Experience

CST Savings Inc
• Canada
• Financial Services
• 300 - 400 Employee
• Sales Representative

  • Mar 2022 - Present


ConvergenSEE - A DAC Company

• Director Of Account Services

  • Nov 2018 - Jan 2021

  ConvergenSEE is DAC's white-label reseller partnership division. ConvergenSEE provides reseller and agency partners with a full-service white-label solution (software & services) for effective management of local listings, reputation management, and local pages. We provide the expertise, technology platform, and associated services. Responsibilities: - Consult and strategize with reseller partners to develop local search programs for multi-location brands and SMBs using ConvergenSEE’s SaaS technology and reporting dashboard. -Build & foster productive business relationships with key stakeholders. -Work collaboratively with internal teams including product owners and operations teams to improve on processes and the overall platform experience for our reseller partners and their end clients. -Support VP and Senior Director of NBU with strategies, sales pitches, and decks etc. -Interview, hire, and mentor junior members of the account service team. -Plan & lead webinars and education sessions for our reseller partners on relevant subjects such as: Local SEO, Best Practices for Local Listing Management, Ranking Factors etc. Show less



DAC

• Brazil
• Manufacturing
• 1 - 100 Employee

• Account Manager

  • Jun 2012 - Nov 2018

  DAC is a digital performance marketing agency that blends Paid/Unpaid Search, Mobile, Local, Social and Print/Online directory marketing with state of the art measurement and proprietary technology to provide sustainable, profitable lead generation and business building programs. Account Manager Responsibilities: -Introduced and positioned DAC’s products and service offerings -Worked with the Account Director or VP to grow digital revenue -Participated in new business proposals and presentations as necessary -Develop productive business relationships and alliances with assigned DAC clients at the key decision making level including VP, Director levels -Managed 25+ National accounts, $3.8M gross revenue. -2014: Brought into agency $200,000 in margin from new client win and expansion into DAC digital services. -2016: Expanded engagement with a national pharmacy chain which doubled the net margin over 2015 executed program. -Renewal of engagements adhered to process which entails: briefing, develop client strategy, quoting, presenting opportunity, creating and tailoring the Scope of Work (SOW), receiving signature, and Master Services Agreement (MSA) completion. -Participated in Request for Proposal process which include duties such as: responding to RFP document(s), research, face to face pitch, demo of products, followed by successful implementation of selected product. Show less



Yellow Pages Group / Groupe Pages Jaunes – Canada

• Account Manager - Elite Channel - Outside Sales

  • Oct 2005 - Jun 2012

  -Provided customers with advertising business solutions, including the latest products and services in print and online advertising for Canada's leading business directory -Develop advertising plans with customers through effective needs assessment, and provide benefit focused recommendations-Work in close contact with all levels of management in small, medium, and larger size organizations-Home based office requiring high degree of independence and self-motivation -Effectively manage a portfolio of $1.4 million-2009 - Chosen to join an 'Elite' team of reps focusing on higher revenue clients in the GTA -2010 - Sold the largest single package of a new online product we introduced. The single sale represented 70K in new business-Media Account Certified (minimum of 45 hours of courses per year required) trained in topics including Search Engine Marketing, Search Engine Optimization, Google Analytics, New Business Acquisition, Closing The Sale, Effective Fact Finding, Time Management Show less

• Print & On-line Media Account Consultant

  • Jun 2002 - Sep 2005

  -Provided customers with advertising business solutions including the latest products and services in print and online advertising for Canada’s leading business directory-Developed client relationships through effective sales techniques and ensured that customers' needs were exceeded in terms of customer satisfaction & ROI. -Met deadlines and exceeded targets as set by management-2002-2005 - Each year was assigned 30-50% additional revenue (above and beyond initial assignment) and delivered 25%+ net gain on a target of 13%-2004 - Ranked #1 Rep (out of approx. 65 reps) for online / digital media sales-2002-2005 - Exceeded targets for 'non-advertiser' conversion & received awards for top 'hunter'. -2004 - As a result of my strength in new business acquisition I was selected to be part of a pilot project to further increase non-advertiser conversion within sales channel-2005 - Promoted to 'outside' sales / Media Account Consultant position Show less



Stanam Industries Inc.

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Account Executive

  • Jan 2000 - Jun 2002

  - Managed and supported a team of salesmen and the corresponding North American territories, ensuring the “self directed” work environment was quality controlled. - Had daily interaction with the department heads of our clients, and prospective clients to answer any queries and concerns. - An active and important member of the sales process from fruition (prospecting and qualifying new leads) to completion (closing the deal), and the subsequent customer service and follow-up required - Consistently achieved over and beyond my quarterly and year-end targets for 2001. - Integral role in securing a deal in 2001 that accounted for 1/3 of the annual net gross of company. - Increased customer base within my territories by 30%. - Act as a resource person and liaison between outside sales, engineering and senior management to coordinate workflow, swiftly resolve any internal concerns, and provide training and motivation. Show less