Rachel Novak
Operations Coordinator at Talent Brand Alliance- Claim this Profile
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Spanish -
Topline Score
Bio
Credentials
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Data Visualization
UT Austin Boot CampsJan, 2023- Sep, 2024 -
Sports Sponsorship
SporitFeb, 2019- Sep, 2024 -
Duolingo Spanish Fluency: Beginner (Estimated)
DuolingoDec, 2015- Sep, 2024 -
Duolingo Spanish Fluency: Beginner (Estimated)
DuolingoDec, 2015- Sep, 2024 -
Duolingo Spanish Fluency: Beginner (Estimated)
DuolingoDec, 2015- Sep, 2024 -
Duolingo French Fluency: Beginner (Estimated)
DuolingoNov, 2015- Sep, 2024 -
Duolingo Spanish Fluency: Beginner (Estimated)
DuolingoNov, 2015- Sep, 2024 -
TABC
Texas Alcoholic Beverage CommissionJan, 2013- Sep, 2024
Experience
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Talent Brand Alliance
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United States
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Non-profit Organizations
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1 - 100 Employee
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Operations Coordinator
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Mar 2022 - Present
As the Talent Brand Alliance (TBA) Operations Coordinator, I am responsible for supporting a team of volunteers to drive the internal and external communications needs of the TBA community and its board. I work collaboratively with our board and members to support the TBA brand and business opportunities. - Drive project initiatives across board members and respective communities. - Communicate accountability and updates on projects and timelines between the board and committees. - Track functional, time-sensitive deliverables arising from board and community activities. - Manage documentation of processes and ownership - create and evolve playbooks. - Provide TBA chapter leaders and external vendors with communication and brand guidelines. - Manage administration of partnership and vendor contracts and proposals and other tasks as assigned. - Manage creation and delivery of communications (email templates, newsletters, updates) between committee leaders and TBA community members. - Function as the central conduit between the TBA board, community, and founders. - Strategic event planning and tactical event production for virtual and in-person events. - Maintain and track all financial and operational budgets. - Collaborate with the Board Membership Leader to guide and support local chapter events. - Collaborate with the Board Events Leader to ensure a unique and impactful event experience. - Collaborate with the Board Marketing Leader to promote and drive event attendance. Show less
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Saturn Aviation
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United States
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Airlines and Aviation
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1 - 100 Employee
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Flight Operations Coordinator
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Nov 2021 - Mar 2022
- Answer, screen & manage phones and act as a point of contact - Receive and interact with incoming visitors & greet them in a friendly manner while maintaining a professional appearance. -Collect all details & data entry of all information pertaining to a flight - Make all ground arrangements pertaining to flights to include: Contract Fuel, Coordinate Flight Base Operation Fees, Catering, Hotel, Airline, Customs, and Ground Transportation - Coordinate with and support flight crews in the planning of all domestic and international flights - Obtain flight-related authorizations, including fuel releases, Intl. Overflight Permits, Customs, Immigration, and APIS for all flights as required - Reconcile Post Flight Trip Envelopes on an as-needed basis - Assist flight operations and charter sales with special projects and duties as assigned - Prepare and modify documents including correspondence, reports, drafts, and emails - General clerical duties including photocopying, faxing, and mailing - Maintain electronic and hard copy filing system - Maintain revenue reporting system for monthly review by the Director of Charter Sales & Flight Coordinating Show less
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Executive Assistant Operations Manager
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Feb 2021 - Nov 2021
- Built, implemented, and maintained all systems for transaction coordination, internal communication, information management, central database management, and marketing. - Generated operational and project management data visualization reports for analytical review. - Created & maintained company financial systems and general project status reports for the Owner & Board of Directors. - Responsible for management of Operational Bank accounts, credit cards, financial policies, and procedure systems; including accounts payable, accounts receivable, and profit & loss statements; as well as subcontractors and vendor payments. - Coordinated bank loan applications, provided necessary documentation and reports; Operating Lines of Credit & Paycheck Protection Program Draw & Forgiveness Applications. - Provided oversight and management on all projects through proposals, change orders, and completion. - Tracked, billed, and processed weekly payroll and project hours for all team members and subcontractors via Gusto. - Updated and maintained monthly statements & reports in Quickbooks; bookkeeping and managed meetings with CPA. - Controlled, reviewed, and adjusted project and operational budgets. - Provided daily project management working closely with subcontractors like painters, dry-wall, concrete teams, carpenters, MEP/Civil/Structural Engineers, drafters, etc. Show less
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Women's Flat Track Derby Association
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United States
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Spectator Sports
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1 - 100 Employee
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Event Sponsorship Manager
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May 2018 - Oct 2020
