Rachel Thornburgh

Executive Assistant at UCD Innovation Academy
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Contact Information
Location
Ireland, IE
Languages
  • Italian Limited working proficiency
  • French Elementary proficiency

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Alex Lohier

Rachel has worked with the College Tribune over the past few months, contributing hilarious articles detailing her adventures as a mature student in UCD. She has shown great initiative and creativity, frequently reaching out to offer ideas and articles. I would highly recommend her as a colour writer. Very easy to work with. Excellent communication skills. A pleasure to edit her articles!

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Credentials

  • Food Hygiene Management
    The National Hygiene Partnership
    Jun, 2005
    - Sep, 2024
  • Full Irish Driving License
    Road Safety Authority
    Jul, 2003
    - Sep, 2024
  • First Aid Responder and Defibrillator Training
    Irish Heart Foundation
    Jun, 2018
    - Sep, 2024
  • Static Security License
    Private Security Authority

Experience

    • Higher Education
    • 1 - 100 Employee
    • Executive Assistant
      • Aug 2022 - Present
    • Business Owner at Re-Jingled
      • Jan 2020 - Present

      Creator of beautiful and fun one off pieces of children’s clothing and accessories using reclaimed fabrics. Re-jingling is the process of re-purposing unwanted fabrics in the production of children’s sleepwear, occasion wear and accessories. The philosophy behind re-jingled is to promote environmental friendliness in an effort to combat fast fashion and to produce unique items of children’s clothing. Each item produced tells it’s own story with a brief description of where the fabric comes from and it’s previous life. Everything is handmade and each item is one of a kind. Show less

    • Non-profit Organization Management
    • Store Assistant
      • Nov 2020 - Present

      Assisted with female-led sustainable Pop Up store set up and launch for Reuzi and The Good Neighbour (Nov/Dec 2020). Engage in all operational procedures for refill grocery shopping, including management of food hygiene, sustainable packaging and distribution. Advocate sustainable living, interpret shopper behaviour and maintain positive customer experience through customer engagement. Assisted with female-led sustainable Pop Up store set up and launch for Reuzi and The Good Neighbour (Nov/Dec 2020). Engage in all operational procedures for refill grocery shopping, including management of food hygiene, sustainable packaging and distribution. Advocate sustainable living, interpret shopper behaviour and maintain positive customer experience through customer engagement.

    • Canada
    • Food & Beverages
    • 1 - 100 Employee
    • Centre Manager
      • May 2005 - Aug 2019

      Project managed operational procedures pertaining to the management, safe operation of catering, housekeeping and security of residential centre for asylum seekers and refugees. Planned and organised all employees/contractors work on site ensuring clear objectives and deadlines were met for each department in the centre. Recorded minutes and updated policy and process changes in line with continuous improvement measures in the centre. Developed and owned relationships with key external stakeholders – government agencies, service contractors, educational groups, NGO’s and local support partnerships. Initiated and created “Friends of the Centre” initiative in order to provide regular consultation with key bodies to promote and deliver on centre objectives in a complex and changing environment. Proactively prepared for potential crises through regular monitoring of current worldwide conflict situations, policy and legislation changes. Advocated on behalf of clients through my strong ability of being an attentive listener and grasping clients’ diverse and complex needs. Coordinated and managed service provision, including budgets, for the client base through frequent and strategic communication with local, national external stakeholders and Boards of Directors. Completed, researched, validated and delivered a project on ‘The effects of a physical activity intervention on happiness in children living in Direct Provision’, measuring happiness, stress and optimism. Oversaw continuous improvement Quality Management Systems for the centre achieving scores from 71% to 88% between 2009 – 2019, incorporating business plans, KPI’s and flow processes. Formulated and introduced a new Conflict Management Policy for all centre contractors and staff in line with the Department of Justice “Welcome Guide” protocol. As a result, mandatory conflict resolution training was rolled out by Department of Justice officials nationally. Show less

    • Executive Secretary
      • Sep 2004 - May 2005

      Executed research for proposals and reports. Managed client correspondence and interdepartmental data transfer. Researching for proposals and reports. Executed research for proposals and reports. Managed client correspondence and interdepartmental data transfer. Researching for proposals and reports.

    • Senior Sales Representative
      • Oct 2003 - Sep 2004

      Headed sales of Australian made home wares in the Victoria and New South Wales territories. Boosted sales by 65% during my period in Australia. Headed sales of Australian made home wares in the Victoria and New South Wales territories. Boosted sales by 65% during my period in Australia.

Education

  • University College Dublin
    UCD Innovation Academy Postgraduate Certificate, Creativity, Innovation & Entrepreneurship
    2020 - 2020
  • University of Chester
    Master of Science - MSc, Exercise & Nutrition Science
    2013 - 2015
  • Technological University Dublin
    Higher Diploma, Hospitality Management
    1997 - 2001
  • Trinity College
    BSc, Management
    1997 - 2001

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