Rachel Walters

OCLS Online Librarian at IWU National & Global
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • English Native or bilingual proficiency
  • American Sign Language Professional working proficiency
Skills

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Bio

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Credentials

  • Conflict Resolution Foundations
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Project Management Foundations: Ethics
    LinkedIn
    May, 2020
    - Oct, 2024
  • Project Management Foundations: Integration
    LinkedIn
    May, 2020
    - Oct, 2024
  • Project Management Foundations: Schedules
    LinkedIn
    May, 2020
    - Oct, 2024
  • Managing Project Stakeholders
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Project Management Foundations: Budgets
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Project Management Foundations: Procurement
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Becoming Indistractable
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Building Resilience
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Change Management for Projects
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Embracing Unexpected Change
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Getting Things Done
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Project Management Foundations
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Project Management Foundations: Communication
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Project Management Foundations: Quality
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Project Management Foundations: Risk
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Project Management Foundations: Teams (2014)
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Working Remotely
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Working Remotely (2015)
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Project Management Foundations [2016]
    LinkedIn
    Feb, 2020
    - Oct, 2024
  • Word 2016: Advanced Tips and Tricks
    LinkedIn
    Feb, 2020
    - Oct, 2024

Experience

  • IWU National & Global
    • United States
    • Higher Education
    • 100 - 200 Employee
    • OCLS Online Librarian
      • Feb 2019 - Present

      Responsibilities: - Support IWU National & Global students and faculty. - Provide reference and research services for adult students via email, chat, Zoom, or in person. - Embedded librarian for online classes. - Record library video tutorials that cover research, databases (from vendors such as EBSCOHost, ABI/Inform, Gale, InfoTrac, etc.), and other library topics. - Design and teach library instruction sessions. - Design and present webinars for student success. - Provide Academic Writer support to students and faculty. - Provide basic technology support to students and faculty. - Design library marketing materials, handouts, and tutorials. Key Achievements: - Designed, created, and implemented a Tutorials LibGuide which provides a repository for OCLS tutorials to help support student success and retention.

  • Association of Christian Librarians
    • United States
    • Libraries
    • 1 - 100 Employee
    • Indexer, Christian Periodical Index
      • Jun 2019 - Dec 2020

      Index issues of International Journal of Christianity & Education Index issues of International Journal of Christianity & Education

  • Franklin College
    • Higher Education
    • 300 - 400 Employee
    • Library Public Services Coordinator
      • Feb 2017 - Jan 2019

      Responsibilities:- Hired, trained, supervised, and reviewed a staff of 20+ student assistants.- Managed day to day operations including opening and closing procedures. - Supervised the circulation department. - Managed library outreach and social media presence. - Assisted library users with biographical information and reference queries. - Provided basic technology support to library users. - Designed signage, brochures, and documentation.- Collected and prepared circulation and library statistics. Key Achievements- Standardized hiring, training, and instruction of student assistants and supervisors by creating and implementing new orientation and supervisor leadership programs. - Created and implemented a strategic plan for Instagram use.

    • Technical Services and Interlibrary Loan Assistant
      • Aug 2015 - Feb 2017

      Responsibilities:- Supervised, processed, and tracked interlibrary loan processes. - Collected and prepared interlibrary loan statistics.- Manage newspaper and periodical collections along with local records.- Supervised mailroom functions. - Assisted with the digitization of archival materials. Key Achievements: - Digitizing and transcribing and making the Roger D. Branigin Collection Index available online via CONTENTdm.

  • DICK'S Sporting Goods
    • United States
    • Retail
    • 700 & Above Employee
    • Vendor Relations
      • Jan 2012 - Aug 2015

      Responsibilities: - Trained and supervised all new personnel. - Cataloged and managed records, images, and documentation in databases. - Researched disputes and errors. - Calculated vendor debit balance. - Audited inventory for errors. Key Achievements: - Created new hire training guides and documentation. Responsibilities: - Trained and supervised all new personnel. - Cataloged and managed records, images, and documentation in databases. - Researched disputes and errors. - Calculated vendor debit balance. - Audited inventory for errors. Key Achievements: - Created new hire training guides and documentation.

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service
      • Aug 2010 - Jan 2012

      Responsibilities: - Processing incoming stock deliveries during the night by assisting in unloading trucks. - Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered. - Ensure that any excess materials are placed in storage rooms. - Set up advertising displays and ensure that pricing information on products conform to actual price data. - Assist customers shopping during night hours by providing them with product information. - Accompany customers to required shelves and provide them with price and expiry information. - Ensure that no damaged or expired items are placed on shelves. - Report any damages to shelves, carts or baskets to the supervisor on immediate basis.

Education

  • San Jose State University
    Master of Library & Information Science (MLIS), Library Science
    2015 - 2018
  • Indiana Wesleyan University's Adult Program
    Bachelor of Science (B.S.), Business Information Systems
    2012 - 2014
  • IWU National & Global
    Associate's degree, General Studies
    2010 - 2011
  • Free Code Camp
    Full Stack Web Development Certification, Computer Software Engineering
    2016 - 2017

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