- Managed approved departmental annual budget and generated project proposals with quarterly report outs.- Oversaw the negotiation and coordination of over $50K USD of sponsor and partnership assets for international tournaments.- Managed an average of 45+ brand partners and sponsors; via digital and social media marketing, live event branding, and broadcast media assets. - Led research and outreach to new and potential brands and partners with similarly aligned company values. - Cultivated, nurtured, and enhanced existing relationships with current partners and built a healthy new base of sponsors to increase client databases and revenue.- Built and managed a historical CRM database for partnership and sponsorship records for future tournament volunteer teams.- Worked on a 10-person international remote team for the duration of three years. - Contributed to the development of strategies and plans to achieve long- & short-term department goals.- Restructured the event sponsorship program and budget in order to create and implement new partnership plans & strategies to include annual opportunities. Show less
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Event Operations Assistant
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May 2017 - May 2018
Work with hospitality partners to manage and report on hotel room pickup and track and book WFTDA staff and volunteer hotel rooms for 2017 events. Set up ticket web sites (through TicketLeap, or other third-party ticket agency) and track sales. Create and share reports of ticket sales to analyze sales and to support Marketing efforts.Purchase supplies for events such as track supplies, office supplies, volunteer t-shirts, lanyards, etc.Work with sponsorship department to implement sales CRM, transfer data, and setup processes and workflow for sponsorship sales, fulfillment, and reporting.Track contracts and invoices with community and corporate partners (sponsors) and engage in related partner communication.On-site event assistance, including support of marketing, sponsorship, broadcast, and production. Specific responsibilities may include cash handling/cash drops, in-venue banner placement and sponsor asset delivery, accepting/shipping packages, vendor booth management, volunteer coordination, and a variety of other supporting tasks. Show less
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Rooster Teeth
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United States
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Movies, Videos, and Sound
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200 - 300 Employee
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Event Coordinator
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Jan 2016 - Mar 2017
- Coordinated multiple international conventions and events for various sub-brands and partners such as RTX Austin, RTX London, RTX Sydney, Let’s Play Live, and Kinda Funny Live. - Managed multiple multi-million dollar budgets for conventions of 60K attendees. - Assisted in contract negotiations for multiple vendors, venues, talent groups, and settlements. - Lead online and in-person ticket registration for attendees and VIP experiences for sold-out events. - Communications liaison between a third-party production company and talent needs. - Coordinated all show logistics from internal meetings, travel, shipping needs, and design elements. - Worked in Smartsheets and Google Sheets for scouting international venues & hotels. - Exceeded the department's overall ticket revenue goals by 10% for the entire fiscal year. Show less
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The Hive Marketing Collective
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Advertising Services
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1 - 100 Employee
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Brand Ambassador
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Nov 2012 - Mar 2017
•Overlook & supervise team members uniforms and scheduling changes •Engage, instruct and inspire individuals as well as crowds •Create and submit event reports and budget receipts weekly •Conduct samplings at on- and off-premise accounts (bars, clubs, liquor stores) •Display enthusiasm, knowledge and passion for the brands and able to express that clearly to consumers. •Effectively manage key performance indicators (KPIs) including drink features and POS placement •Convey personal style and energy to the brand-supplied talking points and programs Show less
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4C Marketplace and Environmental Conference
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United States
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Environmental Services
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1 - 100 Employee
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Marketing and Training Coordinator
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Mar 2015 - Oct 2015
Coordinates training logistics for all HES-U training sessions & coordinates with service line BUs & trainers in the preparation for each training session. Responsibilities of this position include: General Marketing: • Assist in development of schedule, pricing, strategy & coordinate marketing for Sage training Training: • Always try to develop a lasting positive experience for each of the attendees, including hotel selection, class room set-up, breaks & meals, & planned after class activities • Coordinate training logistics for Sage: research, hotel contract, BEOs, evening fun & travel • Create content for invites & reminder emails • Communicate with trainers & training attendees for logistics • Prep & QA all training materials • Update Salesforce with attendees & opportunities & ensure training certificates are mailed • Assist in maintaining Salesforce database & data integrity • Write & send thank you cards • Monitor training expenses & revenue • Track attendance sign-up levels for each course session • Report final attendee list to Training BU liaison & EVP, applicable BU marketing liaison, and Salesforce • Follow up on sales opportunities through service line BU technical liaison Training Responsibilities include: • Coordination with each of the BU marketing liaisons, & Training EVP, Manager and Coordinator on each of the summarize marketing related tasks stated above • Annual calendar development & production • Preservation of independent branding of the HSE-University, further development of the brand through social media • Implement HSE-U & 4C Website maintenance & updates as required • Preliminary design & production of mailers & email graphics; work with Training BU Manager & each service line BU marketing liaisons in the development of training course specific marketing materials including mailers & email. • Integrate training into general Sage marketing materials while preserving the independent branding of the HSE-University & the 4C Conference Show less
