Rachel Peters, PMP
Sr. IT Business Analyst Manager at Sunlight Financial- Claim this Profile
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Bio
Experience
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Sunlight Financial
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United States
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Financial Services
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100 - 200 Employee
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Sr. IT Business Analyst Manager
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Nov 2021 - Present
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IT Business Analyst Manager
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Feb 2021 - Nov 2021
Charlotte, North Carolina, United States
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Sr. Business Analyst
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Oct 2019 - Feb 2021
Charlotte, North Carolina
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LeanSwift Inc
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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M3 Project Manager/Business Consultant
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Sep 2017 - Oct 2019
• Successfully led global teams of 5-20 members to achieve project deliverables throughout all phases of the project lifecycle. • Effectively provided project management and functional consulting for ecommerce projects from initiation to closure integrating M3 and Magento allowing customers to take their sales online. • Acted as a functional consultant on both M3 implementation projects and ecommerce projects providing expertise in supply chain, customer order management, and… Show more • Successfully led global teams of 5-20 members to achieve project deliverables throughout all phases of the project lifecycle. • Effectively provided project management and functional consulting for ecommerce projects from initiation to closure integrating M3 and Magento allowing customers to take their sales online. • Acted as a functional consultant on both M3 implementation projects and ecommerce projects providing expertise in supply chain, customer order management, and procurement. • Served as a technical project manager overseeing successful system installations, integrations, external application development, and document management configuration. • Manage complex data migration initiatives for system implementations and upgrades. • Served as the project manager for Infor M3 upgrade projects delivered within the originally set scope, schedule and budget. • Utilized effective time management skills to manage multiple projects at any given time. • Wrote detailed technical specs and created design mock-ups of M3 integrated applications for development. • Gained experience as a project manager for complex Infor M3 implementation projects through several phases of the project lifecycle. • Conducted many on-site and remote trainings for customers on M3 navigation, extensibility tools and processes. • Created standardized project management tools and processes for future project success. • Organized limited resources throughout the organization to satisfy multiple project requirements and schedules. • Collaborated with customers and internal teams to determine the best solutions and implement them on schedule and within budget. • Worked with developers to understand limitations in systems and determine creative ways to solve customer problems within those limits. Show less
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Merchants Metals
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United States
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Wholesale Building Materials
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100 - 200 Employee
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ERP Lead and Project Manager
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Apr 2016 - Sep 2017
Greater Atlanta Area • Lead value-add and business driven ERP projects and manage resources across many functional areas through completion • Collaborate with consulting team to develop solutions and provide expert testing of deliverables • Serve as a liaison between the business and IT to generate IT/ERP requirements • Work with Sr. Management to determine and prioritize ERP Projects • Provide 2nd level Support to ERP Support Staff and end-users • Identify system issues and manage issue list •… Show more • Lead value-add and business driven ERP projects and manage resources across many functional areas through completion • Collaborate with consulting team to develop solutions and provide expert testing of deliverables • Serve as a liaison between the business and IT to generate IT/ERP requirements • Work with Sr. Management to determine and prioritize ERP Projects • Provide 2nd level Support to ERP Support Staff and end-users • Identify system issues and manage issue list • Provide expertise testing of developed IT solutions • Lead major ERP initiatives
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Process Improvement Analyst
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Jan 2014 - Apr 2016
Greater Atlanta Area • Support operations for 13 service centers and 1 manufacturing facility in the south-east region • Manage project to roll out barcode scanning technology across the company • Facilitate the change management process for ERP system improvements including requirements gathering, testing and communication of changes • Create process flows for best practices and monitor compliance • Provide ERP system support for daily operations within region • Improve warehouse layout and… Show more • Support operations for 13 service centers and 1 manufacturing facility in the south-east region • Manage project to roll out barcode scanning technology across the company • Facilitate the change management process for ERP system improvements including requirements gathering, testing and communication of changes • Create process flows for best practices and monitor compliance • Provide ERP system support for daily operations within region • Improve warehouse layout and organization within service centers and plant • Train new employees on ERP system and best practices • Utilize SQL to create user-friendly reports for data analysis • Create, analyze, and communicate metrics for several areas including inventory accuracy, credit returns, and excess inventory.
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XPO
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Transportation/Trucking/Railroad
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700 & Above Employee
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Emerging Leaders Program
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Jul 2012 - Dec 2013
Aurora, IL The Emerging Leaders Program is a series of 6-18 month rotations focused on a broad introduction to logistics including operations, warehouse, engineering, transportation, sales, LEAN, and finance. Rotations include: 3PL Operations - load planning (global and domestic) 3PL Engineering - finance, metrics, network modeling, data analysis 4PL - Lean order to delivery, supplier development, procurement, compliance, supply chain planning, project management
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Georgia Tech Research Institute
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United States
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Research Services
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700 & Above Employee
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Co-op Program
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May 2009 - Dec 2010
Greater Atlanta Area Developed, organized, and executed professional Lean and Quality training courses both online and in the classroom. Provided on site Lean and Quality management consulting. • Served as a project manager of new ISO 50001 Lead Auditor course development • Co-instructed 2-day ISO 9001:2008 Internal Auditor Workshops • Helped execute Value Stream Mapping Events • Served on teams ISO 9001:2008 and ISO 14001 audits at partnering companies by visiting company and reviewing procedures… Show more Developed, organized, and executed professional Lean and Quality training courses both online and in the classroom. Provided on site Lean and Quality management consulting. • Served as a project manager of new ISO 50001 Lead Auditor course development • Co-instructed 2-day ISO 9001:2008 Internal Auditor Workshops • Helped execute Value Stream Mapping Events • Served on teams ISO 9001:2008 and ISO 14001 audits at partnering companies by visiting company and reviewing procedures, then offering a recommendation for registration audit • Assisted in Gap Analysis sessions at partnering companies in preparation for ISO 9001 audits • Conducted the internal audits of Enterprise Innovation Institute's quality department insuring our continued ISO 9001 certification • Developed Sharepoint sites for projects • Designed preliminary marketing website for Lean and Quality industry services • Transitioned courses through various online learning systems Show less
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Education
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Georgia Institute of Technology
Bachelor of Science (B.S.), Business Administration and Management, General