Experience

ECM Solutions.

• Information Technology & Services

• Client Advisor

  • Jul 2018 - Present

  Charlotte, North Carolina Area

• Assistant Account Manager

  • Aug 2017 - Jul 2018

  Charlotte, North Carolina Area



R&S Insurance

• United States
• Insurance

• Administrative Assistant

  • Jun 2016 - Jun 2017

  Stoughton, Wisconsin - Quoted auto, property, recreational, and umbrella policies for current and prospective customers - Uploaded and processed personal lines applications - Dealt directly with customers with regards to their policies, reporting of claims, and issuing certificates of insurance - Completed and reviewed requested policy changes, endorsements, renewals and new business declarations - Managed incoming phone calls and mail; processed payments



Hall Closet Thrift Store

• United States
• Retail

• Assistant Manager

  • Jan 2014 - May 2015

  Martinez, CA - Managed store operations on Saturdays with responsibilities including pricing, store cleanliness and function, cash management and finances, efficient use of resources, stocking and organization of supplies, and maintenance - Supervised and advised a team of 6 employees who had recently been released from the Juvenile Detention Center - Implemented a new method for sorting donations and merchandise; streamlined the floor plan of the shopping area - Developed more effective… Show more - Managed store operations on Saturdays with responsibilities including pricing, store cleanliness and function, cash management and finances, efficient use of resources, stocking and organization of supplies, and maintenance - Supervised and advised a team of 6 employees who had recently been released from the Juvenile Detention Center - Implemented a new method for sorting donations and merchandise; streamlined the floor plan of the shopping area - Developed more effective administrative practices for the management of the store - Ensured customer satisfaction by maintaining communication with repeat customers Show less



Contra Costa County Juvenile Hall

• United States

• Library Aide

  • Feb 2013 - May 2015

  Martinez, CA - Completed data input and statistics used for grant writing - Collected and checked books in and out to the residents in the detention center - Assisted residents with locating books in the library - Led educational programs in the library with up to 14 residents - Trained other library employees to be able to work inside the detention center



Juvenile Hall Auxiliary

• United States
• Non-profit Organizations

• Intern

  • Jan 2013 - May 2015

  Martinez, CA - Assisted fundraising and collection drives using Microsoft Excel data input and file organizing - Independently organized and supervised an E-Waste Fundraiser that raised over $2,000 in September 2013 - Worked with the Executive Director of the Auxiliary with regard to organizational tasks following strict deadlines



Northern California Innocence Project

• United States
• Legal Services
• 1 - 100 Employee

• Intern

  • Jul 2012 - Jan 2013

  Santa Clara, CA - Conducted various research and analysis on the causes of, and issues relating to wrongful conviction, including prosecutorial misconduct, eyewitness error, snitch testimony, and state compensation statutes - Assisted with preparation for Northern California Innocence Project Board meetings and other related events



Golden Public Defenders Office

• Intern

  • Feb 2011 - May 2011

  Golden, CO - Served subpoenas - Interviewed witnesses - Organized and filed case documents - Reviewed discovery with clients - Summarized findings in memos to Public Defenders.



Contra Costa County District Attorney's Office

• Law Clerk/Intern

  • Jun 2010 - Aug 2010

  Martinez, CA - Assisted on murder, drug, and sexual assault trials - Transcribed and summarized interview tapes - Assisted council in preparation for trials



Grassroots Campaigns, Inc

• United States

• Canvasser

  • Sep 2008 - Oct 2008

  Denver, CO - Registered voters for the 2008 Presidential Election