Rachel Walter, MSA, SHRM-SCP

Chief People Officer at TCGplayer
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Contact Information
us****@****om
(386) 825-5501
Location
Ellicott City, US

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Experience

    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Chief People Officer
      • Jun 2020 - Present

      United States

    • United States
    • Medical Device
    • 1 - 100 Employee
    • Human Resource Executive
      • Feb 2018 - Jun 2020

      Bethesda, MD As the first HR leader for BrainScope, responsible for designing and building the HR function for this mission-driven company. Since joining, primary focus has been on change management and culture evolution, while creating an efficient, agile, and scalable HR operational infrastructure. These efforts drive and support the advancement of our teams and the achievement of our business priorities for market penetration and growth. • Leading the business through significant change… Show more As the first HR leader for BrainScope, responsible for designing and building the HR function for this mission-driven company. Since joining, primary focus has been on change management and culture evolution, while creating an efficient, agile, and scalable HR operational infrastructure. These efforts drive and support the advancement of our teams and the achievement of our business priorities for market penetration and growth. • Leading the business through significant change associated with CEO and executive leadership transitions, business re-prioritization, and culture reset. • Drive talent acquisition efforts, redefining hiring strategy to achieve staffing plans on time and on budget. • Ensure employee voices are heard and issues addressed by conducting Employee Pulse Surveys regularly. Devise action plans to effect change and monitor movement via Key Performance Indicators (KPIs) and other metrics. Increased eNPS (Employee Net Promoter Score) from -26 to +37, year over year. • Led cross-functional team charged with defining our company’s values and mission under new CEO leadership. • Supported development of our “2020 Compass”, which guides how we engage with each other (our values) and where we align (mission, priorities and goals). Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Human Resource Executive
      • Aug 2011 - Feb 2018

      Baltimore, MD After previously working with a group of serial entrepreneurs earlier in my career, I rejoined the executive leadership team at their second start-up venture, Videology. As the first HR employee for Videology, I designed and built the HR function from the ground up, creating efficient, agile, and scalable global HR infrastructure, programs, and a best-in-class HR team that drove business success. Responsible for all aspects of the global HR function focusing on strategic and visionary HR… Show more After previously working with a group of serial entrepreneurs earlier in my career, I rejoined the executive leadership team at their second start-up venture, Videology. As the first HR employee for Videology, I designed and built the HR function from the ground up, creating efficient, agile, and scalable global HR infrastructure, programs, and a best-in-class HR team that drove business success. Responsible for all aspects of the global HR function focusing on strategic and visionary HR leadership, along with tactical execution, to support our North American, European and Asia-Pacific businesses. • Instrumental in building Videology’s culture, employer brand and global footprint in both European and Asia-Pacific regions, with over a 500% increase in the employee base, in 9 countries, across 4 continents. • Created business-impacting HR roles, growing the team from 1 to 8 with Directors embedded in Europe and Asia-Pacific regions. • Designed and implemented an effective, matrixed organizational structure and internal communication framework to foster cross-functional alignment and achieve the company’s vision, mission and strategic priorities, globally. • Drove agenda and quarterly updates for the Board’s Compensation Committee for all matters concerning equity grants, executive compensation, bonus authorizations, and other highly sensitive matters. • Led HR efforts in support of two corporate acquisitions from due diligence to full integration. • Formulated HR policy to ensure compliance with local and international regulations. Show less

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Sr HRBP & HR M&A Lead
      • 2008 - 2011

      Timonium, MD & San Jose, CA Originally selected to design the HR infrastructure to prepare Bill Me Later for an initial public offering, I quickly changed course once the acquisition by eBay was announced in late 2008 and orchestrated all HR due diligence and integration activities to ensure a smooth transition. After completing that work in 2009, I became the Senior HR Business Partner within PayPal’s Global Financial Services division and played a lead role in transforming eBay’s HR service delivery model in 2010. In… Show more Originally selected to design the HR infrastructure to prepare Bill Me Later for an initial public offering, I quickly changed course once the acquisition by eBay was announced in late 2008 and orchestrated all HR due diligence and integration activities to ensure a smooth transition. After completing that work in 2009, I became the Senior HR Business Partner within PayPal’s Global Financial Services division and played a lead role in transforming eBay’s HR service delivery model in 2010. In 2011, I joined eBay’s corporate Mergers & Acquisitions team as HR Lead. • Designed and launched a new and efficient process to govern site content of eBay’s global HR Portal (intranet site), as part of their HR transformation initiative. This work involved extensive stakeholder management and coordination with outside consultants, corporate technology resources, and international HR partners. • Led the Bill Me Later business through change management and organizational design efforts in support of business objectives. Committed to a seamless acquisition and transition, influencing eBay to adopt innovative approaches to mitigate change. • Managed a 225% increase in the employee base, in 5 countries, across 3 continents. • As part of eBay’s M&A team, supported the due diligence phase of the GSI Commerce acquisition, which included several independent companies together employing over 5,000 people. • Drove business objectives by providing strategic HR leadership and vision to executive-level management. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr HR Director
      • 2002 - 2008

      Asked to join a team of entrepreneurs who founded Advertising.com, I embraced my first stand-alone HR role and created a more impactful HR function. I conceived, designed and implemented the HR support model for the company prior to their acquisition by AOL. That model was well respected by AOL HR as it reinforced the ability of the business to deliver results. As such, I grew the function for the next four years, growing my team 3x post-acquisition. As the Advertising.com business (renamed… Show more Asked to join a team of entrepreneurs who founded Advertising.com, I embraced my first stand-alone HR role and created a more impactful HR function. I conceived, designed and implemented the HR support model for the company prior to their acquisition by AOL. That model was well respected by AOL HR as it reinforced the ability of the business to deliver results. As such, I grew the function for the next four years, growing my team 3x post-acquisition. As the Advertising.com business (renamed Platform A) merged deeper within the AOL infrastructure, my role shifted from leading the HR function to influencing the business as an HR Business Adviser. • Guided management and employees through significant change events. This included an IPO that did not materialize and a subsequent acquisition by AOL, followed by exponential growth through acquisition and integration of 6 companies, in the US and abroad. • Managed a 300% increase in the employee base, in 5 countries, across 2 continents. • Redesigned Advertising.com’s total rewards and executive compensation program and received approval from the Board of Directors, pre-IPO, to launch the plan. • Leveraged HR metrics and analytics in continuous organizational design work due to acquisitions. • Considered trusted member of the leadership team to whom employees, managers and executives expressed concerns in confidence. Acted discretely on information shared to affect change to impact business results. Empowered employees with solutions to drive personal results. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sr HR Manager / Sr HR Business Partner
      • 1999 - 2002

      Linthicum, MD For CIENA, I held a Senior HR Business Partner role supporting the technology Research & Development division by managing talent acquisition and employee relations and implementing corporate HR programs.

Education

  • The Johns Hopkins University
    Masters of Science in Administration with Honors, Human Resource Management
  • Towson University
    Bachelors of Science with Honors, Business / Human Resources / Psychology

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