Rachelle West
Administrative Assistant at Southern University at New Orleans- Claim this Profile
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Bio
Experience
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Southern University at New Orleans
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Higher Education
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1 - 100 Employee
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Administrative Assistant
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Mar 2018 - Present
• Greet prospective students and assist with the application process• Coordinate office procedures and implement to ensure seamless flow of communication and work product.• Receive, direct and relay telephone and fax messages for the education department.• Assist in planning and preparation of meetings and conferences.• Provide clerical support to one department administrator and five other related specialists and staff members.• Processed purchase orders and managed office supplies.• Managed travel arrangements for department director.• Coordinated more than 35 meetings and in-service training sessions relating to department director.• Compiled and analyzed data to prepare approximately 35 reports and 18 presentations.• Recorded and transcribed minutes of executive and board meetings.• Responded to inbound calls regarding questions and concerns.
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Administrative Assistant
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Dec 2018 - Present
• Greet prospective students and assist with the application process• Coordinate office procedures and implement to ensure seamless flow of communication and work product.• Receive, direct and relay telephone and fax messages for the education department.• Assist in planning and preparation of meetings and conferences.• Provide clerical support to one department administrator and five other related specialists and staff members.• Processed purchase orders and managed office supplies.• Managed travel arrangements for department director.• Coordinated more than 35 meetings and in-service training sessions relating to department director.• Compiled and analyzed data to prepare approximately 35 reports and 18 presentations.• Recorded and transcribed minutes of executive and board meetings.• Responded to inbound calls regarding questions and concerns.
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Patient Access Representative
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Nov 2016 - Apr 2019
• Perform business office functions (clerical, environmental, and organizational) under the supervision of the Practice Supervisor. • Maintain professional communication with various PAS staff, medical center staff, physicians, guests, and patients regarding the admitting services rendered at Ochsner. • Provide assistance with the monthly staffing schedule. • Educated the patients regarding their rights, advance directives, system services, and other patient services. • Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. • Scheduling and coordinating post discharge care for patients. • Navigating electronic health records. • Escorting patients to area of service.
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Education
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DeVry University
Certtificate, Health Information/Medical Records Administration/Administrator -
St Mary's Academy
High School Diploma, Biology, General