Rachna Lunia

General Manager at Silvermine Group
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN
Languages
  • English -
  • Hindi -
  • Marwadi -
  • Bengali -

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Credentials

  • Retail Certification
    -

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • General Manager
      • Jan 2020 - Present

    • Head Of Digital Marketing
      • Dec 2017 - Dec 2019

    • India
    • Education Management
    • 300 - 400 Employee
    • Senior Marketing Manager
      • Dec 2015 - Nov 2017

       Created CRM program for retaining and acquiring new customers through Email, SMS and Mobile Marketing (In app notification) Reporting the metrics of all the campaigns to the success and area of improvement Coming up with new idea to see where we can optimize and save time and resource  Created CRM program for retaining and acquiring new customers through Email, SMS and Mobile Marketing (In app notification) Reporting the metrics of all the campaigns to the success and area of improvement Coming up with new idea to see where we can optimize and save time and resource

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Lead - Email Marketing
      • Jul 2011 - Nov 2015

       Planning for Customer Acquisition, Retention and personalisation Competitor Mapping and Planning for Tactical Promotions by analysing competitor email Identify the right products to be promoted to the right target audience at the right time Working with the design team to come up with new email templates if necessary. Working closely with the technical team in applying technology and building scale wherever possible. Creating weekly dashboards HTML coding for the email Analysis of campaigns and generating report from omniture and Google analytics Training and mentoring people

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing Executive
      • Jul 2010 - Jun 2011

       Handling new product research for shopping website of 100nests, managing starting from research to vendor selection and pricing for all products on 100bestbuy.com Working with top management in creating, launching and marking of ecommerce website which is focusing on consumer durables products. Responsible for SMS and email marking for ecommerce website and also responsible for marking of shopping website Responsible for managing backend admin of ecommerce website to tack orders and supply chain. Working with internal IT team in developing backend and frontend of ecommerce website also supply chain software for the same. Managed SMS marketing for 100nests.com, 100floors.com, moneyduniya.com and responsible for all revenues through SMS channel. Managing end to end Social networking marketing on Facebook. Managing campaigns in adwords and ad sense

Education

  • Indian Institute of Management Ahmedabad
    Accelerated General Management
    2021 - 2022
  • International School of Management Excellence
    PGPM(MBA), Marketing
    2009 - 2010
  • Vivekanand Mahavidyalaya
    Bachelor of Commerce - BCom, Business, Management, Marketing, and Related Support Services
    2008 - 2010

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