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Marketing and Events Intern
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Nov 2014 - Mar 2015
Sage holds marketing events of various types throughout the year from seminars to training's, sport outings and other events, such as, the Texas Commission on Environmental Quality (TCEQ) Convention. The marketing internship role includes supporting and helping to coordinate these events as well as marketing them through our marketing channels. This may involve a wide range of tasks from helping to set up the venue to organizing an aspect of the event. Support the core members of the team by: • Attending meetings you may be asked to take minutes and notes, write them up and circulate to members of the team who were unable to attend; • Writing up a summary from the event • Create surveys in Survey Monkey (Software used to conduct surveys) to assess the service quality, value, speed, and level of responsiveness to the presenters; and • Writing press releases, this can be based on the summary from the event, including photos of the event and quotes from attendees. Show less
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OutboundEngine
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United States
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Advertising Services
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100 - 200 Employee
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Inside Sales Associate
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Jun 2014 - Jul 2014
OutboundEngine is the automated marketing innovator. Our team of top writers and designers create professional campaigns for small businesses to help them nurture their current client relationships. Most small business owners don't have the time or expertise to effectively utilize email and social media to build new word of mouth referrals. OutboundEngine is based in Austin TX, the leading center for creative technology startups and they are funded by some of the most respected venture capital firms in America. •Serviced existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets •Adjusted content of online marketing sales presentations by studying the type of sales outlet •Focused sales efforts by studying existing and potential volume of dealers •Set-up, hosted and coached each prospect through an on-line demo •Submitted orders by referring to price lists and product literature •Managed each prospect from the beginning to the end of each stage of my personal active pipeline using Salesforce.com CRM & InsideSales Power Dialer •Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses •Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc •Recommend changes in products, service, and policy by evaluating results and competitive developments •Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Show less
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CompassLearning
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United States
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Front Desk
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2014 - 2014
• Provided administrative services to the office manager • Maintained the common filing system and file all letters • Directed the employees, guests and general public to the right staff member • Provided office support services so as to make sure efficiency • Answered all incoming calls and handled caller’s inquiries • Greeted, assisted and directed guests, workers, visitors and the general public • Provided administrative services to the office manager • Maintained the common filing system and file all letters • Directed the employees, guests and general public to the right staff member • Provided office support services so as to make sure efficiency • Answered all incoming calls and handled caller’s inquiries • Greeted, assisted and directed guests, workers, visitors and the general public
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Schlitterbahn Waterparks
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United States
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Entertainment
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200 - 300 Employee
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Operation Services Supervisor
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Apr 2013 - Aug 2013
I work with a team that supervised of the Operations Department which consists 1,000 employees. • Set-up and arrange offices • Reschedule classes missed by employees • Input new hire employees in to the WhentoWork scheduling system • Schedule requests for current and new employees • Scheduling for the pool cleaners and pool technicians • Enter and organize employee files in the Bento • Interview and hire new and potential employees • Check in the employees before and after shifts • Counsel employees on violations against company policy Show less
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Mountain Breeze campground and river outfitter
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Travel Arrangements
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1 - 100 Employee
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Bartender
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Mar 2010 - Aug 2012
• Engaged with customers to make sure they were enjoying their stay, listened to feedback and responses • Took beverage orders from servers or directly from guests or patrons • Collected cash for beverages or drinks served and record sales • Maintained record and control of bar stock and arrange supplies • Cleaned glasses and additional utensils • Sanitized ice tanks, coolers, and other bar tools • Served beverages and food • Cleaned bar area and wash glassware • Engaged with customers to make sure they were enjoying their stay, listened to feedback and responses • Took beverage orders from servers or directly from guests or patrons • Collected cash for beverages or drinks served and record sales • Maintained record and control of bar stock and arrange supplies • Cleaned glasses and additional utensils • Sanitized ice tanks, coolers, and other bar tools • Served beverages and food • Cleaned bar area and wash glassware
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Education
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2022 - 2023
UT Austin Boot Camps
Data and information visualization -
2009 - 2013
Texas State University
Bachelor of Fine Arts (B.F.A.), Communication Studies
Community
