Rachel Manning, PMP
IT Project Manager at Conzinity Group- Claim this Profile
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English -
Topline Score
Bio
Haylei L.
Rachel embodies the ideal leader- she is trustworthy, respectful, driven, and goes above and beyond to help fellow employees and the organization as a whole succeed. What most impressed me about Rachel was her ability to develop evidence-based protocols and educate fellow staff members. It was a privilege to be her manager at Greenwood Gators.
Haylei L.
Rachel embodies the ideal leader- she is trustworthy, respectful, driven, and goes above and beyond to help fellow employees and the organization as a whole succeed. What most impressed me about Rachel was her ability to develop evidence-based protocols and educate fellow staff members. It was a privilege to be her manager at Greenwood Gators.
Haylei L.
Rachel embodies the ideal leader- she is trustworthy, respectful, driven, and goes above and beyond to help fellow employees and the organization as a whole succeed. What most impressed me about Rachel was her ability to develop evidence-based protocols and educate fellow staff members. It was a privilege to be her manager at Greenwood Gators.
Haylei L.
Rachel embodies the ideal leader- she is trustworthy, respectful, driven, and goes above and beyond to help fellow employees and the organization as a whole succeed. What most impressed me about Rachel was her ability to develop evidence-based protocols and educate fellow staff members. It was a privilege to be her manager at Greenwood Gators.
Credentials
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Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay, 2021- Sep, 2024 -
Project Management Professional (PMP)®
Project Management InstituteDec, 2020- Sep, 2024
Experience
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Conzinity Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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IT Project Manager
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Mar 2018 - Present
Provided IT Project Management Services for Landry’s Inc. Led a ticketing system upgrade project for 7 amusement locations while supporting other miscellaneous efforts.• Prepared business case, project plan, & other corresponding documents to be presented to senior leaders & business partners.• Collaborated across multiple corporate departments & partnerships to effectively manage communications and stakeholder engagement.• Simultaneously implemented new POS ticketing system (Siriusware) & eComm store (Passport). • Consistently identified risks & mitigated disruption to customer facing operations, maintained risk register, & followed risk management plan.• Contributed to overall process improvement by establishing project management principles, leading by example, & partnering with fellow PMs to strategize, collaborate, & develop.• Assisted Sr. PM in POS/Inventory conversions for 80+ locations & eCommerce build of multiple sites.Serves as Engagement Manager for Conzinity Group Federal Clients.• Develops & reviews written responses to be submitted to potential clients.• Identifies pool of resources to be proposed on client engagements & coordinates with resources to ensure skills are consistent with the performance work statement & Conzinity requirements. • Monitoring engagement efforts, coordinating with federal government representatives to ensure project efforts exceed client expectations.• Tracking hours of Conzinity resources & preparing monthly reports to be presented to clients. Oversaw Employee Benefit Enhancement Effort for Conzinity Group, eliminating manual effort & creating a user centric method to select benefit options.• Created a business case to identify benefits of enhancement & laying out overall project effort.• Collected requirements & coordinated between ADP & internal management to finalize the appropriate approach.• Identified risks, developed risk management plan, & ensured no disruption to employee benefits already in place. Show less
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Business Operations Manager
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Mar 2018 - Present
Manages the day-to-day operations of Conzinity Group. Responsibilities include: • Communicating company policy and procedures, policy changes, federal client guidelines, and other communications as required by management for dissemination to Conzinity employees and subcontractors. • Identifying areas of opportunity with business operations and streamlining processes to improve efficiencies in human resources, payroll, and daily operations. • Assisting in recruitment, onboarding, offboarding, policy management, and other human resource functions. • Preparing payroll for multiple business units, coordinating payroll schedules, and generating biweekly, monthly, and quarterly payroll reports in compliance with multiple state jurisdictions.• Performing other duties as assigned. Show less
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Program Analyst
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Jul 2019 - Jul 2020
Provided project management services for the United States Department of Agriculture (USDA) – Farm Production and Conservation Business Center, assisting with implementation and improvement efforts for the newly created business organization, supporting the Administrative Enterprises Business Initiative Executive. Responsibilities included: • Assisting federal government resources in requirement gathering sessions to evaluate and assess gaps in the as-is versus the to-be processes of the newly targeted HR System. • Performing data analysis of legacy Human Resources Information System (HRIS), identifying mandatory data elements needed to be transitioned into the new system, and developing the baseline data dictionary. • Supporting the implementation of a non-recruitment requests tool for the Employee Care Center portal and providing a service catalogue that presents customers with specific HR requests overall streamlining of the submissions, tracking, and reporting of personnel request status. • Assisting in creation of requirements document for Robotics Process Automation (RPA) of the Standard Position Descriptions. • Coordinating with federal government resources, organizing responses, and providing required information for development of a Hiring Tracker solution that tracks the project tasks and resources assigned. • Supporting customer service through creation and assignment of ticket requests, tracking progress of tickets, ensuring timely ticket closure, and providing status reports of all tickets. • Gathering data points from users and systems to create and maintain enhanced Management Reports and Dashboard for the USDA Leadership Team. Show less
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First Watch Restaurants
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United States
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Food and Beverage Services
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700 & Above Employee
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Lead Server
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Jan 2016 - Mar 2018
• Collaborated with management in procedure implementation while improving current procedures. • Trained new hires and coached current employees. • Directed 10 - 15 servers a season. • Ensured company standards and operational procedures were well maintained. • Collaborated with management in procedure implementation while improving current procedures. • Trained new hires and coached current employees. • Directed 10 - 15 servers a season. • Ensured company standards and operational procedures were well maintained.
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University of South Florida
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United States
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Higher Education
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700 & Above Employee
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Project Coordinator
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Aug 2015 - May 2017
• Coordinated an 8-person committee in planning USF’s largest day of service for 2000+ students. • Spearheaded the project management of 5 university-wide volunteer fairs and an additional day of service throughout the school year to present community service opportunities throughout the Tampa Bay Area to all USF students. • Initiated creative avenues for event advertisement on campus as marketing liaison. • Worked closely with previous project coordinator at the start of role to identify key stakeholders. • Developed a schedule through critical path method based on organizational process assets, a milestone list, and activity lists. • Identified potential project risks based on lessons learned and the project management plan. • Laid out a resource management plans, identifying how the team will be staffed, trained, managed, and assessed. • Developed project team by organizing group training, holding weekly meetings, and reward and recognition. • Managed communications with team leaders, organizational leaders, and key stakeholders using effective communication skills, project reporting, and interpersonal and team skills. • Worked closely with stakeholders to align on successful execution of project work and solutions to change any issues that arise. • Proactively reviewed and adjusted schedule as needed. • Ensured costs stayed on track and within budget and identified appropriate corrective actions when variances occurred. • Collect and archived lessons learned at project close and performed a project result transition with organizational leaders. Show less
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Swim Lesson Coordinator, Coach, Lifeguard, Instructor
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Feb 2012 - May 2014
• Managed business operations, approved payroll, supervised a safe environment. • Coordinated the scheduling of 10 - 20 employees with swimming competence of 50+ students. • Successfully taught 75+ kids to swim and coached 50+ competition swimmers. • Managed business operations, approved payroll, supervised a safe environment. • Coordinated the scheduling of 10 - 20 employees with swimming competence of 50+ students. • Successfully taught 75+ kids to swim and coached 50+ competition swimmers.
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Education
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University of South Florida
Bachelor of Science - BS, Business Management, International Business -
Greenwood Community High School
High School, Core 40 Honors
Community
