Events Coordinator

• Sep 2022 - Present

Event Sales Manager

• Dec 2021 - Jul 2022

• Understand requirements and details of each event • Understand clients' needs and wants • Come up with suggestions to enhance the event’s success • Plan and organize events with attention to financial and time constraints • Book venues and schedule speakers • Meet with clients and coordinate with them regularly • Look for and compare different vendors (catering, decorators, musicians etc.) • Negotiate with vendors to achieve the most favorable terms • Hire, train and oversee personnel • Evaluate personnel and provide reports • Manage all event operations (preparing venue, invitations, food, drinks etc.) • Track the overall even expenses regularly • Do event budget planning • Carefully oversee event happenings • Offer solutions to resolve problems in a timely manner • Evaluate event’s success and submit reports Show less

Bistro Manager

• Aug 2021 - Dec 2021

• Effective coordination daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction. • Monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability. • Altering menu based on seasonal offerings and customer feedback. • Monitor dining room and make seating changes as necessary, and address any customer concerns or wishes appropriately. • Consistently worked with client satisfaction in mind. • Worked well independently and on a team to solve problems. • Negotiate purchase prices and develop preferred suppliers. • Arrange for maintenance and repairs of equipment and services. • Interview, hire, qualified wait staff. • Appraise staff performance and provide constructive feedback to improve overall productivity. Show less

Restaurant Manager

• Jan 2019 - Jul 2021

• Coordinate daily Front of House and Back of House restaurant operations. • Deliver superior service and maximize customer satisfaction. • Respond efficiently and accurately to customer complaints. • Organize and supervise shifts. • Ensure compliance with sanitation and safety regulations. • Manage restaurant's good image and suggest ways to improve it. • Control operational costs and identify measures to cut waste. • Create detailed reports on weekly, monthly and annual revenues and expenses. • Train new and current employees on proper customer service practices. • Implement policies and protocols that will maintain future restaurant operations. Show less

Restaurant Manager

• Apr 2014 - Nov 2018

• Ensure on daily basis that all amenities are properly arranged prior to service. • Improve sales volume in outlet by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions. • Assists in managing the day-to-day operation of the F&B department. • Communication with Food Production department for smooth operations. • Training of new F&B staff of day to day operations and standards. • Prepare indents for F&B section as per the consumption pattern, and keep proper track of beverages, and maintain the consumption report and cost of the department. Show less

Event Manager

• Jun 2010 - Mar 2013

• Plan event from start to finish according to requirements, target audience and objectives.• Come up with suggestions to enhance event's success.• Prepare budgets and ensure adherence.• Source and negotiate with vendors and suppliers.• Coordinate all operations.• Lead promotional activities for event.• Supervise all staff (event coordinators, caterers etc.).• Approve all aspects before day of event.• Ensure event is completed smoothly and step up to resolve any problems that occur.• Analyze event's success and prepare reports. Show less

Banquet Sales Coordinator

• Jun 2007 - Mar 2011

• Preparation of BEO- Banquet Event Orders and responsible to ensure that are issued and distributed in timely fashion.• Prepare all typed materials like proposals, contracts, change forms and all other inter-departmental forms accurately.• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.• Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.• Work closely with Banquet Manager to ensure all aspects of event have been cost effective and serviced both clients and hotel needs.• Tour, inspect and monitor banquet rooms and presentations.• Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio visual needs.• Communicating client requirements in timely and accurate manner to all internal departments as required.• Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.• Able to generate various reports from banqueting systems and excel to track group and event revenue etc.• Participate in daily business review meeting, sales meetings and management meetings. Show less