Experience

COOK COUNTY STATE ATTORNEYS REGIONAL ORGANIZED CRIME TASK FORC

• United States
• Individual and Family Services
• 1 - 100 Employee

• Board Member - Cook County Retail Organized Crime Task Force

  • Mar 2022 - Present

  The Cook County Regional Organized Crime Task Force (CCROC) was created in 2010 as a private & public partnership to battle organized criminal enterprises. CCROC is comprised of over 1,300 members, representing over 140 Federal, State, and Local Law Enforcement agencies, as well as over 100 private sector companies. The Cook County Regional Organized Crime Task Force (CCROC) was created in 2010 as a private & public partnership to battle organized criminal enterprises. CCROC is comprised of over 1,300 members, representing over 140 Federal, State, and Local Law Enforcement agencies, as well as over 100 private sector companies.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• • Mar 2021 - Present

• • Aug 2020 - Mar 2021



JCPenney

• United States
• Retail
• 700 & Above Employee

• District Asset Protection/Operations Manager

  • Apr 2018 - Aug 2020

  -Oversaw 15 stores in the Illinois/Indiana market. -Train and develop an internal bench within the district to achieve 100% internal promotion rate. o Promoted 1 Asset Protection Associate to Asset Protection Manager o 2 Asset Protection Managers who were assessed to be promoted to District Asset Protection Manager -Part of a team of 3 that developed a Regional Development Program o Hold bi-annual Development Days o Assessed 18 Asset Protection Managers and had a group of 6 that were ready to be promoted to District Asset Protection Manager for the Region/Company -Selected to be a part of Company committees to develop new trainings and programs for the Company o Worked on the Shrink Process Review which is the store visit audit that all District Asset Protection Managers need to walk during each of their store audits to drive operational excellence and minimize shrink in stores o Worked on a 4-week training program that rolled out to all associates and leaders within the Company to educate store teams on what shrink means, how to deter it in their stores, and how to minimize shrink overall o Worked on the new De-Escalation training that rolled out to all Asset Protection members and is part of their training prior to being released into a store and/or Field role o Worked on the team that rolled out an AP Open House program that is being executed across the Company. -Focused on internal and external investigations. Took the necessary partners during the investigation and conduct internal interviews with the subjects to close out our investigative findings. o As a district we led the Region with over 400 externals apprehended YTD and over 50 internals YTD. -Drove overall operations in stores to drive operational excellence, inventory, and reduce operational shrink in stores o District was in the top 5 of the Company for operational excellence o Reduced shrink dollars within the district 2 years in a row Show less



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• • Aug 2014 - Apr 2018

  -Oversee 11 stores in the Illinois/Wisconsin market.-Train and develop an internal bench within the district to achieve 100% internal promotion rate. o Promoted 3 Assistant Manager to Store Manager and promoted 1 Store Manager to a higher volume, second assignment. o Promoted 3 Store Managers to Training Stores. o Promoted 20 associates to Area Supervisors and backfilled all full-time positions with internal talent.-Focus on team engagement and retention to achieve #1 retention rate within Region.-Focus on building an external bench to achieve a 7 day Time-to-Fill for all open positions within the district.-Drive company initiatives to deliver results which resulted in being the #1 District in the Company in 2014.-Analyze store sales data/work with buying offices to ensure stores have great merchandise selection that has led to double-digit comps to last year sales as a district in 2015 and 2016.-Work with the corporate team on new/existing programs and processes to drive efficiencies in our stores (i.e. new store opening process, shortage program, and new member training.)-Focus on internal theft and shrink reduction and made shrink as a district in 2014, 2015 and 2016.-Volunteer Captain for the Zone - #1 in the Company for raising the most money for our Boys and Girls Club Fundraiser.-Successfully opened 10 new Ross locations in the Illinois/Wisconsin market.-Part of the #1 Zone and #1 Region in the Company. Show less

• • Mar 2012 - Aug 2014

  -Oversaw 15 stores in 3 States (Illinois, Indiana, and Kansas.)-Successfully opened 15 new Ross locations in the Chicago market.-Recruit, hire, train and develop new and existing associates for our Ross stores. Promoted 3 Store Protection Specialists (SPS) to Area Supervisor (AS) in 2013. In 2014, promoted 1 SPS to AS, 1 SPS to Sr. SPS and 1 SPS to an LP intern for Summer 2014 (both firsts for the Chicago market.)-Assisted in creating a 10-week training program for associates with high potential to focus on their development to the next level. -Developed an in-store training tactic to increase shortage awareness and inventory control in my stores. Achieved my area’s inventory goal and was #1 in the company for inventory results in 2013(.06% vs. .45 %.)-Developed a store training to increase theft awareness in my stores. In doing so, we increased our internal resolution by 400% (15 internal cases closed versus 4 the prior year.)-Recognized as the leader of our Region for Quarter 2 of 2012 and Quarter 1 of 2014 for my efforts in training and development of my store teams.-Part of the #1 Zone and #1 District in the Company.-Wicklander-Zulawski Interview and Interrogation certification-April 2012. Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• • Aug 2010 - Apr 2012

  -Hire, train, and developed new and existing Executives for the district-Drove store processes to minimize store shortage and increase store profitability. o Improved shortage by $150,000 at the Wheeling Target store over the prior year. o Conducted store training visits within the district to help identify and resolve gaps in store operations to minimize shortage (7 out of 9 stores improved their shortage results from the previous year.) o Developed and trained 3 Executives to run inventories at their stores.-Maintained community partnerships with Law Enforcement by being involved in monthly community events.-Worked with the Investigations team on Internal and External theft and fraud cases (8 internal results closed.) Show less

• • Jun 2009 - Jul 2010

  -Hire, train, and developed new and existing Team Members (developed 1 Team Member into a Team Leader.)-Directly managed 3 department managers and 60 salesfloor Team Members.-Was recognized by Coke as the #1 sales increase in Target stores in the Northern region by working closely with outside vendors on inventory levels and created a new merchandising strategy to drive sales and increase guest satisfaction.-Selected to oversee the food side of our store’s remodel.-In charge of coordinating the training of 200 hourly Team Members and 10 Executives for our store’s remodel.-Drove in-stocks and sales in the food department which resulted in a 25% increase in sales. Show less

• • Jun 2007 - Jul 2009

  -Hire, train, and developed new and existing Team Members (developed 2 Team Members into Team Leaders)-Directly managed 4 department managers and 100 salesfloor Team Members.-Created a district wide training program for the Softlines department.-Developed a new merchandising strategy to drive brand, in-stocks, and sales in the Softlines department which led to a 10% increase in sales over the previous year (when the district was down 4 %.) This was implemented throughout the district which increased the sales in the Softlines department by 15% district-wide.-Was selected to oversee total store operations for 4 months in the absence of a Store Team Leader.-Worked with our District Team Leader and the Headquarter buying team on store’s inventory levels to decrease markdowns by 4% that year. Show less

• • Jun 2005 - Jul 2007

  -Hire, train, and develop new and existing Team Members (developed 1 Team Member into a Team Leader and 3 Team Members into Specialists.)-Directly managed 4 department managers and 75 Team Members.-Prepared weekly schedules for a team of 75 people.-Created a culture around service for our guests through training and coaching increasing our overall guest survey scores to green (3.86 from 3.02/4 within 6 months in position and was maintained throughout the 2 years in position.)-Consistently exceeded district set quotas for REDcard and guest survey performance through unique guest service initiatives. Show less