Customer Care Representative

• Oct 2017 - Present

Administrative Assistant for the Women's Department

• Jun 2017 - Apr 2018

Assistant Manager

• 2007 - Jan 2017

Managing and supporting crews to deliver products that represent the company’s brand promise to provide “fast, accurate and quality service.” Resolving customer complaints in a respectful manner which leaves customers happy and promotes business growth. Proven ability to interact with a diverse group and achieve targeted goals. Ability to educate New Crew Members through training and motivation. Managing and supporting crews to deliver products that represent the company’s brand promise to provide “fast, accurate and quality service.” Resolving customer complaints in a respectful manner which leaves customers happy and promotes business growth. Proven ability to interact with a diverse group and achieve targeted goals. Ability to educate New Crew Members through training and motivation.

Guest Services: Greeter and Treasurer

• Mar 2016 - Sep 2016

Greeter: Welcoming guests as they enter the sanctuary. Providing programs and other information where necessary. Providing welcome package to first time visitors. Ensuring all first time visitors is acknowledged and receives a warm welcome. Collecting personal information of first time visitors and facilitating a meet and greet with the leading Pastor. Treasurer: Taking payment for media items, books, tickets and any other items that are being sold by the church. Money received is managed until handed over to the church account manager. Collecting money towards birthdays of each member of the guest service’s team. Purchasing birthday gifts for each member of the team. Show less

Shadow Officer

• Jan 2015 - Apr 2015

Duties include: • Adequate note taking to provide informative presentations about topics learned or places visited. • Mock arrests and interviews. Duties include: • Adequate note taking to provide informative presentations about topics learned or places visited. • Mock arrests and interviews.

Shadow Inspector

• Oct 2014 - Dec 2014

Inspection and Investigation Branch Duties included: • Recognize a suitable liquor menu. • Recognize correct liquor at establishments. • Identify liquor receipts that were purchased using a licence. • Identify compromised lottery scratch cards. • Ensure winning tickets are signed and barcode torn before discarding. • Locate and read liquor and lottery licences. • Document notes about establishments visited. Inspection and Investigation Branch Duties included: • Recognize a suitable liquor menu. • Recognize correct liquor at establishments. • Identify liquor receipts that were purchased using a licence. • Identify compromised lottery scratch cards. • Ensure winning tickets are signed and barcode torn before discarding. • Locate and read liquor and lottery licences. • Document notes about establishments visited.

Cashier

• Nov 2012 - Jul 2013

Provided excellent customer service in a fast-paced environment. Packed well-organised bags for customers even when it was busy. Provided excellent customer service in a fast-paced environment. Packed well-organised bags for customers even when it was busy.

Generation First Peer Mentor

• Mar 2011 - Jun 2012

Assisted first generation students transition into post-secondary. Worked in a team to solve issues faced by first generation students. Provided progress reports on time to identify areas where students were having issues. Acted in a leadership and role model capacity to peers and first generation students. Assisted first generation students transition into post-secondary. Worked in a team to solve issues faced by first generation students. Provided progress reports on time to identify areas where students were having issues. Acted in a leadership and role model capacity to peers and first generation students.