Rachel O’Connor

Internal HR Clerical Officer at Local Government Management Agency (LGMA)
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin City, County Dublin, Ireland, IE

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Credentials

  • MakoData Fundamentals - Explorer Training
    MakoData
    Jun, 2023
    - Nov, 2024
  • Clerical Officer Programme
    Institute of Public Administration
    Apr, 2023
    - Nov, 2024
  • LGBTQ+ Pink Training
    Union of Students Ireland
    Sep, 2020
    - Nov, 2024
  • Suicide Interventionist Certification
    Ohana ZERO suicide
    Jan, 2020
    - Nov, 2024
  • Member of the Psychological Society of Ireland
    The Psychological Society of Ireland
    Jan, 2019
    - Nov, 2024
  • Starbucks Barista Certification
    Starbucks

Experience

  • Local Government Management Agency (LGMA)
    • Ireland
    • Government Administration
    • 1 - 100 Employee
    • Internal HR Clerical Officer
      • Jan 2023 - Present

  • Starbucks
    • United States
    • Retail
    • 700 & Above Employee
    • Senior Barista
      • Apr 2019 - Jan 2023

      Building positive relationships with customers and establishing a sense of community. Calmly dealing with customer queries and complaints and offering solutions in a professional and timely manner. Training and supervising new staff and ensuring all team members know their role in the team. Building positive relationships with customers and establishing a sense of community. Calmly dealing with customer queries and complaints and offering solutions in a professional and timely manner. Training and supervising new staff and ensuring all team members know their role in the team.

  • National College of Ireland
    • Ireland
    • Higher Education
    • 300 - 400 Employee
    • Member of The LGBTQ+ Equality Society at NCI
      • Sep 2018 - May 2022

      Chosen to represent NCI at the United Students of Ireland’s Pink Training event which is the largest LGBTQ+ conference in Europe.

    • Member of The Mental Health Society at NCI
      • Sep 2018 - May 2022

      We recently launched an initiative in the college addressing period poverty and inclusivity called ‘Brigid’s Basket’ on St. Brigid's day 2022 to ensure that free sanitary products were available in all bathroom facilities on campus, including female/male/gender-neutral bathrooms.

  • Filters & Filtration Limited
    • Dublin, County Dublin, Ireland
    • Administrative Assistant
      • Jan 2018 - Mar 2019

  • Grangers Builders Providers
    • Dublin, County Dublin, Ireland
    • Retail Sales Assistant
      • Apr 2017 - Jan 2019

Education

  • National College of Ireland
    BA (Honours), Psychology (PSI Accredited)
    2018 - 2022
  • Blackrock Further Education Institute (BFEI)
    QQI Level 5, Psychology
    2017 - 2018
  • Coláiste Dhúlaigh College of Further Education
    QQI level 5, Design and Applied Arts
    2016 - 2017
  • Pobalscoil Neasain
    Leaving Certificate

Community

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