Experience

Tradlands

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Community Manager and Brand Partnerships

  • Jan 2017 - Present

• Marketing Lead

  • Jan 2017 - Present



Kit and Ace

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Shop Lead

  • Nov 2015 - Dec 2016

  Support Shop Director and Junior Shop Director with Brand and Market initiatives and events. Manage and educate Shop Specialists. Onboard and train all new hires. Assist Junior Shop Director in receiving /submitting invoices and tracking Shop budget. Daily interaction with CRM Software-NetSuite. Process shipments and manage all product inventories and allocations. Liaison between headquarters and in-house designer on product development. Track shop progress in all areas of shop architecture and report to District Director. Build authentic, lasting relationships with shop guests, which are nurtured and developed through consistent contact and involvement in shop events. Show less



INDOCHINO

• Canada
• Retail Apparel and Fashion
• 200 - 300 Employee

• Team Lead

  • Sep 2015 - Nov 2015

  -Help achieve daily goals in order to drive sales and maintain customer service -Focus on driving key metrics to meet revenue expectations -Assist with the execution of daily operational requirements including: floor management, staff breaks and daily schedule management -Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a head of store -Hold staff accountable for metric-based goals and drive results through key performance indicators to drive key company metrics and meet revenue expectations -Held accountable for personal metric-based goals -Daily management of detailed customer appointment calendar to ensure every customer’s satisfaction and excellent experience -Ensure customers experience is both seamless and unforgettable by leading by example and managing team in the moment to uphold Indochino’s customer experience standard -Expected to manage customer issues with professionalism, tact and bottom-line point of view -Expected to bring feedback, ideas, and information forward to elevate merchandise and operational efforts -Acts as one of the subject matter experts on fit, product, and customer experience at Indochino both online and offline -Assists the Showroom Management Team in training and onboarding new Style Guides Show less



Curve

• United States
• Retail
• 1 - 100 Employee

• Wardrobe Stylist

  • Jan 2014 - Jun 2015

  Styled and created complete looks for my clientele and offered at home closet edits. Maintained product knowledge of designers, runways, and merchandise. Assisted in bi-weekly in store photo shoots, changed floor sets, and helped create interesting and appropriate window displays. Assisted in the planning and process of special events. Maximized sales by clienteling using creative outlets to drive in sales. Styled and created complete looks for my clientele and offered at home closet edits. Maintained product knowledge of designers, runways, and merchandise. Assisted in bi-weekly in store photo shoots, changed floor sets, and helped create interesting and appropriate window displays. Assisted in the planning and process of special events. Maximized sales by clienteling using creative outlets to drive in sales.



Aritzia

• Canada
• Retail
• 700 & Above Employee

• Stylist/Sales Associate

  • Aug 2011 - Dec 2013

  Helped drive sales by developing customer relationships, grew a clientele base, and created a memorable customer experience. Was an aspirational source to clients based in all aspects of culture: fashion, music, art, technology, and architecture. Maintained store cleanliness and presentation. Assisted in shipment with stock and restocking of merchandise, changed floor sets, and helped create interesting and appropriate window displays. Helped drive sales by developing customer relationships, grew a clientele base, and created a memorable customer experience. Was an aspirational source to clients based in all aspects of culture: fashion, music, art, technology, and architecture. Maintained store cleanliness and presentation. Assisted in shipment with stock and restocking of merchandise, changed floor sets, and helped create interesting and appropriate window displays.



Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Brand Marketing Intern

  • Jan 2013 - Mar 2013

  Researched and found potential vendors for their Artisan Market. Created spreadsheets and called potential vendors. Helped to maximize brand name and image. Researched and found potential vendors for their Artisan Market. Created spreadsheets and called potential vendors. Helped to maximize brand name and image.



Sui Generis Consignment

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Merchandise Marketing Intern

  • Oct 2012 - Dec 2012

  Arranged merchandise to help maximize sales, changed floor sets and dressed mannequins. Helped to keep up presence in social media websites. Maintained store cleanliness and presentation. Arranged merchandise to help maximize sales, changed floor sets and dressed mannequins. Helped to keep up presence in social media websites. Maintained store cleanliness and presentation.