accommodation Renewals * Labour Docs Renewals * Insurance Cards & Claims * Employee Recognition Scheme * Employee… Show more Assists the HR Manager in the general functions of HR Department. Performs HR GENERALIST tasks for effective and efficient support to employees, line managers and management team, including but not limited to: * Shortlist & Interviews for Recruitment * Onboarding & Induction * Payroll Entries (SAP Systems) * Training Coordinator * Staff Accommodation Renewals * Labour Docs Renewals * Insurance Cards & Claims * Employee Recognition Scheme * Employee Relations * Socio-Cultural Events * Newsletter Correspondent . Show less



IKEA U.A.E.

• Retail Sales Representative

  • Jul 1998 - Aug 2007

  Frontline Customer Service * Stock Monitoring & Requisitions * Basic Merchandising * Product Facts & Trainings * Sales Steering * Managing Overstock & Concrete Stocks * Price Tags & Streamers * Handling Complaints



Forte Grand Hotel

• France
• Real Estate

• Concierge / Royal Club Receptionist

  • 1993 - 1997

  Abu Dhabi, U.A.E. - Started tenure as Assistant Chief Concierge, mainly coordinating the operations of the belldesk, hotel chauffeurs and general concierge services. - Moved to the post of Executive Club Receptionist with tasks including check-in & check-out formalities, room allocation and upselling, monitoring guest folios, currency exchange, transport and flight reconfirmation, and supervising afternoon tea and evening cocktails.